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System does not respond to remote commands.
• Make sure to enter your remote access code
correctly.
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone
and cannot activate the answering system.
• The answering system may not detect the remote
access code while your announcement is playing.
Try waiting until the announcement is over before
entering the code.
• There may be interference on the phone line you are
using. Press dialing keys firmly.
System does not record messages.
• Make sure the answering system is on.
ANS ON
should show on the handset and the
/ANS ON/OFF
light on the telephone base should be on.
• Make sure the memory of the answering system is
not full.
If you subscribe to voicemail service, change the
number of rings so
that your answering system answers before your
voicemail answers. To determine how many rings
activate your voicemail, contact your telephone
service provider.
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