VTech 15750 User Manual Download | Manualshive

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The package contains the following items:

VTech 15750 handset
VTech 15750 answering machine unit
Power adaptor
Telephone line cord and adaptor
Battery compartment cover
NiMH rechargeable battery pack
Wall mount bracket
User guide

If you have purchased multi-handset pack there will be
an extra handset, charger, power adaptor, and NiMH
rechargeable battery pack for each additional handset.

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Summary of Contents for 15750

Page 1: ...For product support please call 1 300 369 193 Model VTech 15750 User Guide ...

Page 2: ... need to subscribe to a Network Calling Number Display service to be able to see the caller s number or name when called or in the Calls List See page 83 for more details This User Guide provides you with all the information you need to get the most from your phone Before you make your irst call you will need to set up your phone Follow the simple instructions on the next few pages NEED HELP PLEAS...

Page 3: ...machine unit Power adaptor Telephone line cord and adaptor Battery compartment cover NiMH rechargeable battery pack Wall mount bracket User guide If you have purchased multi handset pack there will be an extra handset charger power adaptor and NiMH rechargeable battery pack for each additional handset ...

Page 4: ...20 Battery low warning 23 Battery performance 23 Using your VTech 15750 phone on a broadband ADSL line 24 Date and time 25 Getting to know your phone 26 Handset overview 26 Telephone base overview 29 Navigating the menus 31 Handset menu layout 32 Keystroke table 33 Handset display icons 34 Bluetooth 35 Glossary of terms 36 Bluetooth setup 38 ...

Page 5: ...the phone download information 48 Using the phone 51 Make answer or end a home call 51 Call waiting on the home line 52 Make answer or end a mobile call 52 Call waiting on the mobile line 54 Volume boost 54 Answer an incoming mobile call while on a home call 55 Answer an incoming home call while on a mobile call 55 Conference home and mobile calls 56 Handset speakerphone 58 Volume control 58 Mute ...

Page 6: ...s 68 Alphabetical search 69 edit a phonebook entry 72 Delete a phonebook entry 72 Phone settings 73 Using the menu 73 Set date and time 74 Ringer volume 75 Ringer melody 76 Key tone 77 Flash time 77 ECO mode 78 Calling number display announce 79 QUIET mode 81 Reset 82 Telephone Network Services 83 Calling Number Display 83 Memory match 85 ...

Page 7: ...etwork Voicemail 89 Call guard 91 Add a block list entry 91 Review block list entries 92 Delete a block list entry 94 Block calls without number 94 Call guard announce 95 Outgoing message for calls without number 96 Answering machine 99 Answer on off 99 Outgoing message 100 Message playback 102 Delete all messages 104 Record play or delete memos 105 Answering system settings 106 Call screening 106...

Page 8: ...ndsets for multi handset packs 115 Join a call in progress 115 Intercom 115 Answer an incoming call during an intercom call 117 Call transfer using intercom 117 One touch broadcast OTB 119 Turn OTB on or off 120 OTB call to a single device 120 Change a one to one broadcast call to an intercom call 122 Answer an incoming call during a broadcast call 123 Help 126 General information 146 Replacing th...

Page 9: ...9 Cleaning 147 Environmental 148 How many telephones can you have 148 Customer service Product warranty 149 ...

Page 10: ... for cleaning Do not use this product near water for example near a bath tub kitchen sink swimming pool or in humid areas Do not overload wall outlets and extension cords as this can result in the risk of ire or electric shock Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions When the power supply cord or plug is damaged or frayed If the pr...

Page 11: ... and or unit damage VTech will not be held liable for damage arising from such noncompliance Use only the power adaptors supplied with this product Please contact TecHelp on 1300 369 193 for replacement adaptors Please ensure that the batteries are inserted according to the correct polarity as indicated on the re chargeable batteries and the internal markings inside the handset battery compartment...

Page 12: ... away from other electrical appliances to avoid interference Your VTech 15750 works by sending radio signals between the base and handset The strength of the signal depends on where you locate the base Putting it as high as possible ensures the best signal The maximum range between the base station and the handset is approximately 300 meters GETTING sTARTED ...

Page 13: ...wer adapter into the wall outlet 1 3 Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base Route the power adapter cord through this slot Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base Plug the large end of the telephone base power adapter into a power outlet Plug one end of the ...

Page 14: ...cks into place 1 THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER LES PILES Made in China Fabriqué en chine THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉR...

Page 15: ...orward in the telephone base or charger The CHARGE light on the handset is on during charging 3 Note The display of your handset may go blank for a short time when placing back on charge This is the normal operation of your handset CHARGE light ...

Page 16: ...into the charger base Plug the other end into a mains power wall socket Install batteries to handset and place the handset in the handset charger to charge 1 3 Note Ensure power cord is fed through slot on base so unit sits lush with the desk Mains power wall socket ...

Page 17: ...reens show Battery backup mode OR If there is no handset placed in the telephone base after the power goes out all handsets show Out of range OR no power at base and Put HS on base to power base alternatively Place any handset with enough charge in the telephone base Its screen shows Powering base Don t pick up All other handset screens show Battery backup mode Note A handset which does not have e...

Page 18: ...e telephone base when this mode is on Using other system handsets Recommended Operate the handsets the same way as usual except the answering system and all Bluetooth related features which will be disabled Using the handset placed in the telephone base To maximize the operating time you are not advised to use this handset If you do have to use it make sure you do not lift it from the telephone ba...

Page 19: ...up the base If AUTO is selected and handset is not returned to base unit within approximately minutes the handset will temporarily revert to Manual mode to converse battery power IfManualisselected the registered handset s will display To power BS Press TALK OFF whenmains powerinterruptionoccurs PressOFF CLEARandthen placethehandsetontothemainbaseunittoactivate thePowerFailBack Upmodeandstartupthe...

Page 20: ... and unplug the telephone base power adapter from the wall outlet before mounting your telephone on a wall Follow the steps below to mount your telephone on a wall Tabletop to wallmount installation Route the telephone line cord through the rectangular hole on the wall mount bracket Then plug the two ends of the telephone line cord into the telephone base and the wall outlet as shown 1 ...

Page 21: ...et with the standard wall plate and slide the bracket down until it clicks securely in place A Align the grooves on the telephone base with the tabs on the wall mount bracket and then slide it down until it clicks securely in place 3 ...

Page 22: ... Connect the power adapter to the telephone base and an electrical outlet not controlled by a wall switch 4 ...

Page 23: ...h the product bATTERY LOw wARNING If the icon lashes in the handset display you will need to recharge the handset before you can use it again During charging the icon will appear to be illing in the display bATTERY PERfORMANCE In ideal conditions the fully charged battery should give up to 1 hours talk time or 160 hours standby time on a single charge Note that a new battery will not reach full ca...

Page 24: ...cal electrical retailer After charging your handset for the irst time subsequent charging time is about 6 hours a day The battery and handset may become warm during charging however this is normal UsING YOUR VTECH 15750 PHONE ON A bROADbAND ADsL LINE If this product is to be used on a broadband ADSL line then you must ensure that it is connected via an ADSL ilter Using this product on a Broadband ...

Page 25: ...cribed to a Network Calling Number Display Service you can set the date and time manually Set the date and time manually Press MENU when the handset is not in use Press or to scroll to Set date time Press SELECT and the use the dialing keys to enter the date according to the date format you set Press NEXT and the use the dialing keys to enter the time according to the time format you set Press SAV...

Page 26: ...he handset is charging in the telephone base or charger 2 Softkeys Press to select the menu item displayed above the key In menu mode Press to select an item or save an entry or setting GETTING TO kNOw YOUR PHONE 3 1 2 11 4 5 6 7 8 12 13 14 9 10 ...

Page 27: ...ber editing mode Press and hold to insert a pause key in Call List mode Press to review the caller s number if applicable key in Idle model press and hold to turn Quiet Mode on or off 6 SPEAKER During a call Press to turn on off the speakerphone In Idle mode predialing mode Redial list Call List Phonebook entry Press to make a call with speakerphone During ringing Press to answer a call with speak...

Page 28: ...During a call or message announcement playback Press to increase the listening volume CALLS VOLUME In idle mode Press to access the call log In Menu mode Phonebook list Redial list Call List Press to scroll down the menu items During a call or message announcement playback Press to decrease the listening volume 12 OFF CLEAR During a call Press to end a call and return to idle screen During ringing...

Page 29: ...lume During ringing Press VOL to mute the ringer In idle mode Press to adjust the ringer volume for all lines 2 IN USE LIGHT 3 FIND HANDSET In idle mode Press to page all system handsets 4 DELETE Press to delete the current playing message 5 REPEAT Press twice to play the previous message 3 4 5 2 1 6 8 7 9 10 11 ...

Page 30: ...NDOW 8 SKIP Press to play the next message 9 ANS ON LIGHT On when the answering system is on 10 ANS ON In idle mode Press to turn the answering system on or off 11 MOBILE 1 MOBILE 2 Flashes quickly when there is an incoming mobile call Flashes slowly when a mobile call is on hold ...

Page 31: ...s as outlined on the following page To enter the main menu of the handset Press MENU when the phone is not in use Press or until the screen displays the desired feature menu Press SELECT to enter that menu To return to the previous menu press OFF CLEAR To return to idle mode press and hold OFF CLEAR 1 3 ...

Page 32: ...all log Call guard Intercom View Del all calls Block list Calls w o num Bluetooth Ringers Set date time Add device Device list Download PB Change PIN Mob ringer Ringer volume Ringer tone CND announce Settings On Number only Off Display alerts Time format Date format Auto answer Register Key tone Flash time ECO mode Power outage Reset Only exists if you have downloaded Bluetooth phonebook ...

Page 33: ...33 kEYsTROkE TAbLE ...

Page 34: ...turned on during a call using the handset earpiece 2 Wireless Bluetooth headset On steadily when a wireless Bluetooth headset is in use on the home line Battery status Batteryischarging animateddisplay Battery status The battery icon lashes when the battery is low and needs charging Speakerphone The speakerphone is in use Ringer off The handset ringer is off New voicemail You have new voicemail fr...

Page 35: ...ease and comfort of your cordless system handsets IMPORTANT INFORMATION After plugging in the telephone base wait at least 0 seconds before connecting a Bluetooth device The screen shows Bluetooth system busy if your try to connect too soon Refer to the user s manual of your Bluetooth enabled mobile phone or headset for more information about how that device uses Bluetooth connectivity The Bluetoo...

Page 36: ...t is connected to the telephone base Your mobile phone s battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology Monitor your mobile phone s usage because minutes are deducted from your mobile plan for the duration of all mobile calls Refer to Bluetooth setup to learn how to set up and manage your Bluetooth enabled devices Refer to Using your pho...

Page 37: ...ctive slot and automatically connected When a device is connected a 1 and or 2 will display after on the handset screen and the MOBILE 1 and or MOBILE 2 light on the telephone base will be on If a device loses its connection to the telephone base it must be reconnected before you can use the device with the telephone system Device list The list of devices connected to the telephone Disconnected wh...

Page 38: ...ystem PIN by default the PIN is 0000 for the telephone base and for most Bluetooth devices PIN information may be exchanged between Bluetooth devices before they can be used This is also known as a Passkey or Passcode bLUETOOTH sETUP To use a Bluetooth enabled mobile phone with your VTech 15750 you must irst pair and connect it with the telephone base All VTech 15750 handsets can be used to make o...

Page 39: ...ired mobile phone with a new one To pair and connect a mobile phone 1 Press MENU on the handset in idle mode to enter the main menu Press or to highlight Bluetooth and then press SELECT 3 Press SELECT to choose Add device 4 Press SELECT to choose Add mobile The screen displays Please wait followed by 1 If mobile is connected to BT device pls disconnect it If there are already 4 paired devices on t...

Page 40: ...he mobile phone passcode typically 0000 into the telephone base and press SET Enter the PIN of the telephone base the default PIN is 0000 into your mobile phone to continue the pairing process if required The handset displays Adding Mobile phone A When a device is successfully connected the handset displays Mobile phone A is added and connected to base and the corresponding status icon 1 or displa...

Page 41: ...rompts on your mobile phone and your VTech 15750 to complete the pairing process ADD A bLUETOOTH ENAbLED HEADsET To pair and connect a headset 1 Press MENU on the handset in idle mode to enter the main menu Press or to highlight Bluetooth and then press SELECT 3 Press SELECT to choose Add device 4 Press or to highlight Add headset and then press SELECT The screen displays Please wait followed by I...

Page 42: ...sets 7 When the screen displays the found devices press or to highlight your headset if necessary and then press SELECT Enter the PIN of your headset if required The PIN for most Bluetooth devices is 0000 refer to the user s manual of your headset and then press NEXT The screen displays Adding Headset A when the base is connecting to your headset 9 When a device is successfully connected the telep...

Page 43: ...th device Turning off the Bluetooth feature of the device Disconnecting through the telephone base Device list If you disconnect through the Device list the telephone base will not attempt to reconnect until your device is moved out of range and then moves back in range again bLUETOOTH CONNECTION fROM IDLE MODE When you have active devices that are not connected CONNECT appears on the screen in id...

Page 44: ...dset phonebook with up to 4 digits for each phone number and 15 characters for each name Before downloading the phonebook make sure the mobile phone is paired and connected to the VTech 15750 Make sure the handset battery is charged for at least 30 minutes Place your mobile phone next to the telephone base while downloading To download a mobile phone phonebook 1 Press MENU on the handset in idle m...

Page 45: ...hone passcode into the telephone base and press SET to save Your mobile phone may require you to press a key to confirm the phonebook download If the selected device s phonebook has already been downloaded to your telephone system before the telephone handset displays the last update date of your mobile phone The phonebook stored on your telephone system for that mobile phone will be erased and re...

Page 46: ...andset displays No entries found Download from SIM only Press YES to confirm If SIM card only is chosen but with no entries saved the handset displays No entries found Download from Phone only Press YES to confirm If Phone and SIM are chosen but with no entries saved in either or both phonebooks the handset displays No entries found Download from Phone only Press YES to confirm When downloading th...

Page 47: ...ess STOP The handset displays Download phonebook cancelled The handset displays Download fail when it returns to idle mode Note During the download process do not attempt to make changes to your mobile phone phonebook REMOVE A DOwNLOADED PHONEbOOk 1 Search for the desired downloaded phonebook in the phonebook menu see Review phonebook entries and 3 character alphabetical search When the desired do...

Page 48: ...PTION 4 Press or to highlight Last update then press SELECT The handset displays Mobile phone A Last update MM DD YY Total XXXX OR The handset displays Mobile phone A Last Download failed MM DD YY if there was an interruption during that phonebook download 5 Press OK to exit Note If a handset tries to access the phonebook while a Bluetooth phonebook download is in progress the screen shows Not ava...

Page 49: ... mode to enter the main menu Press or to highlight Bluetooth then press SELECT 3 Press or to highlight Change PIN then press SELECT The handset displays Enter new PIN and the existing PIN 4 Use the dialing keys to enter a new 4 digit code Press MUTE DELETE to erase a digit Press and hold MUTE DELETE to erase all digits Press or to move the cursor to the left or right 5 Press SET to save ...

Page 50: ...et in idle mode to enter the main menu Press or to highlight Bluetooth then press SELECT 3 Press or to highlight Mob ringer then press SELECT If there are more than one paired device on the device list press or to highlight the desired device then press SELECT 4 Press or to choose On or Off then press SET Note The quality of ringtone played on your telephone is subject to individual ringtone chara...

Page 51: ...PEAKER To answer a home call Press HOME RECALL or SPEAKER SPEAKER To end a home call Press OFF CLEAR or put the handset in the telephone base or charger Notes The screen shows the elapsed time as you talk in hours minutes and seconds When predialing preview numbers before dialing press MUTE DELETE to backspace and delete press and hold 0 to insert a dialing pause a P appears You cannot answer a ho...

Page 52: ...set CALL wAITING ON THE HOME LINE If you subscribe to call waiting service from your telephone service provider you hear a tone if someone calls while you are already on a call Refer to your Telephone Service Provider regarding operation of Call Waiting MAkE ANswER OR END A MObILE CALL The VTech 15750 can be used to make or answer calls on the mobile line You can connect a maximum of Bluetooth ena...

Page 53: ...e to answer the call If you answer with your mobile phone it disconnects from the telephone base If you do not want to answer the call press REJECT When you try to make a mobile call but your mobile phone is not connected to the base the handset displays Mobile phone not connected Please connect to proceed Press CONNECT to connect your mobile phone to the telephone system Refer to Bluetooth connec...

Page 54: ...l Press MOBILE 1 or MOBILE 2 at any time to switch back and forth between calls OR Press TOGGLE to switch To switch back press MOBILE 1 or MOBILE 2 VOLUME bOOsT Use the Volume Boost feature to enhance the clarity and loudness of the voice on handset earpiece To turn on Volume Boost on the handset While you are on a call using the handset earpiece press OTB on the handset The handset displays Boost...

Page 55: ...se alternately To end the mobile call Press OFF CLEAR on the handset The home line is still on hold All other handsets display Home call on hold To resume the home call on hold Press HOME RECALL on the handset ANswER AN INCOMING HOME CALL wHILE ON A MObILE CALL If you are on a mobile call and you receive an incoming home call you hear a beep and displays on the handset you are using All other hand...

Page 56: ...do not answer the incoming home call the call is answered by your answering system CONfERENCE HOME AND MObILE CALLs When you have calls established on the home and mobile lines you can create a 3 way conference To conference both home and mobile calls 1 Press OPTION on the handset Press or on the handset to highlight Conference 3 Press SELECT The conferencing device s screen displays Conf To selec...

Page 57: ...You can be on two different calls at the same time using the mobile line and home line with two handsets You can be on a call using the mobile line and a Bluetooth headset via the home line at the same time If you are on a call using the mobile line you cannot join the call using your paired mobile phone However you can join the call using another VTech 15750 device Your mobile phone is being used...

Page 58: ...some mobile phones changing the volume on the mobile phone affects your mobile call volume on the VTech 15750 handsets To adjust the listening volume of a handset Press VOLUME on the handset while on a call Note The handset earpiece volume setting 1 6 and speakerphone volume setting 1 6 are independent The speakerphone volume setting of the telephone base 1 is also independent MUTE The mute functi...

Page 59: ... You can place any call on hold At 15 minutes on hold the call on hold automatically disconnects To place a home call on hold Press HOLD on the handset Home call on hold appears on the handsets HOME RECALL lashes on the handsets To resume a home call on hold Press HOME RECALL on handsets To place a mobile call on hold Press HOLD on the handset Mobile 1 2 call on hold appears on the handsets MOBILE...

Page 60: ... between the handset and speakerphone by pressing SPEAKER SPEAKER the audio setting remains unchanged The current equalizer setting remains unchanged until you select a new setting REDIAL Each handset store the last 10 dialed numbers up to 30 digits each in the redial list The redial entries of each handset and the telephone base are independent To review the redial list 1 Press REDIAL on a handse...

Page 61: ...To save a redial entry to the phonebook 1 Press REDIAL on a handset in idle mode Press or to browse until the desire number displays 3 Press SAVE 4 The screen displays EDIT NUMBER Use the dialing keys to edit the number if necessary Press or to move the cursor to the left or right Press MUTE DELETE to erase a digit Press and hold MUTE DELETE to erase all digits Press and hold 0 to enter a dialing ...

Page 62: ...TE DELETE to erase a character Press and hold MUTE DELETE to erase all characters Press SAVE The screen displays Saved and you hear a conirmation tone To delete the redial entry 1 Press REDIAL on a handset in idle mode Press or to browse until the desire number displays 3 Press MUTE DELETE on the handset to delete the displayed number You hear a conirmation tone ...

Page 63: ...Press or to scroll to Phonebook Press SELECT and or to scroll to desired phonebook and then press VIEW Press or to hightlight the desired entry Press DIAL dial the displayed number To access a number in the call log Press OPTION while on a call Press or to scroll to Call log Press SELECT and or to scroll to desired entry Press CALL to dial the displayed number To access a number on the redial list...

Page 64: ...rt the paging tone on all handsets for 60 seconds All idle handsets ring and display Paging Note If you press OFF CLEAR MUTE DELETE or MUTE on a handset the ringer of that handset stops but the paging to the rest of the handsets continues To stop paging Press HOME RECALL or SPEAKER SPEAKER on the handset s OR Press FIND HANDSET on the telephone base ...

Page 65: ...to all Only one device can review the phonebook at a time If another device tries to enter the phonebook its screen shows Not available at this time When there are no records in the phonebook the screen shows Phonebook empty When the phonebook is full and you try to save an entry the screen shows Phonebook full When you try to save a number already stored in the phonebook the screen shows Number a...

Page 66: ...left or right Press MUTE DELETE to erase a digit Press and hold MUTE DELETE to erase all digits Press and hold 0 to enter a dialing pause a P appears 6 Press NEXT 7 Press or to highlight one of the following types Home Mobile Work Other Press NEXT The screen displays ENTER NAME 9 Use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press 0 to ad...

Page 67: ...to edit the number and then press NEXT Press or to highlight one of the following types Home Mobile Work Other 3 Press NEXT The screen displays ENTER NAME 4 Use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press 0 to add a space Press MUTE DELETE to erase a character Press and hold MUTE DELETE to erase all characters 5 Press SAVE to conirm a...

Page 68: ... mode Press or to highlight Phonebook then press SELECT 3 Press or to highlight the desired phonebook then press VIEW 4 Press or to browse OR 1 Press OPTION while on a call Press or to highlight Phonebook then press SELECT 3 Press or to highlight a phonebook then press VIEW 4 Press or to browse Notes When the desired entry displays press pound key on the handset repeatedly to show different dialin...

Page 69: ... have entered one to three letters the system starts searching in the phonebook If there is no name matching the letter s entered the next closest match in alphabetical order appears If necessary press or to browse Note The cursor automatically moves to the next position seconds after you enter a letter If you do not enter another letter in the coming seconds the system starts searching in the pho...

Page 70: ...ain the phonebook is erased and replaced with the current mobile phone phonebook If you have edited the downloaded entries on the VTech 15750 those changes are lost To avoid losing changes made to the downloaded phonebook we suggest that you edit numbers in your mobile phone then download the phonebook 1 Search for the desired entry in the phonebook see Review phonebook entries and 3 character alp...

Page 71: ... the following types Home Mobile Work Other 6 Press NEXT The screen displays EDIT NAME 7 Use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press 0 to add a space Press MUTE DELETE to erase a character Press and hold MUTE DELETE to erase all characters Press SAVE to conirm and the screen shows Saved You hear a conirmation tone ...

Page 72: ...n Press CLEAR to erase the assigned label DELETE A PHONEbOOk ENTRY 1 Search for the desired entry in the phonebook see Review phonebook entries and 3 character alphabetical search When the desired entry appears press MUTE DELETE The screen displays Delete contact and the name of the entry Press YES to conirm 3 The screen displays Contact deleted and then the next alphabetical entry in the phoneboo...

Page 73: ... the telephone settings Using a handset Press MENU when idle Press or until the screen displays the desired feature menu Press SELECT to enter the menu To return to the previous menu press OFF CLEAR To return to idle mode press and hold OFF CLEAR 1 3 PHONE sETTINGs ...

Page 74: ...works properly To set the date format Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to Date format Press SELECT and or to select your desired date format MM DD YY or DD MM YY Press SELECT to conirm You hear a conirmation tone To set the time format Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or t...

Page 75: ... format you set Press SAVE to conirm You hear a conirmation tone RINGER VOLUME You can select the ringer volume for incoming calls on the home line and the mobile line Press MENU when the handset is not in use Press or to scroll to Ringers Press SELECT and or toscrolltoRinger volume Press SELECT and or to sample each ringer volume level a total of 7 levels for your selection including volume Ringe...

Page 76: ...select the desired ringer melody a total of 10 melodies for your selection Press SELECT to conirm You hear a conirmation tone AUTO ANswER This feature allows you to answer a call by lifting the handset off the base if you have set the Auto answer feature to On Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to Auto answer Press SELECT and or t...

Page 77: ...the desired key tone volume level or Off Press SET to save your selection You hear a conirmation tone fLAsH TIME The lash time settings is country dependent Please contact your local service provider for the correct settings Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to Flash time Press SELECT and or to choose the desired lash time Press ...

Page 78: ...the transmission range will be halved Press MENU when the handset is not in use Press or to scroll to Settings Press SELECT and or to scroll to ECO mode Press SELECT and or to select On or Off Press SELECT to save your selection You hear a conirmation tone 1 3 4 5 ...

Page 79: ... Display information If the caller s name is private or unknown the phone number up to the last 11 digits will be announced If the caller s phone number is also private or unknown no information will be announced The default setting is On To turn on or off the calling number display announce feature Press MENU when the handset is not in use Press or to scroll to CND announce Press SELECT and or to...

Page 80: ...dset and base This feature does not announce information for call waiting calls It takes at least rings for the phone to receive Calling Number Display information and announce it If the phone is answered before the end of the second ring the phone won t have time to announce the caller s information Pronunciation of names may vary with this feature Not all names may be pronounced correctly Callin...

Page 81: ...tically When QUIET mode is on the answering system takes calls and records messages without broadcasting them To turn QUIET mode on Press and hold in idle mode to enter the QUIET mode setting screen The screen shows Set quiet mode duration 1 to 12 hours _ _ Use the dialing keys to enter the desired number of hours 1 1 you would like to turn on QUIET mode then press SELECT Your screen shows Answeri...

Page 82: ...The screen displays Reset default done 1 3 4 5 Notes If you change the base ringer handset ringer ringer volume key tone or Calling Number Display announce features when QUIET mode is on the sample plays but the feature is still muted after saving the setting After QUIET mode is turned off or the set period of time has expired all muted features will be activated again The OTB function is not avai...

Page 83: ... home line allows you to see the name number date and time of the incoming calls The Calling Number Display may appear differently if the caller is matched to a phonebook entry see Memory match on page 5 When a Network Calling Number Display is active on your service incoming numbers will be saved in the telephone s Call log The number will be shown on the display when the phone is ringing If the ...

Page 84: ...no longer shows You can review redial and copy an entry into the phonebook Entries appear in reverse chronological order Only one handset can review the call log at a time If a handset tries to enter the call log while another handset is already in it you will hear a beep The call log information might not be available for every incoming call The callers might intentionally block their names and o...

Page 85: ...ephone number is not available the handset may display one of the following explanations UNAVAILABLE Thiscaller snumberisunavailable PRIVATE Thecallerisblockingthetelephonenumber When the list is full and a new call is received the oldest entry will be deleted automatically IMPORTANT To use a Network Calling Number Display you must irst subscribe to the service from your service provider For more ...

Page 86: ... by one REVIEw THE CALL LOG Review the call log to ind out who called to return the call or to copy the caller s name and number into your phonebook Call log empty appears if there are no records in the call log 1 When the handset is in idle mode press CALLS on the handset to review the call log in reverse chronological order starting with the most recent call OR Review the call log by pressing ME...

Page 87: ...me phonebook 1 Select a desired entry in the call log see Review the call log When the desired entry appears press pound key repeatedly to show different dialing options 3 When the number is in correct format press SAVE The screen displays SAVE TO 4 Press SELECT to choose PB 5 Use the dialing keys to edit the number Press or to move the cursor to the left or right Press MUTE DELETE to erase a digi...

Page 88: ...Saved Notes If the caller s name you received from the telephone service provider is all in capital letters the irst letter of every word remains a capital letter while other letters become lowercase However the next letter after the preix Mac Mc D C or O is kept as a capital letter For example the D in MacDonald is kept as a capital letter Another exception is that VAN DER will be changed to Van ...

Page 89: ... You hear a confirmation tone and the screen returns to the previous menu NETwORk VOICEMAIL You can get messages from your ixed home phone when you are away from the phone busy on another call or using the Internet Callers will hear a standard greeting inviting them to leave a message To call Network Voicemail While the handset is in idle mode press and hold 1 to dial the network voicemail number ...

Page 90: ...ress or to scroll to Settings Press SELECT and or to scroll to Display alerts Press SELECT and or to scroll to Home line Press SELECT and or to scroll to Voicemail Press SELECT The screen displays Reset voicemail indication Press YES to conirm You hear a conirmation tone 1 3 4 5 6 ...

Page 91: ...will be replaced with Blocked call ADD A bLOCk LIsT ENTRY 1 Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT twice to select Block list Press or to scroll to Add new entry Press SELECT The screen displays ENTER NUMBER 5 Use the dialing keys to enter a telephone number Press or to move the cursor to the left or right Press MUTE DELETE to erase a digit Pre...

Page 92: ...ll characters Press SAVE to conirm and the screen shows Saved You hear a conirmation tone REVIEw bLOCk LIsT ENTRIEs Block list entries appear alphabetically Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT twice to select Block list Press SELECT again to select View Press or to browse Note When the block list is empty the screens display Block list is em...

Page 93: ...r to the left or right Press MUTE DELETE to erase a digit Press and hold MUTE DELETE to erase all digits Press and hold 0 to enter a dialing pause a P appears 4 Press NEXT The screen displays EDIT NAME 5 Use the dialing keys to edit the name Press or to move the cursor to the left or right Press 0 to add a space Press MUTE DELETE to erase a character Press and hold MUTE DELETE to erase all charact...

Page 94: ...eved bLOCk CALLs wITHOUT NUMbER You can choose to block calls without number Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT and then or to scroll to Calls w o num Press SELECT twice to select Settings Press SELECT and then or to scroll to On or Off When On is chosen press or to scroll to Private for calls that the caller is blocking the telephone numbe...

Page 95: ... main menu Press or to scroll to Call guard Press SELECT and then or to scroll to Calls w o num Press SELECT and then or to scroll to Call guard annc Press SELECT twice to choose On Off Press or to scroll to On or Off 7 Press SET to conirm You hear a conirmation tone Notes If the answering system is on the screen will display Call guard annc will screen incoming calls w o number If the answering s...

Page 96: ...ult outgoing message for calls without numbers or replace it with your own To play your outgoing message for calls without number Press MENU in idle mode to enter the main menu Press or to scroll to Call guard Press SELECT and then or to scroll to Calls w o num Press SELECT and then or to scroll to Call guard annc Press SELECT and then or to scroll to Outgoing msg Press SELECT and then or to scrol...

Page 97: ...LECT and then or to scroll to Outgoing msg Press SELECT to highlight Record OGM Press SELECT to start recording your outgoing message The telephone announces Record after the tone Press STOP when you are done After the tone speak towards the microphone of the handset or telephone base Press STOP when you inish recording Notes Your outgoing message can be up to 90 seconds in length Outgoing message...

Page 98: ...and then or to scroll to Calls w o num Press SELECT and then or to scroll to Call guard annc Press SELECT and then or to scroll to Outgoing msg Press SELECT and then or to scroll to Reset OGM Press SELECT The screen displays Reset to default OGM Press YES to conirm The screen displays OGM reset to default and announces Announcement deleted 1 3 4 5 6 7 ...

Page 99: ...wering system is turned off and you change any of its settings the answering system automatically turns on again and the handset displays Answering sys is on When the answering system is turned on the ANS ON light on the telephone base is on and the handsets display ANS ON To turn the answering system on or off Press ANS ON on the telephone base to turn the answering system on or off When the answ...

Page 100: ...TGOING MEssAGE An outgoing message is the greeting callers hear when calls are answered by the answering system The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this default outgoing message or replace it with your own To play your outgoing message Press MENU in idle mode to enter the main menu Press or to scroll to Answering s...

Page 101: ...icrophone of the handset or telephone base Press STOP when you inish recording Notes Your outgoing message can be up to 90 seconds in length Outgoing messages shorter than two seconds are not recorded To reset your outgoing message Press MENU in idle mode to enter the main menu Press or to scroll to Answering sys Press SELECT twice to select Outgoing msg Press or to scroll to Reset OGM Press SELEC...

Page 102: ...e message After the last message the telephone announces End of messages and the handset screen displays End of messages To listen to messages with the telephone base Press PLAY STOP to listen to messages If you have either new or old messages the messages play automatically If you have both new and old messages new messages will be played irst Options during playback on the telephone base Press V...

Page 103: ...r number If the caller s information is unavailable the handset shows No caller info Options during playback on a handset Press or to adjust the message playback volume Press SKIP to skip to the next message Press REPEAT to repeat the message Press REPEAT twice to listen to the previous message Press MUTE DELETE to delete the message Press 2 to pause the playback and show the Calling Number Displa...

Page 104: ...g back the caller Press OFF CLEAR to stop the playback DELETE ALL MEssAGEs You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages Using the telephone base Press X DELETE when the phone is not in use The telephone announces To delete all old messages press DELETE again Press X DELETE again All previously reviewed messages ...

Page 105: ... same answering system You can record your own memos using a system handset Play and delete them the same way as incoming messages To record a memo Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Record memo then press SELECT The system announces Record after the tone Press STOP when you are done After the tone speak towards t...

Page 106: ... or SPEAKER on the handset CALL sCREENING Use this feature to choose whether incoming messages can be heard while they are being recorded To turn the call screening feature on or off Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Ans sys setup then press SELECT twice to select Call screening Press or to highlight On or Off Pr...

Page 107: ...ng from outside your local area To set the number of rings Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Ans sys setup then press SELECT Press or to highlight of rings then press SELECT Press or to highlight 6 5 4 3 2 or Time savor Press SELECT to conirm your selection You hear a conirmation tone REMOTE ACCEss CODE A two dig...

Page 108: ...irmation tone Note Remote access can only be used if this function is activated MEssAGE ALERT TONE When the message alert tone is set to On and there is at least one new message the telephone base beeps every ten seconds Unless you change it the message alert tone is set to off There is no audible alert at the handset To turn the message alert tone on or off Press MENU idle mode to enter the main ...

Page 109: ...it for each incoming message To change the message recording time Press MENU idle mode to enter the main menu Press or to highlight Answering sys then press SELECT Press or to highlight Ans sys setup then press SELECT Press or to highlight Recording time then press SELECT Press or to highlight 3 minutes 2 minutes or 1 minute Press SELECT to conirm your selection You hear a conirmation tone 4 5 6 1...

Page 110: ...P on the telephone base If and New voicemail display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Some telephone service providers bundle or combine multiple services like voicemail and call waiting so you m...

Page 111: ...if call screening is set to off To screen a call at the handset If the answering system is on and your answering system is recording a message press SCREEN to screen the call on your handset and the screen displays the Calling Number Display information If you do not subscribe to Calling Number Display service the handset shows Home Incoming call Options while a message is being recorded Press or ...

Page 112: ...sages Pressing any telephone base key except FIND HANDSET and ANS ON temporarily silences the message alert tone If you press X DELETE when in idle mode to temporarily turn off the message alert tone there is a voice prompt directing you to press X DELETE again to delete all old messages The message alert tone is temporarily off Only press X DELETE a second time if you wish to erase all old messag...

Page 113: ...digit remote access code Then you can enter one of the following remote commands Command Description 1 Press to listen to all messages 2 Press to listen to new messages only 3 Press to delete the current message during playback 33 Press twice to delete all old messages 4 Press to repeat the current message during playback 5 Press to stop any operation including recording 5 Press to listen to a lis...

Page 114: ...s play Once the new messages have played the telephone announces the help menu options If you do not press any key within 0 seconds the remote access call automatically disconnects When the answering system is turned off the telephone answers after 14 rings and announces Please enter your remote access code When the memory is full the answering system answers incoming calls after 14 rings and anno...

Page 115: ...e corresponding MOBILE 1 or MOBILE 2 on another handset to join the call INTERCOM Use the intercom feature for conversations between two handsets Press MENU in idle mode to enter the main menu Press or to scroll to Intercom then press SELECT If you have two handsets the handset shows Calling other handset If you have more than two handset the handset shows INTERCOM TO Use the dialing keys to enter...

Page 116: ...or places the handset back in the telephone base or charger Both handsets display Both handsets display Intercom ended Notes Before the intercom call is answered you can cancel it by pressing OFF CLEAR on the handset If the called device is not answered within 100 seconds or accessing the phonebook or call log or is on a call or is out of range the initiating device shows No answer Try again To te...

Page 117: ...lephone continues to ring To answer a mobile call during an intercom call When you receive an incoming mobile call during an intercom call the two handsets on the intercom call hear an alert tone Press MOBILE 1 or MOBILE 2 to answer the mobile call and the intercom call ends automatically CALL TRANsfER UsING INTERCOM Use the intercom feature to transfer an outside call to another system handset Yo...

Page 118: ...ng 3 To answer the intercom call on the other device press HOME RECALL SPEAKER SPEAKER MOBILE 1 or MOBILE 2 on the destination handset 4 From this intercom call you have the following options You can transfer the call Press OPTION and then press SELECT to select Transfer on the calling handset Your screen shows Call transferred The other device automatically connects to the outside call You can le...

Page 119: ...ss and hold OTB on a handset begin two way communication Only one device can talk at a time While talking to another handset press and hold OTB on the handset You must release OTB on the handset so the other person can respond Only one OTB session can be active at a time While OTB is in use between two handsets other handsets cannot use the intercom feature but can access the answering system When...

Page 120: ...hen the handset is not in use If you have two handsets press and hold OTB If you have more than two handsets w Press OTB on the handset then use the dialing keys to enter the destination handset number OR w Press OTB on the handset Press or to highlight the destination handset number then press SELECT or OTB The handset shows Connecting to VTECH X VTECH represents the handset name X represents the...

Page 121: ... END or place the handset in the telephone base or charger The handset shows Broadcast Ended Note After OTB is released the OTB call remains open for a short time If no one presses OTB within 10 seconds the OTB call ends automatically bROADCAsT CALL TO MULTIPLE DEVICEs When there are multiple handsets registered to the phone system OTB supports one to group calls To call multiple handsets 1 You ha...

Page 122: ...ALL You can convert a one to one OTB session to an intercom call When your device shows Press and hold OTB to talk press INT The screen shows Switch to Intercom Press SELECT Your device displays Calling VTECH X The destination device briely shows Broadcast Ended and then VTECH X is calling The destination handset rings Press HOME RECALL on the destination handset to answer the intercom call Both h...

Page 123: ...side call is answered During a one to group broadcast call press HOME RECALL on the initiating handset The broadcast call ends automatically and the outside call is answered During a one to group broadcast call press HOME RECALL on any one of the destination handsets That device answers the outside call The broadcast call continues for the rest of the OTB participants To leave the broadcast call w...

Page 124: ...initiating or destination handset The broadcast call ends automatically and the outside call is answered During a one to group broadcast call press MOBILE 1 or MOBILE 2 on any one of the destination handsets That device answers the outside call The broadcast call continues for the rest of the OTB participants To leave the broadcast call without answering the incoming call press OFF CLEAR on your h...

Page 125: ...ndsets can end the broadcast call For broadcast calls to multiple devices the initiating handset can end the broadcast call If any one of the destination handsets leaves the broadcast call the call continues until all participants or the initiator hangs up Press OFF CLEAR or END on the handset The screen shows Broadcast Ended OR Place the handset in the telephone base or charger then the handset r...

Page 126: ... it and try pairing again Carefully follow the pairing instructions on the BLUETOOTH section and make sure that your mobile phone is not connected to any other Bluetooth device Turn off your mobile phone then turn it on again Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Repeat the above suggestions I cannot pair my headset to th...

Page 127: ...that the Bluetooth function of your mobile phone is turned on See the user s manual of your mobile phone for more information Make sure that your Bluetooth mobile phone is not connected to any other Bluetooth device Turn off your mobile phone then turn it on again Make sure that your mobile phone is on the active devices list For some mobile phones you must authorize the VTech 15750 device in your...

Page 128: ...lly pair and connect to the telephone base Carefully follow the pairing process on on the Bluetooth section Reset the telephone base Unplug the unit s electrical power Wait for approximately 15 seconds then plug it back in Repeat the above suggestions I don t know how to search for or add new devices on my mobile phone Most mobile phones have the Bluetooth feature in the connection or setup menus ...

Page 129: ...tion is turned on Bluetooth system busy appears on the display Make sure that your mobile phone is not in use when connected and on the active devices list Make sure that your mobile phone or headset is not connected to any other Bluetooth device Your telephone system can only use one Bluetooth device at a time The PIN on the telephone base does not work The default PIN is 0000 If you have changed...

Page 130: ... VTech 15750 I cannot download contacts from my mobile phone to my VTech 15750 Make sure that your mobile phone is paired and connected to the base Make sure you place your mobile phone next to the base while downloading If your mobile phone does not support the download you can send the phonebook from your mobile phone The system can receive the phonebook automatically See the user s manual of yo...

Page 131: ...r mobile phone Can the VTech 15750 help the poor mobile phone reception in my house If your mobile phone has poor reception in your home the VTech 15750 cannot improve the reception However if you have a location in your house with better reception you can leave your mobile phone in that location while you use VTech 15750 mobile line In order for this to work the mobile phone must be within 30 fee...

Page 132: ...phone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of el...

Page 133: ...one Try all the suggestions above Move the cordless handset closer to the telephone base You may have moved out of range If the previous suggestions do not work disconnect the telephone base from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or telephone service Contact your telephone service provider Your line cord ...

Page 134: ...d in the telephone base has enough charge to power up the system Try removing and re installing the handset s battery Place the handset in the telephone base again The batteries do not hold a charge If the cordless handset is in the telephone base or charger and the charge light is not on refer to The charge light is off in HELP section Charge the battery in the cordless handset for at least ten h...

Page 135: ...telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet Y...

Page 136: ...ect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider My cordless handset does not ring when I receive a call Make sure that the ringer is not off Refer to Ringer volume section Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack Make sure you plug in the ...

Page 137: ...orking phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply Other electronic products can cause interference with your cordless phone Try installing your phone as far away as possible from electronic devices such as television sets VCRs or other cordless telephones Remove the battery Install the battery again and place the cordless...

Page 138: ...ge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Move your telephone base to a higher location The phone may have better reception when installed in a high area If other phones in your home are having the same problem contact your telephone...

Page 139: ...elephone service provider for this feature to work on your phone The caller may be calling from an area that supports Calling Number Display Both your and your caller s telephone service providers must use Calling Number Display compatible equipment If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL ilter between the telep...

Page 140: ... If a caller leaves a very long message part of it may be lost when the system disconnects the call after the maximum recording time you have set If the caller pauses for longer than seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system ...

Page 141: ...r ten rings In some cases the answering system is affected by the ringing system used by your telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connected to the same teleph...

Page 142: ...ry waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys firmly System does not record messages Make sure the answering system is on ANS ON should show on the handset and the ANS ON light on the telephone base should be on Make sure the memory of the answering system is not full If you subscribe to voicemail ser...

Page 143: ... speak in a normal tone of voice about nine inches from the handset or the telephone base Make sure there is no background noise TV music etc while recording New voicemail and show on the screens and I don t know why Your telephone has both a built in answering system and voicemail indication If New voicemail and appear on the screens then your telephone has received a signal from your telephone s...

Page 144: ...r more information on how to access your voicemail I subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service If you are using a irewall it may ...

Page 145: ...nnect the cordless handset battery Wait a few minutes Connect power to the telephone base Remove the battery Replace the battery and place the cordless handset into the telephone base or charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place TecHelp line 1300 369 193 Call TecHelp if you are having dificulties using ...

Page 146: ...tteries and replace the compartment cover until it clicks into place sAfETY Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone Use only the approved rechargeable batteries supplied Spare rechargeable batteries can be purchased from TecHelp on 1300 369 193 or your local electrical retailer Do not open th...

Page 147: ...m such appliances to minimise any risk of interference Please note VTech accepts no responsibility for damage caused to your VTech 15750 handset by using any other type of batteries Never dispose of batteries in a ire There is a serious risk of explosion and or the release of highly toxic chemicals Dispose of batteries as per local state requirements CLEANING Simply clean the handset and base with...

Page 148: ...s such as bathrooms Do not expose your product to ire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm HOw MANY TELEPHONEs CAN YOU HAVE All items of telephone equipment have a Ringer Equivalence Number REN which is used t...

Page 149: ...re trying to access a Telephone Network Service and require assistance speciically related to the network service or would like to subscribe to the service contact your service provider Voluntary Product Warranty In addition to your Statutory Rights and subject to the conditions below VTech warrants that this product will be free from any defect in materials or workmanship under conditions of norm...

Page 150: ...onable time Subject to your Statutory Rights if your claim under this Voluntary Product Warranty is not valid you may be charged a fee under this Voluntary Product Warranty for the service and for any direct costs associated with having the product delivered for service To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech...

Page 151: ...p your receipt The beneits conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law which cannot be excluded The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights This Voluntary Product Warranty is given by VTech Telecommunications Australia Pty Ltd ABN 70 1...

Page 152: ...one number 1300 369 193 Email address tcpsupport_au vtech com Statutory Rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable ...

Page 153: ...red trademark of VTech Holdings Limited Copyright 015 for VTech Telecommunications Australia All rights reserved Printed in China Version A FOR MORE INFORMATION CALL TECHELP ON 1300 369 193 OR EMAIL TCPSUPPORT_AU VTECH COM ...

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