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15 

19.0 NOTES 

 
The Personal Help Buttons and internal receiver supplied with your VRI400 are designed and tested to high 
specific standards.  However, due to laws of physics, vagaries of radio transmissions and the limited output 
power allowed by the FCC, there are some limitations to be considered: 

 

All receivers may be blocked by radio signals occurring on or near their operating frequencies, 
regardless of the code selected. 

 

A receiver can only respond to one transmitter signal at a time regardless of the number of codes in the 
Valid Code List. 

 

Wireless equipment should be tested regularly to determine if there are sources of interference and to 
protect against faults. 

 

20.0 NOTIFICATIONS 

 

 

This device complies with part 15 of the FCC Rules.  Operation is subject to the following two 
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.  These limits are 
designed to provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications.  However, 
there is no guarantee that interference will not occur in a particular installation.  If this equipment does 
cause harmful interference to radio or television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct the interference by one or more of the 
following measures: 

 

Reorient or relocate the receiving antenna. 

 

Increase the separation between the equipment and receiver. 

 

Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected. 

 

Consult the dealer or an experienced radio/TV technician for help. 

 

Important:

  Changes or modifications to this unit not expressly approved by the responsible party for 

compliance may void the user’s authority to operate the equipment.

 

 

Infrequently used radio links should be tested regularly to protect against undetected interference or 
fault.

 

 

A general knowledge of radio and its vagaries should be gained prior to acting as a wholesale 
distributor or dealer, and these facts should be communicated to the ultimate user.

 

Summary of Contents for VRI400

Page 1: ...VRI400 TECHNICAL OPERATIONS GUIDE MODEL VRI400 January 2000 800 860 4230 Power Light Phone Light Test Light Home Light Away Light Help Button Help Light Personal Help Button PHB ...

Page 2: ...sonal Help Button 6 4 1 Additional Personal Help Buttons 6 5 0 Using the Console Help Button 7 6 0 Using the VRI400 Check In Feature Optional 7 7 0 Using the Inactivity Timer Feature Optional 7 8 0 Automatic Test Features 7 8 1 Using the Automatic Voice Test Feature Recommended Option 8 8 2 Using the Automatic Dial Test Feature Option 8 9 0 Controls 8 9 1 Power Switch 8 9 2 Home Away Slide Switch ...

Page 3: ...oring Optional 10 12 0 Status Lights 10 12 1 POWER 11 12 2 PHONE 11 12 3 TEST 11 12 4 HOME 11 12 5 AWAY 11 12 6 HELP 11 13 0 Troubleshooting 12 14 0 User Responsibilities 12 15 0 Message Summary 13 16 0 Accessories 13 17 0 Service 13 18 0 Warranty 14 19 0 NOTES 15 20 0 NOTIFICATIONS 15 ...

Page 4: ...are Assistant 2 0 Installation Your VRI400 should be installed in an area that is free from sources of loud noise The location should be in a central part of the home that is used frequently and near a telephone jack and AC electrical outlet When your VRI400 calls the Response Center the telephone and any other device connected to the PHONE jack on the rear of your VRI400 will be disconnected duri...

Page 5: ...ith the VRI400 The connector on one end of the cord is larger than the connector on the other end Plug the larger connector into the jack on the rear of the VRI400 marked WALL Plug the smaller end into the telephone wall jack 4 Plug the power cube into the electrical outlet Verify that the outlet is NOT controlled by a light switch 5 Turn the Power Switch on that is located on the rear of the VRI4...

Page 6: ...tor on one end of the cord is larger than the connector on the other end Plug the larger connector into the jack on the rear of the VRI400 marked WALL Plug the smaller end into the telephone wall jack 4 Plug the power cube into the electrical outlet Verify that the outlet is NOTcontrolled by a light switch 5 Turn the Power Switch on that is located on the rear of the VRI400 6 Perform the Range Tes...

Page 7: ...omer Service for a more extensive troubleshoot 2 3 1 A self installed DSL filter supplied by the DSL provider is installed on the telephone cord between the VRI400 and the wall jack Illustrated below 2 3 2 The DSL filter is hard wired by the DSL provider In this instance the home does not have self installed filters on the telephone jacks and the VRI400 will be a standard hook up Illustrated below...

Page 8: ...f you are able to reply tell the Care Assistant what you need and your will be taken care of Help can also be summoned by pressing the blue Help Button on the front of your VRI400 If you cannot reply do not worry help will automatically be summoned If you have two or more telephone extensions on the premises using the same telephone number and if one of these telephones is off hook or otherwise in...

Page 9: ...the time your Personal Help Button should be replaced within six months When any learned Personal Help Button is activated within the effective operating range the VRI400 will automatically dial the Response Center Within seconds a professionally trained and friendly Care Assistant will speak to you through your VRI400 If help is needed the Care Assistant will call responders from the Responder Li...

Page 10: ...ctivity Timer feature allows the Response Center to automatically check on you if you fail to reset your VRI400 Inactivity Timer Your VRI400 Inactivity Timer can be set in increments of 30 minutes Most users prefer to use either a 12 hour or 24 hour timer Pressing your Personal Help Button the red Cancel Button using your telephone sliding the Home Away Switch or pressing the Test Learn Button res...

Page 11: ...ponse Center does not receive an expected test call from your VRI400 the Care Assistant will contact your Service Provider to help determine the cause Your VRI400 automatically sends the test message to the Response Center during midnight hours If your telephone is being used your VRI400 waits until the line is available Your Service Provider can set how often your VRI400 sends the test message 9 ...

Page 12: ...Your VRI400 will sound a series of seven short beeps Release the Test Learn Button immediately after you hear the beeps Your VRI400 will sound two more beeps Your VRI400 is now ready to learn your Personal Help Buttons Press the first Personal Help Button When your VRI400 has learned the code sent by the Personal Help Button a steady tone sounds until you release the Personal Help Button While you...

Page 13: ...is activated you will be able to hear dialtone dialing and data communications between your VRI400 and the Response Center After the message is completed your Care Assistant will talk to you through your VRI400 After the Test Call your VRI400 returns to normal mode of operation To monitor your Test Call your VRI400 must be activated within 60 seconds after being placed in Monitor Mode 10 0 Interna...

Page 14: ... the telephone wires are connected properly If your VRI400 becomes unplugged from the telephone line or the telephone connections are improper the PHONE light will be red 12 3 TEST The TEST Light is normally off When your VRI400 is in Range Test Mode the TEST Light is green 12 4 HOME When either the Check In or Inactivity feature is enabled the HOME Light is green if the HOME AWAY Switch is in the...

Page 15: ...r outlet and that the outlet is receiving power PHONE Light is Red Telephone Line connection is not made or is made incorrectly Make sure your VRI400 is plugged into a working telephone jack Also make sure that the telephone wires are connected as shown in the installation diagrams TEST Light is green VRI400 in Range Test Mode Press the red CANCEL Button to exit Range Test Mode HOME Light is green...

Page 16: ...The Message delivered indicates which wireless device initiated the message 16 0 Accessories Various accessories are available through your Service Provider 1 Personal Help Buttons P N RA3T 2 Wireless Smoke Detectors P N RA3T SD 3 Personal Help Button Neckcord P N RA3 100 4 Personal Help Button Wristbands P N RA3 150 5 Sip Puff Personal Help Transmitters P N RA3T SP 6 Wall Mount Personal Help Butt...

Page 17: ...ond the control of VRI400 is not covered by the warranty VRI400 shall have the right of final determination of the existence and cause of defect In order to obtain service under the warranty the Purchaser must notify VRI400 of any defects before the expiration of the warranty period Upon return of any VRI400 for repair or replacement Purchaser shall obtain and Return Merchandise Authorization from...

Page 18: ...installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determine...

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