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To exit Range Mode, simply press and release the red Cancel Button on the side 

of your  VRI400.  Your VRI400 will also go back to normal operation if a proper signal is 
not received from a learned Personal Help Button within 60 seconds of the last received 
signal. 

 

Reception of small radio signals is sometimes degraded due to 

atmospheric conditions and radio frequency interference.  Electronic devices such 
as clock radios, televisions, microwaves, etc. can cause radio frequency 
interference as well as the motors in some appliances.   

 
Metal objects, mirrors, aluminum siding and other construction 

techniques can also prevent the signal from reaching the antenna inside your 
VRI400.  In such cases, there may be small areas from which your VRI400 may 
not respond to your Personal Help Button.  It may be helpful to relocate your 
VRI400 or move the object that is preventing the signal from being received. 

 

9.4.3 Monitoring a Test Call 

The speaker in your  VRI400 can allow you to listen to a Test Call to the 

Response Center if desired.  This is helpful if you are having difficulties and are 
troubleshooting your installation. 
 
 

To place your  VRI400 in Monitor Mode, press and release the Test/Learn 

Button.  Your VRI400 will beep once.  Press and release the Test/Learn Button one more 
time.  You will hear two more beeps.  Your VRI400 is now in Monitor Mode.  When 
your VRI400 is activated you will be able to hear dialtone, dialing and data 
communications between your  VRI400 and the Response Center.  After the message is 
completed, your Care Assistant will talk to you through your  VRI400.  After the Test 
Call your  VRI400 returns to normal mode of operation.  To monitor your Test Call, your 
VRI400 must be activated within 60 seconds after being placed in Monitor Mode. 
 

10.0 Internal Backup Battery  

 

Your VRI400 is equipped with an internal rechargeable battery.  The battery provides power to 

your VRI400 for up to 80 hours if AC power is lost.  The battery condition is constantly monitored while 
the battery powers your VRI400.  If the battery condition drops to a warning level, a “Low Battery” 
message is sent to the Response Center.  If the battery condition d rops to a critical level, your VRI400 
sends a “Dead Battery” indication to the Response Center.  After a “Dead Battery” message is sent to the 
Response Center, your  VRI400 automatically turns off to prevent battery damage or telephone line 
interference.  Once AC power is restored, your  VRI400 automatically begins charging the battery. 
 
 

 

11.0 AC Power Monitoring (Optional) 

 

Your VRI400 can send messages to the Response Center if the AC power to your  VRI400 is lost 

and again when it is restored.  Contact your Service Provider for additional information. 
 

12.0 Status Lights 

 

The Status lights located on the front of your VRI400 continually show its operational status. Any 

red light implies that something may be wrong. 

Your Service Provider should replace the internal battery every 3 to 5 years. 

 

Summary of Contents for VRI400

Page 1: ...VRI400 TECHNICAL OPERATIONS GUIDE MODEL VRI400 January 2000 800 860 4230 Power Light Phone Light Test Light Home Light Away Light Help Button Help Light Personal Help Button PHB ...

Page 2: ...sonal Help Button 6 4 1 Additional Personal Help Buttons 6 5 0 Using the Console Help Button 7 6 0 Using the VRI400 Check In Feature Optional 7 7 0 Using the Inactivity Timer Feature Optional 7 8 0 Automatic Test Features 7 8 1 Using the Automatic Voice Test Feature Recommended Option 8 8 2 Using the Automatic Dial Test Feature Option 8 9 0 Controls 8 9 1 Power Switch 8 9 2 Home Away Slide Switch ...

Page 3: ...oring Optional 10 12 0 Status Lights 10 12 1 POWER 11 12 2 PHONE 11 12 3 TEST 11 12 4 HOME 11 12 5 AWAY 11 12 6 HELP 11 13 0 Troubleshooting 12 14 0 User Responsibilities 12 15 0 Message Summary 13 16 0 Accessories 13 17 0 Service 13 18 0 Warranty 14 19 0 NOTES 15 20 0 NOTIFICATIONS 15 ...

Page 4: ...are Assistant 2 0 Installation Your VRI400 should be installed in an area that is free from sources of loud noise The location should be in a central part of the home that is used frequently and near a telephone jack and AC electrical outlet When your VRI400 calls the Response Center the telephone and any other device connected to the PHONE jack on the rear of your VRI400 will be disconnected duri...

Page 5: ...ith the VRI400 The connector on one end of the cord is larger than the connector on the other end Plug the larger connector into the jack on the rear of the VRI400 marked WALL Plug the smaller end into the telephone wall jack 4 Plug the power cube into the electrical outlet Verify that the outlet is NOT controlled by a light switch 5 Turn the Power Switch on that is located on the rear of the VRI4...

Page 6: ...tor on one end of the cord is larger than the connector on the other end Plug the larger connector into the jack on the rear of the VRI400 marked WALL Plug the smaller end into the telephone wall jack 4 Plug the power cube into the electrical outlet Verify that the outlet is NOTcontrolled by a light switch 5 Turn the Power Switch on that is located on the rear of the VRI400 6 Perform the Range Tes...

Page 7: ...omer Service for a more extensive troubleshoot 2 3 1 A self installed DSL filter supplied by the DSL provider is installed on the telephone cord between the VRI400 and the wall jack Illustrated below 2 3 2 The DSL filter is hard wired by the DSL provider In this instance the home does not have self installed filters on the telephone jacks and the VRI400 will be a standard hook up Illustrated below...

Page 8: ...f you are able to reply tell the Care Assistant what you need and your will be taken care of Help can also be summoned by pressing the blue Help Button on the front of your VRI400 If you cannot reply do not worry help will automatically be summoned If you have two or more telephone extensions on the premises using the same telephone number and if one of these telephones is off hook or otherwise in...

Page 9: ...the time your Personal Help Button should be replaced within six months When any learned Personal Help Button is activated within the effective operating range the VRI400 will automatically dial the Response Center Within seconds a professionally trained and friendly Care Assistant will speak to you through your VRI400 If help is needed the Care Assistant will call responders from the Responder Li...

Page 10: ...ctivity Timer feature allows the Response Center to automatically check on you if you fail to reset your VRI400 Inactivity Timer Your VRI400 Inactivity Timer can be set in increments of 30 minutes Most users prefer to use either a 12 hour or 24 hour timer Pressing your Personal Help Button the red Cancel Button using your telephone sliding the Home Away Switch or pressing the Test Learn Button res...

Page 11: ...ponse Center does not receive an expected test call from your VRI400 the Care Assistant will contact your Service Provider to help determine the cause Your VRI400 automatically sends the test message to the Response Center during midnight hours If your telephone is being used your VRI400 waits until the line is available Your Service Provider can set how often your VRI400 sends the test message 9 ...

Page 12: ...Your VRI400 will sound a series of seven short beeps Release the Test Learn Button immediately after you hear the beeps Your VRI400 will sound two more beeps Your VRI400 is now ready to learn your Personal Help Buttons Press the first Personal Help Button When your VRI400 has learned the code sent by the Personal Help Button a steady tone sounds until you release the Personal Help Button While you...

Page 13: ...is activated you will be able to hear dialtone dialing and data communications between your VRI400 and the Response Center After the message is completed your Care Assistant will talk to you through your VRI400 After the Test Call your VRI400 returns to normal mode of operation To monitor your Test Call your VRI400 must be activated within 60 seconds after being placed in Monitor Mode 10 0 Interna...

Page 14: ... the telephone wires are connected properly If your VRI400 becomes unplugged from the telephone line or the telephone connections are improper the PHONE light will be red 12 3 TEST The TEST Light is normally off When your VRI400 is in Range Test Mode the TEST Light is green 12 4 HOME When either the Check In or Inactivity feature is enabled the HOME Light is green if the HOME AWAY Switch is in the...

Page 15: ...r outlet and that the outlet is receiving power PHONE Light is Red Telephone Line connection is not made or is made incorrectly Make sure your VRI400 is plugged into a working telephone jack Also make sure that the telephone wires are connected as shown in the installation diagrams TEST Light is green VRI400 in Range Test Mode Press the red CANCEL Button to exit Range Test Mode HOME Light is green...

Page 16: ...The Message delivered indicates which wireless device initiated the message 16 0 Accessories Various accessories are available through your Service Provider 1 Personal Help Buttons P N RA3T 2 Wireless Smoke Detectors P N RA3T SD 3 Personal Help Button Neckcord P N RA3 100 4 Personal Help Button Wristbands P N RA3 150 5 Sip Puff Personal Help Transmitters P N RA3T SP 6 Wall Mount Personal Help Butt...

Page 17: ...ond the control of VRI400 is not covered by the warranty VRI400 shall have the right of final determination of the existence and cause of defect In order to obtain service under the warranty the Purchaser must notify VRI400 of any defects before the expiration of the warranty period Upon return of any VRI400 for repair or replacement Purchaser shall obtain and Return Merchandise Authorization from...

Page 18: ...installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determine...

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