VPNet VSU 5000 User Manual Download Page 29 | Manualshive

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VPNet VSU 5000 User Manual Download Page 29

Troubleshooting

4-1

Chapter 4

Troubleshooting

This chapter includes troubleshooting and replacement procedures for the
VSU-5000 power supply module, cooling fan and dual-port Ethernet module.

Power Supply

The standard VSU-5000 includes a single power supply module.

NOTE:

The VSU-5000 is provisioned with one of two different power supply

module types. Replacement procedures for both types are covered in this section.

Fault Indication

If the power supply module fails, an audible alarm will sound and the green LED
status indicator on the power supply subsystem extinguishes. The audible alarm
automatically silences after a preset time. Contact your customer service
representative to obtain a replacement for the defective power supply module.

WARNING:

To ensure that the power supply ventilation system continues to

work correctly,

do not remove the defective power supply module until you

have a replacement unit available

.

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Summary of Contents for VSU 5000

Page 1: ...VSU 5000 VPNware Service Unit User Guide VPNet Technologies Inc...

Page 2: ...Software and documentation shall remain solely with VPNet The license is effective until terminated Customer may terminate this License at any time by destroying all copies of Software including any...

Page 3: ...t s or its suppliers liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated w...

Page 4: ...is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful...

Page 5: ...Installation Safety Recommendations 1 1 General Site Requirements 1 1 Environmental Requirements 1 3 Required Tools 1 3 Required Equipment 1 4 Chapter 2 Installing the VSU 5000 Physical Installation 2...

Page 6: ...rnet Interface Module 4 4 APPENDIX A Specifications Physical Specifications A 1 Environmental Specifications A 2 Electrical Specifications A 2 Compliance Specifications A 3 Additional Features A 4 APP...

Page 7: ...tual private networks VPNs It is designed to perform complex operations in real time without compromising network performance and in many cases can actually increase data throughput Security The VSU 5...

Page 8: ...ions in performance and additional latency Real time compression performed by the VSU 5000 eliminates packet fragmentation and produces fewer smaller packets which can significantly enhance network th...

Page 9: ...nce specifications as well as additional features Appendix B 10 100BASE T UTP Crossover Cable Pinouts provides pinouts for VSU 5000 crossover cabling between the VSU 5000 and Router Change History Pro...

Page 10: ...iv VSU 5000 User Guide...

Page 11: ...equipment in excess of 10 lbs on top of the VSU 5000 chassis Disconnect all power before doing the following Changing the Ethernet or serial port connection Removing a chassis Never assume power is di...

Page 12: ...rly congested because each unit generates heat An enclosed rack should have louvered sides and a fan to provide cooling air When mounting a chassis in an open rack ensure that the rack frame does not...

Page 13: ...nment For more extreme conditions verify that temperature humidity and power conditions meet the specifications indicated in Table 1 1 Additional VSU 5000 specifications are included in Appendix A Req...

Page 14: ...nal emulation software Host computers capable of communicating with the routers via a LAN e g 10 100BASE T Ethernet 10 100BASE T Ethernet hubs CAT 3 or 5 UTP cable to interconnect router VSU 5000 and...

Page 15: ...on to the network Physical Installation The VSU 5000 can be placed on a desktop or mounted in a rack Desktop To install on a desktop allow sufficient depth in the rear for cabling and on the sides for...

Page 16: ...screws Figure 2 1 Figure 2 1 Removing the Rack Mount Screws 2 Using the flat head screws provided with the bracket attach the backet to the VSU 5000 Figure 2 2 Figure 2 2 Attaching the Rack Mount Bac...

Page 17: ...ort accepts an RS 232 DB 9 connection from an asynchronous ASCII terminal or a PC running terminal emulation software The connection requires a null modem cable which is supplied The communication set...

Page 18: ...inated in an RJ 45 connector per IEEE 802 3 requirements for 100 10BASE T The Ethernet ports do not provide a cross over function and thus expect to be connected via straight through UTP cables to a 1...

Page 19: ...the VSU 5000 to the Network Figure 2 4 shows a typical network using the VSU 5000 Figure 2 4 Example of Two VSU 5000 Hardware Installations Public Network DSU CSU Router VSU 5000 Private LAN Crossover...

Page 20: ...ugh cable 3 Connect an asynchronous ASCII terminal or PC running terminal emulation software to the VSU 5000 Connect the female DB 9 connector of the null modem cable to the Console port on the VSU 50...

Page 21: ...This preliminary configuration is performed using a terminal or a PC running terminal emulation software connected to the RS 232 console port The following procedure assumes that the VSU 5000 has bee...

Page 22: ...is passed through the VSU All non VPN IP traffic is dropped except for the following ICMP IGMP GGP EGP IGP DGP EIGRP and OSPF NOTE This mode should be used when the VSU dedicated to VPN traffic and is...

Page 23: ...60 a1 00 23 f9 ethernet1 MAC Address 00 60 a1 00 23 fa ethernet2 MAC Address 00 60 a1 00 16 9a ethernet3 MAC Address 00 60 a1 00 16 9b Checking Non Volatile RAM integrity OK Checking Configuration Da...

Page 24: ...and mask are optional 3 Enter the default route for this VSU Typically the default route is the IP address of the gateway router that provides an IP route between the VSU 5000 and the public network...

Page 25: ...o allow the Network Administrator to initially configure this VSU through the VPNmanager application Press Return or enter n to leave the superuser name at its default value of root or enter y to chan...

Page 26: ...ant the VSU to run in FIPs compliant mode If you answer n the code skips to the date and time configuration Go to Step 7 Enter y if you want the VSU to run in FIPs compliant mode If you answer y answe...

Page 27: ...00 00 is equivalent to 1 00 PM 9 Reboot the VSU 5000 Your VSU 5000 is now prepared for configuration by using the VPNmanager The VSU initially passes all traffic between its Public and Private ports T...

Page 28: ...n SHA 1 General Firmware Upgrade Information Configuration Items Left to the VPNmanager The following items are likely to be configured by most administrators but are left to VPNmanager or other VSU c...

Page 29: ...t procedures for both types are covered in this section Fault Indication If the power supply module fails an audible alarm will sound and the green LED status indicator on the power supply subsystem e...

Page 30: ...power supply module will be OFF 3 Set the ON OFF I O switch on the power supply to OFF 4 Grasp the handle on the power supply and gently pull the module out of its enclosure Figure 4 1 Power Supply Re...

Page 31: ...t insert any object into the power supply slot such as fingers tools etc as dangerous voltages exist on the connectors 6 Set the ON OFF I O switch of new power supply module to the ON position Chassis...

Page 32: ...Ethernet card with the public and private interface ports paired on the card Removal and Replacement The dual port 10 100BASE T Ethernet module is enclosed in the tamper evident case and may be repla...

Page 33: ...5000 as well as standards compliance information Physical Specifications Table 1 1 VSU 5000 Physical Specifications Parameter Specification Dimensions 17 W x 16 D x 3 5 H 43 2 cm x 35 6 cm x 8 9 cm r...

Page 34: ...r Dispose of used batteries according to the manufacturer s instructions Note that the battery in this unit is a non serviceable part Table 1 2 Environmental Specifications Parameter Operating Specifi...

Page 35: ...RFC 1851 The ESP Triple DES Transform IPSec Compliance RFC 2401 Security Architecture for the Internet Protocol RFC 2402 IP Authentication Header RFC 2403 The Use of HMAC MD5 96 within ESP and AH RFC...

Page 36: ...ocol ISAKMP Internet Security Association Key Management Protocol Manual master key distribution All packet traffic and authenticating keys automatically generated Supports bypass mode and network add...

Page 37: ...ssover Cable Pinouts B 1 APPENDIX B 10 100BASE T UTP Crossover Cable Pinouts The 10 100BASE T UTP Crossover Cable defined below is provided with the VSU 1100 Signal Name Male RJ 45 Male RJ 45 TX 1 3 T...

Page 38: ...10 100BASE T UTP Crossover Cable Pinouts B 2 VSU 5000 User Guide...

Page 39: ...ase system used to map host names to IP addresses and vice versa DCE Data Communication Equipment DSU CSU Data Service Unit Channel Service Unit DTE Data Terminal Equipment ECB Electronic Code Book en...

Page 40: ...or Comment SHA Secure Hash Algorithm SKIP Simple Key Management for Internet Protocol SNMP Simple Network Management Protocol SSL Secure Socket Layer TCP IP Transmission Control Protocol Internet Prot...

Page 41: ...ifications A 2 email support 1 iii encryption specification A 4 environmental requirements 1 3 environmental specification A 2 equipment provided by customer 1 4 provided by VPNnet 1 4 F FAX support i...

Page 42: ...cification A 4 specifications A 1 authentication A 4 compliance A 3 compression A 4 electrical A 2 encryption A 4 environmental A 2 key management A 4 physical A 1 software upgrades A 4 T technical su...

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