
-112-
SR04: Lines/Prints Fall
In SR04, text or images become weaker page after page and finally drop out.
Cyan Nozzles are Out
Picture of Streaks: Lines or Prints Fail
Cause
The nozzles can dry out over time if there is not enough on-page and inter-page
servicing. Harsh environmental conditions (e.g., too dry or hot), fast printing speed, or some
media types can accelerate dehydration.
Resolution
1. Evaluate maintenance algorithm (inter- and intra-page servicing (that is, mid-page
servicing).
TCL › nvm_getset
If not resolved, continue to the next step.
2. Run maintenance algorithm (wipe).
If not resolved, continue to the next step.
3. Consider the environmental conditions. Report defect SR04-03 Unresolved lines/print fall.