-110-
SR02: Large Missing Nozzles with Varying Amount
SR02 displays as a parabola-shaped area in the middle of the page.
Picture of Streaks: Parabolas
Cause
Bubbles can air-block ink from getting to nozzles or a puddle has formed in front of the
nozzle.
Resolution
1.
If the white gap is persistent from plot-to-plot, it is likely to be from an air bubble.
Run Servicing (Line Prime + Pulse Prime) and look for improvement. If not resolved,
continue to the next step.
2.
If the white area is shaped like a parabola and the color of printing at the bottom of
the page is different, it is likely to be from an ink puddle. Run Servicing, Level 1 to clean the
printhead.
If not resolved, contact Customer Service and report error code SR02-03: Unresolved
parabola.