Volvo 2016 XC 90 Twin Engine, Owner'S Manual

Page: 428 / 582

VOLVO ON CALL WITH SENSUS CONNECT
*
* Option/accessory, for more information, see Introduction. 426
Volvo On Call PIN code
The PIN code is used for security purposes to
help identify those persons who are authorized
to use VOC services in a specific vehicle.
The 4-digit PIN code, which was sent to you
when your Volvo retailer activated your subscrip-
tion, is used for security reasons to help identify
those persons who are authorized to use certain
VOC services such as remote door unlock or to
create an account in the mobile app.
If you have forgotten or would like to
change your PIN code
If you have forgotten your PIN code or would like
to change it (e.g., if you have purchased a previ-
ously owned Volvo with VOC), contact your Volvo
retailer or press the
On Call
button in your vehi-
cle. The new code will be sent to you via email.
If an incorrect PIN code has been
entered in the app multiple times
If a PIN code has been entered incorrectly
10 times in a row, the account will be frozen. In
order to use the app again, a new PIN code must
be selected and a new app account will have to
be created.
Related information
•
Unlocking the vehicle from the customer
service center (p. 434)
•
Volvo On Call mobile app (p. 424)
•
Changing ownership of a vehicle with Volvo
On Call (p. 432)
•
Volvo On Call (VOC)
*
(p. 422)