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8

TROUBLESHOOTING

You can perform your own troubleshooting at home  
based on the checklist given in this section. However,  
if the problem persists, please contact Electrolux on  

1300 366 366

 (AUS) or 

0508 730 730

 (NZ)

PROBLEM

POSSIBLE CAUSES

CORRECTIONS

Vacuum cleaner 
does not start. 

Plug is not properly connected to 
the socket.

Check the plug connection or try another 
socket.

Thermal protector activated due  
to high temperature.

Press the On/Off button and wait 20-30 
minutes for the motor to cool down.

Filter indicator light 
stays on. 

Dust container is full. 

Empty the dust container.

Filters are clogged. 

Clean or replace filters.

Reduction of 
suction capacity.

Suction hose is blocked. 

Clean the hose.

Nozzle is blocked. 

Clean the nozzle.

Dust container is full. 

Empty the dust container.

Filters are clogged. 

Clean or replace filters.

Hose is damaged or broken. 

Change the hose.

Over-heating. 

Dust container is full. 

Empty the dust container.

Filters are clogged. 

Clean or replace filters.

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