Vollrath Stoelting F231, Service Manual, Page: 54 / 63

Service Manual #513659 46 Model F231
7.3 TROUBLESHOOTING - MACHINE
PROBLEM POSSIBLE CAUSE REMEDY
Machine does not
run.
1 Power to machine is off. 1 Supply power to machine.
2 Front door not in place. 2 Assemble front door in place.
Machine will not
shut off.
1 Drive belt failure. 1 Replace drive belt.
2 Consistency temperature setting is too
fi rm.
2 Adjust the CutOut Consistency Offset (See
Section 4)
3 Refrigeration problem. 3 Check system.
Product is too fi rm.
1 CutOut Consistency setting too high 1 Adjust the CutOut Consistency Offset (See
Section 4)
Product is too soft.
1 No vent space for free fl ow of cooling
air.
1 A minimum of 3” of air space on both sides for
proper circulation. (See Section 2)
2 Condenser is dirty. 2 Clean the condenser. (See Section 4)
3 CutIn Consistency setting too low if
the cycle time is correct
3 Adjust the CutIn Consistency Offset (See
Section 4)
4 CutOut Consistency setting too low if
the cycle time is too short
4 Adjust the CutOut Consistency Offset (See
Section 4)
5 Auger is assembled incorrectly. 5 Remove mix, clean, reassemble, sanitize and
freeze down.
6 Refrigeration problem. 6 Check system.
Product does not
dispense.
1 No mix in hopper. 1 Add mix to the hopper.
2 Drive motor overload tripped. 2 Wait for automatic reset. (If condition
continues, call distributor for service.)
3 Drive belt failure. 3 Replace drive belt.
4 Freeze-up (Auger will not turn). 4 Turn off cylinder, wait for 15 minutes, then
restart.
Drive belt slipping
or squealing.
1 Worn drive belt. 1 Replace drive belt.
2 Freeze-up (Auger will not turn). 2 Turn off cylinder, wait for 15 minutes, then
restart.
3 Not tensioned properly. 3 Adjust belt tension
Rear auger seal
leaks.
1 Outside surface of rear auger seal is
lubricated.
1 Clean lubricant from outside of rear seal,
lubricate inside of seal and reinstall.
2 Rear seal missing or damaged. 2 Check or replace.
3 Seal o-ring missing, damaged or
installed incorrectly.
3 Check or replace.
4 Worn or scratched auger shaft. 4 Replace auger shaft.
Front door leaks.
1 Front door knobs are loose. 1 Tighten knobs.
2 Spigot parts are not lubricated. 2 See Section 3.
3 Chipped or worn spigot o-rings. 3 Replace o-rings.
4 O-rings or spigot installed wrong. 4 Remove spigot and check o-ring.
5 Inner spigot hole in front door nicked
or scratched.
5 Replace front door.