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5

WHAT IF...

3.1

I SUSPECT A GAS LEAK

If you suspect a gas leak, turn off the gas supply
at the gas meter, and contact your installer or
local gas supplier. If you require further advice
please contact your nearest Vokera office.

3.2

I  FREQUENTLY ‘TOP-UP’  OR ‘RE-
PRESSURISE’ THE SYSTEM

If the system regularly requires topping-up or re-
pressurising, it may be indicative of a leak. Please
contact your installer and ask him to inspect the
system.

3.3

THE FAULT LIGHT IS ON

If the red LED is illuminated it indicates that the
appliance has ‘locked-out’ or has an internal fault.
To reset the appliance, make sure the gas supply
is on to the appliance. Turn the mode selector
switch to the OFF position for a few seconds and
then turn it back to its previous position. If the red
LED stays on or is illuminated after a few seconds
call an engineer.

3.4

THE APPLIANCE IS DUE ITS ANNUAL SERV-
ICE

Please contact Vokera Customer Services 

(0870

333 0220 U.K. or 05655057 R.O.I.)

 if you would

prefer a Vokera service engineer or agent to

COLOUR

FREQUENCY

FAULTS/STATUS

ACTION REQ’D

Green

Flashing every 6-seconds

At stand-by with no faults

None

Flashing 8-times every second

SARA function

None

On every 0.5 second

Temporary fault

Wait

Yellow

On every 0.5 second

Service function

Contact service centre

On permanently

DHW fault

Contact service centre

Red

On every 0.5 second

Safety shutdown and/or

Check pressure gauge

internal fault

Check gas supply
Leave 2-minutes and reset
appliance, if fault continues,
contact service centre

On permanently

Appliance overheat

Contact service centre

APPLIANCE LED STATUS INDICATOR

service your appliance. Alternatively your local
CORGI registered engineer may be able to serv-
ice the appliance for you. If you are a tenant your
landlord will arrange for servicing.

3.5

I NEED TO CALL AN ENGINEER

If you think your boiler may have developed a
fault, please contact your installer or Vokera
customer services 

(0870 333 0220 U.K. or

05655057 R.O.I.

). Have all your details to hand

including full address and postcode, relevant
contact numbers and your appliance logbook.

3.6

I WANT TO EXTEND THE WARRANTY

Vokera offer extended warranties on all current
Vokera appliances, simply contact customer
services 

(0870 333 0220 U.K. or 05655057 R.O.I.)

for further information.

MINIMUM CLEARANCES

Please observe the following minimum clearances required for the safe operation and maintenance of this appliance

Above the appliance

150mm

6 inches

Below the appliance

150mm

6 inches

Left hand side of appliance

50mm

2 inches

Right hand side of appliance

12mm

1/2 inch

In front of appliance

600mm

24 inches

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