>>> [
SP/HS
] refers to Speaker and/or Handset <<<
>>
STD
refers to Standard 70-station System <<
>
EXP
refers to Expanded 250-station System <
___________________________________________
ACD Group Login
ACD Login Code 581 (Primary) or 583 (Secondary) +
ACD group Agent ID
Answering Machine Emulation
To assign an {AME} button:
Ring Mode = [PGM] + {FLEX} + 564 + 0 + [SAVE]
Speaker Mode = [PGM] + {FLEX} + 564 + 1 + [SAVE]
To screen a call in Ring mode:
Press flashing {AME} button.
Call Forward
[
SP/HS
] + 554 + fwd code 1-4 + Sta or Grp number
1=All, 2=Busy, 3=No Answer, 4=Busy/No Answer
To deactivate Call Forward from your phone:
[
SP/HS
] + 554 + [#]
Call Park
[TRANS] + Park lo hangup
To retrieve parked call
… [
SP/HS
] + Park location
Call Pick Up
DIRECTED = [
HS
] + [7] + extension number
GROUP = [
HS
] + Group Call Pick Up code [566]
Headset Mode/Ringing
To change to Headset Mode:
[PGM] + code [61] + [0] + [SAVE]
To change ringing to Headset:
[PGM] + code [62] + [3]
___________________________________________
NOTE: Some features must be programmed by the
System Administrator in order to function as described.
Hold
To place an outside call on Hold:
Press [HOLD] once or twice to activate Exclusive or
System Hold
(
based on Hold Preference programming
)
.
Intercom Calls (Handsfree / Privacy / Tone)
H - Call announcing with handsfree answer-back
P - Call announcing with privacy
T - Tone ringing
To change ICM Signaling Mode:
[PGM] + fixed code [13] + ICM Signaling Mode code
[1] for H, [2] for T, [3] for P + [SAVE]
Paging
[
HS
] + Page Zone Access Code + [SAVE]
Intl Page Zones: 501-510 (
STD
) / 501-535 (
EXP
)
Intl All Call Page: 543
Extl Page Zones: 545-546
Extl All Call Page: 548
All Call Page: 549
Meet Me Page Answer: 544
Push-To-Talk Group Login
To assign a {PTT} Flex button:
[PGM] + {FLEX} + [PGM] + 99 + [SAVE]
To log-in to a PTT group:
[#0] + PTT group number (1-9, 0=all grps)
To logout:
[#0] + PTT Log-in/out code + [*]
Custom Messages
To assign a {CUSTOM MESSAGE} flexible button:
[PGM] + {FLEX} + [PGM] + [51] + [SAVE]
To activate Custom Display Message:
[PGM] + [51] + msg code (00 or 11-20) + [SAVE]
To program a Custom Message (00) at a Station:
[PGM] + [52], enter m [SAVE]
To use a Custom Message for Silent Text Messaging:
Press {CUSTOM MESSAGE} flexible button after
another caller interrupts your current call with an Off-
Hook Voice Over. The OHVO caller receives your Silent
Text Messaging response on their LCD.
Pre-selected Messages
To assign a {PRE-SELECTED MSG} flexible button:
[PGM] + {FLEX} + [PGM] + [51] + [SAVE]
To assign a
{ONE-TOUCH PRE-SELECTED MSG}
flex button:
[PGM] + {FLEX} + [PGM] + [51] + msg code+[SAVE]
To activate a Pre-selected Message:
[PGM] + [51] + msg code (01-10)
01: LUNCH, RETURN AT hh:mm
02: ON VACATION / RETURN AT DATE mm:dd
03: OUT OF OFFICE / RETURN AT TIME hh:mm
04: OUT OF OFFICE / RETURN AT DATE mm:dd
05: OUT OF OFFICE / RETURN UNKNOWN
06: CALL: (Telephone No: Up to 17 digits)
07: IN OFFICE: STA xxxx
08: IN A MEETING / RETURN AT TIME hh:mm
09: AT HOME
10: AT BRANCH OFFICE
To cancel active Pre-selected Message:
[
HS
] + [559]
OR
a flex btn = {FLEX} + [#] + [SAVE]
Short Message Service (SMS)
To send a new message:
[PGM] + [36] + [2] + STA range + enter msg (
use
dialpad chart on reverse side
) + [SAVE]
To retrieve SMS Messages:
[MSG/CALLBK] + [6] + msg nbr + [#] + action code:
[1] YES -
delete msg
[2] NO -
view 1st line of msgs
[3] ALL - delete all SMS msgs
NOTE
-- Use [VOL UP/DOWN] to scroll thru messages.
Feature Operation
Feature Operation
Voice Mail
To retrieve Voice Mail:
[
SP/HS
] + [CALLBK] + voice mail type:
[3] = VS: Built-in Voice Mail
[4] = VM: External Analog Voice Mail
[5] = FS: P
athFinderIP
+ [CALLBK] + enter password
OR
use
pre-programmed
Flex btn to access VM group.
Custom Messages
Pre-selected Messages
SMS Messages
