background image

>>> [

SP/HS

] refers to Speaker and/or Handset <<<

>> 

STD

 refers to Standard 70-station System <<

EXP

 refers to Expanded 250-station System <

___________________________________________

ACD Group Login

ACD Login Code 581 (Primary) or 583 (Secondary) + 

ACD group Agent ID

Answering Machine Emulation

To assign an {AME} button:

Ring Mode = [PGM] + {FLEX} + 564 + 0 + [SAVE]
Speaker Mode = [PGM] + {FLEX} + 564 + 1 + [SAVE]

To screen a call in Ring mode:

Press flashing {AME} button.

Call Forward

[

SP/HS

] + 554 + fwd code 1-4 + Sta or Grp number

1=All, 2=Busy, 3=No Answer, 4=Busy/No Answer

To deactivate Call Forward from your phone:

[

SP/HS

] + 554 + [#]

Call Park

[TRANS] + Park lo hangup

To retrieve parked call

 … [

SP/HS

] + Park location

Call Pick Up

DIRECTED = [

HS

] + [7] + extension number

GROUP = [

HS

] + Group Call Pick Up code [566]

Headset Mode/Ringing

To change to Headset Mode:

[PGM] + code [61] + [0] + [SAVE]

To change ringing to Headset:

[PGM] + code [62] + [3]

___________________________________________

NOTE: Some features must be programmed by the

System Administrator in order to function as described.

Hold

To place an outside call on Hold:

Press [HOLD] once or twice to activate Exclusive or 

System Hold 

(

based on Hold Preference programming

)

.

Intercom Calls (Handsfree / Privacy / Tone)

H - Call announcing with handsfree answer-back

P - Call announcing with privacy

T - Tone ringing

To change ICM Signaling Mode:

[PGM] + fixed code [13] + ICM Signaling Mode code

[1] for H, [2] for T, [3] for P + [SAVE]

Paging

[

HS

] + Page Zone Access Code + [SAVE]

Intl Page Zones: 501-510 (

STD

) / 501-535 (

EXP

)

Intl All Call Page: 543
Extl Page Zones: 545-546
Extl All Call Page: 548
All Call Page: 549
Meet Me Page Answer: 544

Push-To-Talk Group Login

To assign a {PTT} Flex button:

[PGM] + {FLEX} + [PGM] + 99 + [SAVE]

To log-in to a PTT group:

[#0] + PTT group number (1-9, 0=all grps)

To logout:

[#0] + PTT Log-in/out code + [*]

Custom Messages

To assign a {CUSTOM MESSAGE} flexible button:

[PGM] + {FLEX} + [PGM] + [51] + [SAVE]

To activate Custom Display Message:

[PGM] + [51] + msg code (00 or 11-20) + [SAVE]

To program a Custom Message (00) at a Station:

[PGM] + [52], enter m [SAVE]

To use a Custom Message for Silent Text Messaging:

Press {CUSTOM MESSAGE} flexible button after 

another caller interrupts your current call with an Off-

Hook Voice Over. The OHVO caller receives your Silent 

Text Messaging response on their LCD.

Pre-selected Messages

To assign a {PRE-SELECTED MSG} flexible button:

[PGM] + {FLEX} + [PGM] + [51] + [SAVE]

To assign a 

{ONE-TOUCH PRE-SELECTED MSG}

 flex button:

[PGM] + {FLEX} + [PGM] + [51] + msg code+[SAVE]

To activate a Pre-selected Message:

[PGM] + [51] + msg code (01-10)

01: LUNCH, RETURN AT hh:mm
02: ON VACATION / RETURN AT DATE mm:dd
03: OUT OF OFFICE / RETURN AT TIME hh:mm
04: OUT OF OFFICE / RETURN AT DATE mm:dd
05: OUT OF OFFICE / RETURN UNKNOWN
06: CALL: (Telephone No: Up to 17 digits)
07: IN OFFICE: STA xxxx
08: IN A MEETING / RETURN AT TIME hh:mm
09: AT HOME
10: AT BRANCH OFFICE

To cancel active Pre-selected Message:

[

HS

] + [559] 

OR

 a flex btn = {FLEX} + [#] + [SAVE]

Short Message Service (SMS)

To send a new message:

[PGM] + [36] + [2] + STA range + enter msg (

use 

dialpad chart on reverse side

) + [SAVE]

To retrieve SMS Messages:

[MSG/CALLBK] + [6] + msg nbr + [#] + action code:

[1] YES - 

delete msg

[2] NO - 

view 1st line of msgs

[3] ALL - delete all SMS msgs

NOTE

 -- Use [VOL UP/DOWN] to scroll thru messages.

Feature Operation

Feature Operation

Voice Mail

To retrieve Voice Mail:

[

SP/HS

] + [CALLBK] + voice mail type:

[3] = VS: Built-in Voice Mail

[4] = VM: External Analog Voice Mail

[5] = FS: P

athFinderIP

+ [CALLBK] + enter password

OR

 use 

pre-programmed

 Flex btn to access VM group.

Custom Messages 

Pre-selected Messages 

SMS Messages 

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