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In the Summary view, portlets provide information about the object you selected. See 

“Summary

View,”

 on page 13.

Summary View

The Summary view is the default view when you select a service or server in the Inventory module. The portlets

that appear depend on whether you select a service or a server.

Summary View Portlets for Services

These portlets are available when you are viewing the summary for a service.

Latency Trends

Graphs data related to latency of the selected service, including the total length

of time the service exceeded its SLA during the specified time frame.
See More shows latency over time.

Latency Breakdown

Graphs latency data, broken down by server, network, and retransmissions. If

the service is an Oracle database, Client Fetch is included in the breakdown.

The portlet also includes the average latency time and standard deviation

during the selected time frame.
See More shows more service latency breakdowns.

Usage

Graphs data related to the average hit rate in comparison to the average

throughput.
See More links to usage over time.

Database/Domains

Lists the domains or databases on which the service is running, depending on

the type of service that is selected.

Servers

Lists the servers on which the service is running, and the latency state of the

service.

Dependencies

A list of services that are dependent on the selected service, and the services

on which the selected service is dependent.

Summary View Portlets for Servers

These portlets are available when you are viewing the summary for a server. The portlets that appear depend

on whether the virtual machine is running inside or outside vCenter.

Latency per Service

Graphs data related to latency of each service running on the selected server,

including its latency during the specified time frame.
See More links to services latency.

Usage

Graphs data related to the average hit rate on the server, in comparison to the

average throughput.
See More links to server usage.

System

For servers running in vCenter, charts CPU use and memory consumption over

time.
This data is also accessible from vCenter.

Services

Lists the services that are running on the selected server, and their latency state,

endpoint, and protocol.

Dependencies

A list of servers that are dependent on the selected server, and the servers on

which the selected server is dependent.

Chapter 2 Viewing Performance Data

VMware, Inc. 

 13

Summary of Contents for APPSPEED SERVER 1.5 - VCENTER APPSPEED INSTALLATION AND

Page 1: ...1 5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition To check for more recent editions of this document s...

Page 2: ...vmware com Copyright 2010 VMware Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws VMware products are covered by one or more patents...

Page 3: ...3 3 AppSpeed Topology Overview 25 Analyze an Object 25 Scalability Considerations for AppSpeed Monitoring 25 Editing AppSpeed Topology 26 4 AppSpeed Administration 29 Administration Module Overview 29...

Page 4: ...Index 49 VMware vCenter AppSpeed User s Guide 4 VMware Inc...

Page 5: ...d Telephone Support To use online support to submit technical support requests view your product and contract information and register your products go to http www vmware com support Customers with ap...

Page 6: ...VMware vCenter AppSpeed User s Guide 6 VMware Inc...

Page 7: ...problem and identify the likely solution You can also configure AppSpeed to generate real time events in response to transaction level performance and availability problems Optionally you can send em...

Page 8: ...The displayed data includes the state of each object its throughput number of hits per second and latency communication protocol and creation time Mapping Provides a list of unmapped servers or servic...

Page 9: ...ou move from are retained For example assume that you are looking at the Analysis view of a service and have selected the Latency Breakdown tab You move to the Events page in the SLA Events module the...

Page 10: ...VMware vCenter AppSpeed User s Guide 10 VMware Inc...

Page 11: ...n of key performance indicators With multiple links you can perform a deeper analysis of specific performance elements This chapter includes the following topics n Introduction to the Overview Portal...

Page 12: ...occurred on the AppSpeed Server You can click an object in the Event List to view the details of the event Top 5 Services by CPU Lists the five services that had the highest CPU use in the specified...

Page 13: ...s or databases on which the service is running depending on the type of service that is selected Servers Lists the servers on which the service is running and the latency state of the service Dependen...

Page 14: ...mat in the table and the graph If you then click a tab in the graph pane a new graph appears with data that is relevant to the tab you clicked The data in the table does not change only that in the gr...

Page 15: ...oring is enabled deviations from the SLA thresholds generate events Events are listed in a table that is available in the Events view of the Inventory module See Viewing Events on page 44 Define the T...

Page 16: ...services and dependent servers Procedure 1 In the AppSpeed menu bar click Inventory 2 In the page selection bar click Servers 3 Double click the server for which to display data The data appears in th...

Page 17: ...l AppSpeed users Ensure that your changes will not negatively affect other users before you save changes to the table You can apply changes to a table without saving them These changes are only visibl...

Page 18: ...rt and Graph Types Chart Graph Type Description Usage vs Latency Compares the latency and usage behaviors for the selected object type Latency Displays the latency behavior during a selected period of...

Page 19: ...f error hits as a portion of the total hits in the specified time frame Execution Time Sum of all latencies in the specified time frame This value reflects the total amount of time of all server repli...

Page 20: ...ed in the AppSpeed Inventory module A plus sign indicates that the performance indicator appears in the view Table 2 4 Performance Indicators in Service Views View Name abbreviated Perf Indicator Usag...

Page 21: ...tency Hit Rate Total Hits Average Throughput Total Throughput Total Errors Error Percentage Execution Time Average Reply Size Server Network Time Network Retransmissions Performance Indicators in Tran...

Page 22: ...r Data File on page 22 You can save the currently displayed graph as a PNG image file or save the graph data as a CSV file Export Table Data You can export performance data to a CSV file Procedure 1 I...

Page 23: ...bar click Unmapped 3 View the status information for the unmapped traffic n Server Name of the server Available on the Servers tab only n Name Name of transaction Available on theTransactions tab only...

Page 24: ...VMware vCenter AppSpeed User s Guide 24 VMware Inc...

Page 25: ...mance tool that collects analyzes and stores substantial volumes of data per second Various parameters affect AppSpeed performance n The number of probes deployed n The number of monitored services n...

Page 26: ...rdinate transactions have in common Each service can have multiple roots For example in a service root based scenario you might want to monitor two databases that were originally mapped under a single...

Page 27: ...to be deleted and click Delete Deleted services are moved to the Deleted Objects tab and are no longer monitored Rename a Service You can rename a services to provide it with a more appropriate name...

Page 28: ...Speed menu bar click Mapping 2 In the page selection bar click Topology Management 3 Click Manage Servers 4 Select the server to delete and click Delete The deleted server is moved to the Deleted Obje...

Page 29: ...quired Support View logs and create a snapshot package that you can send to VMware technical support if assistance is required Managing Probes Before the monitoring process can begin you must install...

Page 30: ...ed on the host When you select the check box for a cluster the check boxes for each host that it contains are selected Similarly when you select a host probes that are already installed on it are sele...

Page 31: ...ion bar click Deployment 3 Select the check boxes for one or more probes and click Power On or Power Off Delete Probes If you do not want to monitor the traffic on a specific host you can remove the p...

Page 32: ...L Management 3 In the SSL Pending Endpoints table select the endpoints and click Add Update SSL key 4 Browse to and open the key file The key is assigned to the selected endpoints The endpoint moves f...

Page 33: ...Start Programs Administrative Tools Internet Information System IIS Manager 2 Expand the COMPUTERNAME local computer tree in the left pane and expand the Web Site tree 3 Right click Default Web Site...

Page 34: ...nses on vCenter 4 1 on page 34 vCenter 4 0 All See Managing AppSpeed Licenses on vCenter 4 0 on page 35 Managing AppSpeed Licenses on vCenter 4 1 Every AppSpeed Server virtual machine you install on v...

Page 35: ...ails for existing licenses The Processors column lists the maximum number of physical chips on physical hosts that have virtual machines that AppSpeed monitors Expired licenses appear in red Add Licen...

Page 36: ...d send to VMware technical support to enable swifter resolutions to problems you encounter with AppSpeed You can perform actions to optimize your technical support call n Download the Event Log on pag...

Page 37: ...configuration files and internal databases Procedure 1 In the AppSpeed menu bar click Administration 2 In the page selection bar click Support 3 Under Snapshot select a snapshot option Option Descrip...

Page 38: ...VMware vCenter AppSpeed User s Guide 38 VMware Inc...

Page 39: ...a selected service The state of a service does not reflect the individual states of its transactions Configuring SLA Thresholds You can define the levels at which state changes occur in response to un...

Page 40: ...of a Service If you enable SLA monitoring for a service monitoring is enabled for the service and for all of its transactions If you disable SLA monitoring for a service you cannot set SLA thresholds...

Page 41: ...holds on page 41 You can set the SLA thresholds for latency for a specific transaction n Implement Appspeed Suggested Values For All Thresholds on page 42 You can use suggested threshold values for tr...

Page 42: ...t values that you specified for a transaction but did not save to the previously saved values 3 To edit a value for a specific transaction select the row of the performance threshold and edit the valu...

Page 43: ...on configure the Sender Account Mail Subject and Interval between Mails parameters Option Description Sender Account Email account from which event notification messages are to be sent Mail Subject Su...

Page 44: ...View the Events List You can access the Events list through the SLA Events module Procedure 1 In the AppSpeed menu bar click SLA Events 2 In the page selection bar click Events The Events list appear...

Page 45: ...s When applicable links to anticipated actions appear in the Next Steps pane Delete Events You can delete events from the Events list at any time Procedure 1 In the AppSpeed menu bar click SLA Events...

Page 46: ...VMware vCenter AppSpeed User s Guide 46 VMware Inc...

Page 47: ...tory Problem A virtual machine is not in the AppSpeed inventory Cause The virtual machine does not appear in the inventory because of one of the following reasons n SSL private keys must be loaded n L...

Page 48: ...for traffic handling AppSpeed Probe Deployment Shows In Progress But Deployment Failed The AppSpeed probe deployment status bar shows that the probe deployment is in progress but the deployment fails...

Page 49: ...r 43 E enable or disable monitoring services 40 errors total 19 event log download 36 event notifications configure 43 disable 44 enable 44 events configure notifications 43 delete 45 Event list 12 ma...

Page 50: ...apping and Coverage 12 SLA Breakdown 12 Top 5 Services by CPU 12 Top 5 Services by Memory 12 Top 5 Services by Usage 12 probes deleting 31 deploying 30 manage 29 power on or off 31 view configuration...

Page 51: ...40 overview 15 set 41 set values 40 suggest 42 suggest for all 42 suggest for undefined 42 unmonitor all 40 view settings 40 throughput average 19 total 19 time frame 15 topology editing 26 overview 2...

Page 52: ...VMware vCenter AppSpeed User s Guide 52 VMware Inc...

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