background image

5

CO2 light is on and/

or sparkling button not 

illuminated

Is the cleaning 

mode switch in the 

off position?

Turn the cleaning 

mode switch back on

YES

Is the CO2 tank 

empty?

NO

Replace CO2 tank

YES

Is CO2 tank off at the 

tank or secondary 

shutoff valve?

NO

Turn CO2 tank on

YES

Contact our 

Service Team

NO

Hook up a new tank 

and monitor tank 

CO2 level over the 

next 24- 48 hours

CO2 leak

Is the gasket 

between the 

regulator and tank 

in place?

YES

Get a replacement 

washer from CO2 

provider and install 

ASAP

NO

Did the new tank 

hold pressure?

NO

Contact our 

Service Team

Summary of Contents for VI TAP

Page 1: ...tton not illuminated 5 CO2 leak 5 Drip tray light is on 6 Machine noise is constant and never stops 6 Machine makes noise after or during dispensing either still or sparkling water 6 Machine is loud o...

Page 2: ...system off and back on again No sparkling water Sparkling water button illuminated YES Confirm CO2 is turned on and full Confirm pressure readings on CO2 regulator and contact our Service Team NO Wat...

Page 3: ...before contacting our Service Team NO Likely needs a filter change Contact our Service Team YES Now reset the carbonator to get the sparkling water to work again and service light to turn off This is...

Page 4: ...sure the water supply feeding the machine is a cold water supply and then contact our Service Team NO Replace CO2 tank and or ensure CO2 tank is turned on at tank and secondary shutoff valve if equipp...

Page 5: ...CO2 tank YES Is CO2 tank off at the tank or secondary shutoff valve NO Turn CO2 tank on YES Contact our Service Team NO Hook up a new tank and monitor tank CO2 level over the next 24 48 hours CO2 leak...

Page 6: ...never stops Contact our Service Team Machine makes noise after or during dispensing either still or sparkling water Contact our Service Team Machine is loud or making loud noise Machine makes noise a...

Page 7: ...iler and plug back in again Press power button to turn power on Make sure boiler is plugged into a working outlet Press power button to turn power on Is boiler power light on NO Contact our Service Te...

Page 8: ...O2 gas pressure Hook up and turn on new CO2 tank dispense the sparkling water for 5 seconds to flush out any residual CO2 Turn the switch back on and let the carbonator cycle test sparkling water Need...

Reviews: