Vivotek ND9441 User Manual Download

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VIVOTEK - Built with Reliability

User's Manual - 211

Technical Specifications

Hardware Information

System

Embedded Linux

CPU

ARM Processor

Flash

256 MB

RAM

2 GB

4 GB

Watchdog

Ha Software

Power Restoration

System Restart Automatically after Power Recovery

Storage

HDD Devices

Internal x4

HDD Max. Capacity

6 TB x4

Disk Management

Create, Format and Remove Disk

HDD S.M.A.R.T

Video & Audio

Video Output

HDMI x1, VGA x1

Resolution

1920x1080, 1280x720

Graphics Decoder

Hardware decoding

Decoding Capacity

H.265/H.264:

2560x1920 @ 30 fps (1-CH)

1920x1080 @ 120 fps (4-CH)

1280x720 @ 240 fps (8-CH)

1280x720 @ 480 fps (16-CH)

H.265/H.264:

2560x1920 @ 30 fps (1-CH)

1920x1080 @ 120 fps (4-CH)

1280x720 @ 240 fps (8-CH)

1280x720 @ 480 fps (16-CH)

720x480 @ 960 fps (32-CH)

Camera Position

Change the viewcell position on the Live View screens

External Interface

USB Interface

Front: 2 (USB 2.0)

Back: 1 (USB 3.0)

Alarm In

Alarm Out

Audio

3.5 Phone Jack Audio Output x1

3.5 Phone Jack Audio Input (Reserved) x1

RS485

1 Port (Reserved)

Network

Network Interface

10/100/1000Mbps Ethernet (RJ-45) x 2

Protocols

IPv4, TCP/IP, HTTP, HTTPS, UPnP, RTSP/RTP/RTCP, SMTP, FTP, DHCP, NTP, DNS, DDNS, IP Filter

Power

Power Input

DC 56V 2.5A

Power Consumption

Max. 120 W

LED Indicator

Status, Record, HDD1, HDD2, HDD3, HDD4, Net1, Net2

Mechanic

Form Factor

Desktop

Operation Buttons

Power (Front) / Reset (Back)

Dimensions

430 (W) x 400 (D) x 44.5 (H) mm

Weight

3.87 kg (without HDD)

Operating Temperature

0°C ~ 40°C (32°F ~ 104°F)

Humidity

0 ~ 95%

General

Safety Certifications

CE, LVD, FCC, VCCI, UL

Warranty

24 months

Client PC Requirements

Operating System

Microsoft Windows OS: XP/Vista/7/8/2008/2012

CPU

Intel Celeron or above

Memory

2 GB or above

Ethenet

10/100Mbps

Display Resolution

1024x768 pixels or above

Web Browser

Internet Explorer 10 (32 bit) or above

Software AP

Installation Wizard 2, ST7501, VAST

Mobile/Tablet App

EZConnect (iOS/Android), iViewer (iOS/Android)

Accessories

User's Manual, Quick Installation Guide (QIG), Installation Wizard 2

Others

Power Adapter, Power Cord, Quick Installation Guide, 32 x H.D.D. Screws, 8 x H.D.D. Brackets, 1 x USB Mouse, 4 x SATA Cables

Software Information

Record

Maximum Channel

Record Throughput (MB)

192 Mbps

Network Throughput (MB)

96 Mbps

Audio Format

G.711, G.726

Video Format

MJPEG, H.264, H.265

Video Resolution

VGA, 1MP, 2MP, 3MP, 5MP & 12MP Camera

Recording Time (sec.)

Pre-Record: 5 (Max. 10)

Post-Record: 20 (Max. 300)

Recording Stream

Single

Recording Mode

Continuous, Schedule, Manual, Event, Activity Adaptive Streaming

Recording Setting

Recycle (unit: Day)

Recording Path

Local Path

Record Video Format

3GP

LiveView (Local Display)

Stream Application

Auto Adaptive Stream

LiveView Display

16 Channels

Multi Layout display:

1x1, 1x3 (Corridor View), 2x2, 3x3, 4x4, 1+5, 1+3, 1+12, 1+1+3 (1P),

1+3+3 (1P)

32 Channels

Multi Layout display:

1x1, 1x3 (Corridor View), 2x2, 3x3, 4x4, 1+5, 1+3, 1+12, 1+1+3 (1P),

1+3+3 (1P), 1+31

Model

ND9441

16-CH H.265 Embedded NVR

ND9541

32-CH H.265 Embedded NVR

Technical Specifications

Model

ND9441P

16-CH Embedded Plug & Play NVR

ND9541P

32-CH Embedded Plug & Play NVR

Hardware Information

System

Embedded Linux

CPU

ARM Processor

Flash

256 MB

RAM

2 GB

4 GB

Watchdog

Ha Software

Power Restoration

System Restart Automatically after Power Recovery

Storage

HDD Devices

Internal x4

HDD Max. Capacity

8 TB x4

Disk Management

Create, Format and Remove Disk

HDD S.M.A.R.T

RAID 0, 1, 5

Video & Audio

Video Output

HDMI x1, VGA x1

Resolution

1920x1080, 1280x720

Graphics Decoder

Hardware decoding

Decoding Capacity

H.265/H.264:

2560x1920 @ 30 fps (1-CH)

1920x1080 @ 120 fps (4-CH)

1280x720 @ 240 fps (8-CH)

1280x720 @ 480 fps (16-CH)

H.265/H.264:

2560x1920 @ 30 fps (1-CH)

1920x1080 @ 120 fps (4-CH)

1280x720 @ 240 fps (8-CH)

1280x720 @ 480 fps (16-CH)

720x480 @ 960 fps (32-CH)

Camera Position

Change the viewcell position on the Live View screens

External Interface

USB Interface

Front: 2 (USB 2.0)

Back: 1 (USB 3.0)

Alarm In

Alarm Out

Audio

3.5 Phone Jack Audio Output x1

3.5 Phone Jack Audio Input (Reserved) x1

External HDD

USB 3.0 Port x 1

RS485

1 Port (Reserved)

Network

Network Interface

10/100/1000Mbps Ethernet (RJ-45) x 2

PoE

16x 802.3at/af Compliant PoE Ports (Total Max. 160W)

Protocols

IPv4, TCP/IP, HTTP, HTTPS, UPnP, RTSP/RTP/RTCP, SMTP, FTP, DHCP, NTP, DNS, DDNS, IP Filter

Power

Power Input

100-240V AC, 50/60Hz

Power Consumption

Max. 260 W

LED Indicator

Status, Record, HDD1, HDD2, HDD3, HDD4, Net1, Net2, CH1 ~ CH16

Mechanic

Form Factor

Desktop

Operation Buttons

Reset (Back)

Dimensions

430 (W) x 400 (D) x 44.5 (H) mm

Weight

4.5 kg (without HDD)

Operating Temperature

0°C ~ 40°C (32°F ~ 104°F)

Humidity

0 ~ 95%

General

Safety Certifications

CE, LVD, FCC, VCCI, C-Tick, UL

Warranty

24 months

Client PC Requirements

Operating System

Microsoft Windows OS: XP/Vista/7/8/2008/2012

CPU

Intel Celeron or above

Summary of Contents for ND9441

Page 1: ...er s Manual 1 Rev 1 6 1 11 Rev 1 0 User s Manual ND9541 ND9441 Network Video Recorder H 265 32 16 CH 16 port PoE 4 HDDs ONVIF PoE Management Fisheye Dewarp HDMI VGA Monitor Display RAID VIVOCloud POS Integration ND9541P ND9441P Rev 1 8 ...

Page 2: ...ding Clips Panel 50 2 2 4 DI DO 51 2 2 5 Others 51 2 2 6 Right click Commands 52 Chapter Three Configuation Using the Local Console 54 The Main Control Portal 54 3 1 Layout 54 3 2 DI DO 54 3 3 Search recording clips 55 3 3 1 Time Search 55 3 3 2 Alarm Search 59 3 3 3 POS Search 63 3 3 4 Smart Search II 66 3 3 5 Smart VCA event search 69 3 3 6 Storyboard 77 3 4 Export recordings 81 3 5 Settings 83 ...

Page 3: ...Settings Network 147 Settings Network IP 148 Settings DDNS 149 Settings Service 150 3 6 POS 154 3 7 Trend Micro IoT Security Service 156 3 8 Information 158 Section Two Management over a Web Console 159 Chapter Four Login and Getting Started 160 4 1 Login 160 4 2 Graphical Layout and Screen Elements Liveview 164 4 2 1 Camera List Panel 165 4 2 2 Layout 167 4 2 3 Layout contents 168 4 2 4 Logo Menu...

Page 4: ...r PoE connection use only UL listed I T E with PoE output NOTE Use the NVR only with a DC power supply that is UL listed and limited power source LPS certified The power supply should bear the UL listed and LPS marks The power supply should also meet any safety and compliance requirements for the country of use 1 La NVR ne doit être raccordée qu à des réseaux PoE sans routage vers des installation...

Page 5: ...r session See next page for details 4 Added the login logout options See page 137 Rev 1 4 for firmware rev 3 0 and above Supports Smart Search II for VCA Video Contents Analysis Smart Motion detection The occurrences of Smart Motion alerts can be quickly searched and retrieved from stored videos See page 66 for details Supports 3D counting analysis and scheduled reports Supports event monitoring e...

Page 6: ...ht White balance 3D noise reduction Exposure Focus Privacy mask Lens configuration Supports PoE management in the web console ND94 9541P only and Trend Micro event search Rev 1 7 for firmware rev 3 2 and above Modified the description for the PoE power management functionality See page 128 Supports Customer support for debug log and remote access See page 134 for information Rev 1 8 for firmware r...

Page 7: ...he equipment is not compromised C Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading D Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Approp...

Page 8: ...the VIVOCloud Retail app Please refer to the VIVOCloud Retail app User Guide for details IMPORTANT The following are the limitations for web access using the non IE browsers 1 Playback fast forward back forward next frame buttons are not available 2 Snapshot and Auto screen ratio not available on Safari 3 Web browsers supported Chrome v68 0 3440 and later official version Firefox v61 02 and later ...

Page 9: ...ete according to the Package Contents listed below Take note of the warnings in the Quick Installation Guide before the Network Camera is installed then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended The Network Camera is a network device and its use should be ...

Page 10: ...vent of a hard drive failure For high quality and detailed images the ND9441P ND9541P supports a maximum network camera resolution of 12 Megapixels To intelligently manage bandwidth while maintaining this high quality the Auto Adaptive Stream function will adjust the display resolution automati cally for each different layout type Furthermore the NVR supports VIVOTEK s fisheye network camera Fishe...

Page 11: ...m The documentation contains important safety instructions about permitted uses The rated AC input is 100 240V 6 3A 60 50Hz the max consumption 295W ND9441 ND9541 DC input 56V 2 32A max power consumption 76W If a fault occurs disconnect the power cord from the power supply Do not install the system close to heaters or other heat sources Avoid locations with direct sunlight All ventilation openings...

Page 12: ...ssis Dimensions 430 400 44 5 7 140 92 1 92 1 IMPORTANT 1 Installation and maintenance service should only be performed by qualified technicians 2 At all times maintenance of the inside of the chassis should be carried out after all power is disconnected ...

Page 13: ...ity LED 3 Network uplink status activity LED 4 HDD activity LED 1 4 5 USB 2 0 ports for mouse keyboard or joystick 6 1 16 PoE port status activity LED 1 PoE ports 1 to 16 7 Audio IN 2 Net 1 RJ45 port GbE uplink 8 VGA 3 Net 2 RJ45 port GbE uplink 9 DI DO terminal block 4 HDMI 10 Reset button 5 USB 3 0 port 11 Power socket 100 240 Vac w a power button 6 Audio OUT 1 ...

Page 14: ... most of the off the shelf SATA hard drives Hardware Installation 2 To ensure normal operation maintain ambient airflow Do not block the airflow around chassis such as placing the system in a closed cabinet 1 Use a screwdriver to loosen the retention screw on the sides of the chassis Slide the top cover back and then remove the top cover NOTE You can also use the Reset button to restore system def...

Page 15: ...lity User s Manual 15 2 Secure the HDD brackets to the hard drives 2 Label side 3 Note the locations of hard drives and the connectors on the main board 3 1 2 3 4 1 3 4 2 1 2 3 4 HDD connectors HDD positions SATA Power SATA Data ...

Page 16: ...VIVOTEK Built with Reliability 16 User s Manual SATA Data SATA Power 4 Connect SATA data and power cables to the hard drives 4 SATA Power 1 2 3 4 ...

Page 17: ...n done install the top cover 5 Secure the hard disks to the mounting positions in the chassis with its label side facing up and the connectors facing the inside of the chassis The sample drawing below shows the position of drive 2 6 1 2 3 4 1 2 3 4 1 3 4 2 ...

Page 18: ...age and detach the inner rails from the rail assembly Detach the inner rail by pressing on the release tab Inner rail Release tab If you have either a round holed or square holed rack install cage nuts or clip nuts to the desired positions on the rack posts The instructions below are based on the installation to a 4 post equipment rack The slide rails apply to rack cabinet of a depth of 700 to 900...

Page 19: ...ing the M4 screws M4 x6 Locking Clip to the rear 4 Secure the L shape brackets to the front and rear ends of outer rails using the black round head screws and washers Do not completely tighten the screws yet Adjust the length of slide rails by extending and matching the rails between rack posts M4 screws ...

Page 20: ...VIVOTEK Built with Reliability 20 User s Manual The side w a locking clip to the front Adjust the length of rails to match the rack posts 5 Secure the slide rails to rack posts using the 10 screws ...

Page 21: ...assis using both hands on the sides of the chassis Align the tips of inner rails on the chassis with the open portion of the slide rail assemblies Push the system into the assemblies until the system stops 6 Pull the middle rails out of the slide rail assemblies ...

Page 22: ...Built with Reliability 22 User s Manual Release tab 8 The inner rails and the rail assemblies should be locked on the way into the rack cabinet Press the release tabs on the sides to slide the chassis into rack ...

Page 23: ...witch or PoE switches 3 Connect USB devices such as mouse keyboard USB optical drive or USB thumb drive for matted in FAT format joystick or UPS 4 Connect external devices such as sensors relays or alarms to the terminal block 5 Connect the power adaptor to the power mains and the system 3 Camera 01 Camera 02 Camera 03 Camera 04 Camera 06 Camera 05 Camera 07 Camera 08 Camera 09 AC100 240V 50 60Hz ...

Page 24: ...er 16 cameras in a local network via a PoE switch or mid span Note that you should not connect NET1 and NET2 into the same subnet By default the NET1 interface should be connected to a network consisting of multiple subnets Configure the de fault gateway configuration on NET1 If DHCP is available gateway configuration will not be necessary In a single subnet network managed by a gateway you can co...

Page 25: ...able VGA is also supported 2 Connect CAT5e or better quality Ethernet cable to the GbE Ethernet ports IP cameras are connected via an Ethernet switch or PoE switches 3 Connect USB devices such as mouse keyboard USB optical drive or USB thumb drive for matted in FAT format joystick or UPS 4 Connect external devices such as sensors relays or alarms to the terminal block 5 Connect the power adaptor t...

Page 26: ...the NVR s internal disk drives 2 4 The storage configuration on the external storage is separately configured e g RAID configuration The RAID volume on the external storage appears to the NVR as a single large disk drive and you should create a volume from it from the Storage configuration page 2 5 If the disk drives in the external storage are not configured into the NVR s storage volumes you can...

Page 27: ...ly trigger a DO on the occurrence of system events See Alarm settings on page 111 The pins are listed and described from left to right as shown in the drawing above Pin Description NOTE DI no 1 8 Open short to GND G Pins 1 4 share a common ground Pins 5 8 share a common ground NO Normally open Use the DO trigger buttons on the live view window to trigger the digital output COM Common pin RS485 RS4...

Page 28: ... a PoE port of the AW FED series PoE switch make sure you turn off the PoE output on that specific port using the onboard DIP switch Otherwise the high power output can damage the LAN port on NVR WARNING ON 1 2 3 4 5 6 7 8 PoE cameras NVR AW FED PoE switch PoE ON OFF switch ...

Page 29: ... A monitor is connected via an HDMI or VGA cable 2 A mouse and or a keyboard are connected to the system 3 It is presumed that the system has not been configured yet Except in the initial setup changing system time can produce disruptions to the existing recordings Turning the current system time back to a time when video recording was taking place can generate duplicate files And those files may ...

Page 30: ...oding capability H 265 H 264 3840x2160 120 fps 4 CH 1920x1080 480 fps 16 CH 1280x720 960fps 32 CH When cameras are recruited into the configuration their stream 1 is used as the recording stream The resolution and fps frame rate per second of stream 1 may vary depending on the specifications of different cameras 2 If there are more than 16 or 32 cameras in your local network you will need to manua...

Page 31: ... IPv6 address to recruit a camera Note that currently you can not search a camera with an IPv6 address in the device search panel NOTE Note the following when using IPv6 addresses 1 Abbreviation is supported e g for 0000 0000 2 If illegal characters are entered conflict warning messages will display ...

Page 32: ...lity simplifies and facilitates network configuration for access across the Internet The prerequisites for using the VIVOCloud are as follows 1 Download and install the VIVOCloud utility to your cell phone 2 Both the NVR and your cell phone have access to the Internet With this utility you do not need to configure IP port forwarding on router or set up a DDNS address for the NVR You do not even ne...

Page 33: ...l be generated 5 3 Open the QR code utility from your cell phone If you already registered an account tap LOG IN If not tap SIGN UP to register an account from a VIVOTEK server User 5 4 You can be defaulted to the Live view page Tap the Add button below to add devices ...

Page 34: ...34 User s Manual 5 5 Tap the ADD DEVICES MANUALLY button 5 6 You can then point your cell phone lens at the NVR screen Step 5 3 and use the SCAN QR CODES function to establish the connection You may also manually enter the device ID ...

Page 35: ...e 5 8 The NVR and the cameras under it will be ready for access 6 Click the Done button 7 Read the Trend Micro IoT Security Service licencse statement Click the Accept button when done The LiveClient screen will display and by default the recording from the selected cameras will immediately take place ...

Page 36: ...D activity LED 1 Constant Green H D D is connected and ready 2 Constant Red SMART related disk errors or a configured H D D is missing 3 Blinking Red every 1 second H D D configuration errors 4 OFF H D D is disconnected or removed 4 5 NET activity LED 1 Flashing Orange Indicating on going traffic over the LAN connection 2 Solid Orange Ethernet is connected 3 OFF Ethernet is disconnected 6 PoE port...

Page 37: ... safe Damage to data might occur due to file system corruption operating system malfunction virus infection HDD component failures and so on Therefore it is highly recommended to regularly back up your data and VIVOTEK disclaims responsibilities of data loss or recovery 2 Always power off the system using the power button on the back of chassis They system is powered off when you observe that all ...

Page 38: ... Reliability 38 User s Manual Section One Management over a Local Console Chapter Two Introduction to the Local Console Interface Camera 01 Camera 02 Camera 03 Camera 04 Camera 06 Camera 05 Camera 07 Camera 08 Camera 09 ...

Page 39: ... recording clip Digital zoom PTZ DI DO Snapshot Manual recording Deselect camera Config portal Camera portal Information Audio Export recordings VIVOCloud service Virtual keypad POS Time Search panel POS search Storyboard Alarm search Smart search II Smart VCA search Storage Scheduled backup POS TrendMicro IoT Security service When a view cell is selected Due to the limitation of system resources ...

Page 40: ...amera Portal will appear The system automatically detects the characteristics of an individual camera when you select a view cell This portal appears with a camera that supports mechanical PTZ This portal appears with a camera that does not support mechanical PTZ You can also hide these portal toolbar Right click on the LiveView screen to display the option Here are some operation steps using the ...

Page 41: ...be prompted for User name and Password enter admin and admin the default user name and password and then click Login PTZ presets If your PTZ cameras have preset locations click on the button to unfold the preset menu Click on any of the preset locations to move to the area of your interest Pan Tilt controller Pull the inner circle to the direction you prefer Release the mouse button to stop moving...

Page 42: ...what has just happened 3 2 Another way to access past videos is to open the Search recording clips window Move your mouse cursor to display the Configuration Portal without selecting any view cell Click on the Search recording clips button Please refer to page 55 for more information about the search functions You will be prompted for User name and Password enter admin and admin the default user n...

Page 43: ...m message will prompt on the screen Click on the Alarm icon for an instant review of the event occurrences 10 32 56 2015 09 22 1x If the alarm is configured with video recording as the responding action you can click on the alarm entry The Playback window will appear allowing an instant playback of the alarm related footage You will enter the Search alarm results page even if the alarm does not tr...

Page 44: ...ilable The default live view receives a camera s stream 1 If a camera s stream 1 is configured using MPEG 4 as the video codec the following message will prompt You can go to the Settings Camera Media Video window to configure the video codec of stream 1 into H 264 or H 265 ...

Page 45: ...tem comes with idle modes Below are the applicable conditions 1 Live view if no management activities occur for 5 seconds the tool bars disappear from screen When in the idle mode mouse cursor and tool bars will disappear Moving the mouse cursor will re activate the screen 2 Settings page If left unattended for 10 minutes system will automatically log out The system will prompt for user credential...

Page 46: ...ve to 2 Focus Click on the Focus near and Focus far buttons to adjust camera focus 3 Home Click to move the camera lens towards the default home position 4 Zoom Use the Zoom in and Zoom out buttons to adjust the camera s zoom ratio 5 Presets If you configured preset positions a list of preset positions will appear 6 Patrol If you configured preset positions into a patrolling tour click on this but...

Page 47: ...Presets If you configured preset positions a list of preset positions will appear 5 Speed Adjusts the speed when moving across the field of view 6 Patrol If you configured preset positions into a patrolling tour click on this button and the camera will proceed with patrolling through the preset points Below is the PTZ panel that appears with ordinary PTZ cameras This portal appears with a fisheye ...

Page 48: ...s move is supported joystick Y axis movement 3 Zoom Continuous move is supported To zoom in move joystick Z axis clockwise or use button 2 To zoom out move joystick Z axis counter clockwise or use button 3 4 Home joystick button 1 5 Auto Pan joystick button 5 6 Patrol joystick button 7 Preset positions must be pre configured for the camera 7 Stop Stops auto pan or patrol Joystick button 6 ...

Page 49: ...te video frame as an area of your interest Using a click and drag on the ROI window you can instantly move to other areas within the video frame Use the zoom ratio pull bar at the bottom to change the zoom ratio You may also move the ROI around by click and drags Global view Zoom In Zoom Out 160 ROI Shrink Expand Note that not every camera supports the PiP function Please refer to page 176 for the...

Page 50: ... mins 10 mins and 60 mins for an immediate playback For security reasons using this function requires users to enter his her credentials 10 32 56 2015 09 22 1x 2016 05 16 03 Camera 03 17 15 41 1x 2016 05 16 01 Camera 01 17 15 41 1x The Playback window will prompt and a playback begins from the point in time you selected e g 30 seconds ago This function allows you to quickly review what has just ha...

Page 51: ...isable the DO Otherwise the DO signal will be continuously triggered As the result if the DO is configured as an alarm trigger many alarm messages will be generated WARNING 2 2 5 Others 1 Snapshot is used to take a snapshot from the camera currently selected Note that this function only saves the snapshot in JPEG to a USB thumb drive The USB thumb drive has to be one that is formatted in FAT forma...

Page 52: ...layout the system automatically polls the camera for a smaller resolution stream The Auto adaptive stream feature can be disabled if you prefer consistent display resolution 3 Fit screen with ratio The NVR server automatically optimizes the display of camera view cells However you can still select this option to display the camera s original aspect ratio for example the original video feed can be ...

Page 53: ...d the alarm panel For the 3D counting cameras right click on its view cell to display the counting rule option You can enable the display of counting lines and the bounding boxes for detected objects The counting results are acquired through the VIVOCloud utility Note that the NVR supports the connection of up to 4 counting cameras The VCA rule displays only on the 2x2 layout ...

Page 54: ...ayout the rotation button will appear Click the rotation button below to let the system swap the display of different cameras by every 10 seconds The rotation speed is configurable via Settings System Display Move your mouse cursor across the screen to display the portal 3 2 DI DO Click on the DI DO button to display the full list of all DI and DO signals whether they are connected or not from all...

Page 55: ...ed in green indicates today and the green indicator does not necessarily mean that there are recorded videos today 3 3 1 Time Search Use the layout button to adjust view cell arangement on screen You can retrieve the recorded videos from a max of 4 cameras at the same time Once you select to playback multiple cameras the playback window will automatically turn into the 2x2 layout Up to 4 cameras r...

Page 56: ...ay backwards Play This button is available after you paused a playback Pause Each click on it speeds down by 1 2 The slowest speed is 1 16 Each click on it speeds up by 2x The fastest speed is 16 times The current playback status is indicated on the screen PiP Picture in Picture This applies when a camera is not displaying the full of its field of view You can use the PiP function to move to unrev...

Page 57: ...will be available on screen You can click to select the 1O 1P Panoramic 1R Regional or 1O3R 1 Original and 3 Regional or 1O8R modes If 1P 1R 1O3R or 1O8R mode is selected you can exert the mouse control on screen such as swiping the view or hold down the mouse button and swipe the field of view Please refer to the User Manuals that came with fisheye cameras or page 176 for description of fisheye d...

Page 58: ...anually enter the From time and the To time 4 Click on the From time tab using a single click 5 Repeat steps 3 and 4 to configure the To time 6 Click on the Export button The export process is indicated on the right Depending on the length of footage to be exported this process can take minutes When completed a message will display on screen The default for export is 5 minutes before and 5 minutes...

Page 59: ...e search criteria by selecting the devices to be involved in the Alarm search 1 Camera list 2 The From and To time 3 Pre configured alarms such as those associated with camera DI motion detection or VCA analytics triggers etc 4 Trigger DI DO tampering detection disk failure cyber security events and VCA video analytics events Use the combinations of these parameters to sort through the alarms ...

Page 60: ...VOTEK Built with Reliability 60 User s Manual You can then specify the start time and end time to configure a span of time to be searched You can also determine what alarms will be included in the search ...

Page 61: ...s of post alarm footage When the Search window is left unattended for 10 minutes the NVR will return to the live view display To enter the Search window you will have to enter the user credentials again NOTE Up to 200 search result entries will appear If more than 200 entries have been found click on the New results button on the last entry page If two cameras participate in the recording of an al...

Page 62: ...the continuous playback button to let the system automatically play all alarm clips The continuous play starts from the first alarm or from the alarm you currently clicked and selected Click on the button again to stop the continuous play For information about POS integration please refer to page 154 POS configuration NOTE ...

Page 63: ...re multiple via the Settings POS configuration 2 If you know the approximate time of occurrence bill void content adjusted shortage of products and other frauds use the calendar to select a time span 3 Select a search confition such as item name subtotal or the transaction number You can use the or signs to specify the amount you are searching for For example key in 100 for amounts larger than 100...

Page 64: ...nsaction data 6 You can click on any of the search results to display the transaction data or playback the associated video 7 You can export the related video if the need should arise Make sure you select the Include POS transaction data checkbox when exporting the video ...

Page 65: ...ted you should contact VIVOTEK s technical support for a custom made StandalonePlayer Copy the standalone player to the same folder of your exported video Use it to playback the exported video 9 The transaction details will display along with the exported video ...

Page 66: ...the camera The search can be more rapidly completed 2 People detection The search can be conducted for human activities only Activities matching the silhouettes of human will be considered as effective results 3 Polygon search Users can create a polygon on the areas of their interest to begin a search Note that the Smart Motion detection configuration takes place on a web console to individual cam...

Page 67: ...many cameras involved and the span of recordings in search the search should be completed in a few minutes The search results will display as thumbnail images To view each short video clip click on the thumbnail You can also select to display the results in a list view There are two Smart search modes Smart search II and Smart search I The Smart search II applies to the recordings of the cameras t...

Page 68: ...he timeline to export a video clip By default the export length varies depending on the appearance of moving objects Instead of the thumbnail view you can also change the display of search results using the list view Note that when exporting video clips each clip is selected using a small checkbox on the upper left corner of the thumbnail ...

Page 69: ...cordings The NVR automatically detects cameras that come with the video analytics functionality Note that the video analytics configuration should be separately configured on individual cameras such as drawing the detection zone and detection line for Line crossing detection You may also refer to the following documentation for more information about video analytics 1 Smart Motion Detection User G...

Page 70: ...ess Line Crossing Detection The Line Crossing detection detects one or multiple persons crossing a virtual trip wire The traffic direction can be assigned on screen for persons passing the line in one specific direction or in both directions Out In Detection line The applicable scenarios of this feature can be Detects someone who enters a drive way entrance or exit through the virtual line Detects...

Page 71: ...k ins Detects when a person is loitering in an area that is normally not an access for visitors Missing Object Detection The Missing Object detection can be used to detect the removal of a predefined asset from a surveillance scene The applicable scenarios of this feature can be In a campus setting the Missing Object feature can be used to monitor high risk areas for theft such as the administrati...

Page 72: ... a more efficient manner Instead of searching through hours of recordings face detection can facilitate the process of forensic search in recorded videos Objects irrelevant to facial features will be filtered out Unattended Object Detection The Unattended Object detection can be used to detect objects intentionally or unintentionally left in scene The applicable scenarios of this feature can be De...

Page 73: ... region exceeds a preset number e g 10 in a waiting line For example at an airport when too many passengers are waiting in line new checkpoints can be opened and they can be directed to other checkpoints To monitor a special area where at most one person is allowed inside For example one person is normally allowed in the area in front of an ATM machine or a strictly guarded entrance Tailgating can...

Page 74: ...lect the cameras that generate VCA events Select at least one camera 2 Configure the time span within which the events occurred Use the pull down menu to change the From and To times 3 Select the Event types namely the pre configured VCA analytics rules Note that the event rules should have been properly configured on the individual cameras 4 Click the Search button to begin the search Depending o...

Page 75: ...screen You can use the Esc button to leave the full screen Click to select another thumbnail or use the or buttons to view the previous or successive clips The default for the event recording setting is 5 seconds for pre event and 20 seconds for the post event recording You may change the parameters if the need should arise You may then select clips of your interest and click the Select clips to e...

Page 76: ...r search results If using the Sort by event type option events of different types will be displayed in a sussessive order When exporting video clips mouse over and select the small checkboxes on the thumbnails Single click to select video clips When the selection is done click the Export button to proceed ...

Page 77: ...mpse of past recordings over a timeline It looks and operates like doing the film editing after a film was shot To enter the Storyboard window click on the Storyboard shortcut on the upper left of screen Below are the screen elements of the Storyboard window To search for a particular video footage select the target cameras and the time of recording On the Storyboard the timelines of up to two cam...

Page 78: ...n and then moving in to a 4 hour 1 hour 10 minutes and 2 minutes span When the screen displays a 24 hour span each snapshot represents a 3 hour time span Each click on a snapshot brings you deeper into the timeline 24 hour 4 hour 1 hour 10 mins 2 mins Time span 1 hour 22 00 00 22 07 30 22 22 30 22 30 00 22 37 30 Below is a sample screen showing the screen of a one hour time span Each snapshot repr...

Page 79: ...e time span of your current position For example if you are in a 4 hour time span the Back to previous state button will bring you back to the 24 hour time span Back to previous state Previous hours mins Next hours mins The smallest time span is 2 minutes And on the screen of 2 mins span each snapshot represents a 15 seconds video footage You can then click on the Play button to playback the recor...

Page 80: ...mera 2016 03 14 14 05 09 1x The playback window will appear Please refer to page 56 for the operation details To return to the Live View window click on the Back to Search recording clips button and the Back to Liveview button on the upper left of the screen ...

Page 81: ...e or multiple cameras select a period of time in which the recording took place and then click export The max length of recording export is 24 hours To export recordings 1 Attach a USB thumb drive formatted in FAT format to the NVR s USB port 2 Select one or multiple cameras from the list 2 3 4 5 3 Select the start time of the period of recording time 4 Select the end time of the period of recodin...

Page 82: ...s Manual 6 The Export progress will be shown 7 When the Export process is done select to resume another export or go back to the live view Note that the Export process can take a long time if the time span of the selected video is very long ...

Page 83: ...rview page displaying the camera connection and storage statuses An empty position will be left in blank and a disconnected camera will be indicated as The storage volume usage is displayed as the used and unused spaces On a web console the Stop Buzzer Reboot and Power down buttons are available on the overview There are critical conditions that can sound the system buzzer such as a disk failure 3...

Page 84: ...ement page you can configure the following 1 Recruit or disband cameras 2 Create a camera name 3 Binding Designate how a camera is recognized The default is MAC binding The NVR recognizes a camera by its MAC address regardless of IP changes If set to IP binding static IP setting is preferred If IP changes occur the NVR may not be able to access the cameras 4 Protocol You can select ONVIF to recrui...

Page 85: ...ameras do not support Motion detection configuration 6 RTSP cameras can not be selected as an alarm trigger For legacy cameras the NVR supports RTSP connections since firmware release revision 2 6 x To manually add a legacy camera 1 Select an empty camera entry 2 Click the Add button 3 Select RTSP as the protocol 4 The original rtsp address is rtsp ip address rtsp port access name for stream 1 to ...

Page 86: ...VIVOTEK Built with Reliability 86 User s Manual In Media Stream managemeent page the related Video Audio and stream configuration for RTSP cameras can not be edited The RSTP cameras will be tagged ...

Page 87: ...k the Add button the camera will be placed at an unoccupied position You may also expand the menu on the side of the Add button to select a position number 3 When a camera is added it should appear on the graphical placement below 4 Click the Apply button after you added cameras 5 You may click the page back button to return to the previous window ...

Page 88: ...A list of cameras will appear 2 The Remove button will turn yellow Mouse over to the camera you want to remove and its entry will display the Remove message 3 Click on the Remove message The camera should then disappear from the camera list The recording from that camera will also be discontinued ...

Page 89: ...n manually configure static IPs for a single or all cameras Using static IPs is recommended Although the NVR can remember the MAC addresses of cameras if IPs are changed under the DHCP configuration your NVR may still fail to connect the cameras Please consult your network administrator for details about network settings It is usually not necessary to change port numbers for the HTTP and RTSP port...

Page 90: ...sition Note that you cannot swap the positions of two cameras by dragging a camera onto a position already populated by the other Also the camera index number on the management list is not affected by the change of positions Click the Apply button for the configuration change to take effect The position screen displays the current layout on the Liveview screen ...

Page 91: ...ction 3 The default recording stream is Stream 1 and the system automatically adjusts the frame rate resolution etc for optimum performance However you can still change the streaming characteristics Note that you can not assign the recording task to other video stream 4 Watermark password Configure a password in a length of 16 to 64 characters You can use it to verify the authenticity of exported ...

Page 92: ... still change the streaming characteristics Note that you can not assign the recording task to other video stream 4 Enable the Activity Adaptive Streaming feature This feature records the I frames only when there are no activities detected When activities or alarm are triggered the camera raises the recording stream to the full frame rate This feature can save tremendous ammount of bandwidth 5 Ena...

Page 93: ...select the the Clear checkbox and move the cursor across the time table The minimum unit on the table is half an hour 3 You may also use the scheduler tool on the right to facilitate the process You can select a condition checkbox and then select the All day Work hour Off duty Working day Weekend options to apply a time selection 4 Repeat the process on individual cameras or select the Apply to al...

Page 94: ...layout it may not be necessary to stream the video in its full resolution In a full view the system displays a video in its full resolution Due to the size of view cells on your monitor when in a multi cell layout the system automatically polls the camera for a smaller resolution stream The Auto adaptive stream feature can be disabled if you prefer consistent display resolution Customized The Cust...

Page 95: ...on streams from the available options For example for the 12MP FE9391 EV you can select 2816x2816 20fps as the high resolution stream and 256x256 15fps as the low resolution stream The NVR adaptively selects to display a video stream of a different resolution when it is displaying on a smaller view cell or a full screen By default the Recording stream is Stream 1 which is recorded to the H D D ...

Page 96: ...s window Recommended setting Configuration Default High resolution full frame rate High Quality Guaranteed video quality set as Good full frame rate Economical Medium to low resolution frame rate at 5fps High quality w economical High resolution Good image quality frame rate at 5fps Customized Select the available option from each camera s pull down menu With each recommended configuration applied...

Page 97: ...e rate 4 Intra frame period How often an I frame will be inserted into the video stream 5 Smart Stream II Some newer camera models come with Smart Stream features Please refer to the next page for detailed information 6 Video quality You may either select Constant bit rate or Fixed Quality as the defining rules for video transmission Constant bit rate Places a packet size threshold on video frames...

Page 98: ...onds the bit rates required for streaming a video can be tremendously reduced When streaming a video of a static scene the Dynamic Intra frame feature can save up to 53 of bandwidth The amount of bandwidth thus saved is also determined by the activities in the field of view If activities occur in the scene firmware automatically shortens the I frame insertion intervals in order to maintain image q...

Page 99: ... one or more objects move in that area The remainder of the screen where there are no moving objects no pixel changes will still be transmitted in low quality format Manual The Manual mode allows you to configure 3 ROI windows Region of Interest with Foreground quality on the screen Areas not included in any ROI windows will be considered as the non interested areas The details in the ROI areas wi...

Page 100: ...objects In the Manual mode the non interested area is always transmitted using a low quality format regardless of the activities inside You should also select the Maximum bit rate from the pull down menu as the threshold to contain the bandwidth consumption for both the high and low quality video sections in a smart stream Quality priority Use the slide bar to tune the quality contrast between the...

Page 101: ... 101 Audio The Audio window allows you to configure all audio codec sampling rate and Microphone input gains Depending on design of the camera models some codecs may not be available Also there are cameras that come without embedded mircrophones ...

Page 102: ...efault is enabled If enabled the video name and time is displayed on the view cell 3 Power line frequency Depending on power line frequency of your country select a matching option NTSC 60Hz or PAL 50Hz to avoid image flickering due to unmatched electricity 4 Video orientation select these options if the image from camera needs to be vertically or horizontally flipped 5 Click Restore to poll for t...

Page 103: ...High TV line Gamma curve low light compensation etc The rest of the options depend on the lens and image sensor type of each individual camera Therefore the options here can vary For unique options coming with each individual camera please refer to their User Manuals for more information Click Restore to poll for the original settings or click the Apply button to finish the process For features co...

Page 104: ...ity 104 User s Manual Exposure Focus Privacy mask Lens For specific image settings refer to the camera s documentation for details Cameras coming with different lens or zoom modules will display different configuration parameters ...

Page 105: ...w 4 Pull the detection area level up to a preferred position An object must be larger than the detection area to trigger an alarm 5 Select a Sensitivity level using the slide bar 6 Click the Apply button for the configuration to take effect The sample screen shows a connection with a speed dome camera If you already configured Preset positions expand its menu and click on the presets to move to a ...

Page 106: ...field of view where you want to designate as a preset position 3 Click the add button and enter a name for the position Press Enter to proceed Repeat the configuration to create more positions 4 Click the Apply button for the configuration to take effect Note that the PTZ panel can vary with different PTZ cameras 3 5 8 Settings Camera PTZ settings 1 2 3 4 ...

Page 107: ...hange its position on the patrolling order 2 Click the up and down buttons to change the position on the order or click the remove button to disband a position from the order You can also change the interval to stay before moving from one position to the next position 3 You may then click on the Preview patrol button to see if it runs as expected 4 Click the Apply button for the configuration to t...

Page 108: ...10 80 122 146 57 120 8001 192 168 2 11 80 When properly configured you can access a camera behind the router using the HTTP request such as http 122 146 57 120 61001 If you change the port numbers on the Network configuration page please open the ports ac cordingly on your router For example you can open a management session to your router to configure access through the router to the camera withi...

Page 109: ...0 Settings Camera Update firmware Prepare the camera firmware files in a USB thumb drive Connect the thumb drive to the NVR s USB port Select a camera and click the upload button An upload panel will appear Select the firmware file Click the Upload button ...

Page 110: ...ng message will display for cameras that are waiting for the update to take place Different messages can appear with different update results 1 Update successfully 2 If interrupted 3 Failed to update Please check your device 4 If the same revision is discovered firmware displays Invalid firmware or upgraded the same version of firmware 1 Firmware revision number will be updated if successfully upd...

Page 111: ...ting events via Email with snapshots attached 3 Sound the onboard buzzer 4 Triggering video snapshot and text message by the occurrences of events to an FTP site 5 Triggering a camera s DO 6 Triggering a PTZ camera s for its lens to move to a preset position 7 Sending notification to the VAST CMS software 8 Sending a full screen live view on the connected monitor You can create up to 10 instances ...

Page 112: ...isk full FTP snapshots Camera sources below Camera DO Camera DI Pan tilt zoom Pan Tilt Zoom Camera DO System DO Send to CMS Motion detection PIR Send video to full screen Tampering detection VIVOCloud app notification Camera disconnected HTTP Brute force attack Cyber attack Quarantine event Line crossing detection Intrusion detection Loitering detection Face detection Missing object detection Unat...

Page 113: ... be a square To create an alarm 1 Click on the Add button You can manually enter a name for the current setting You can enter up to 16 numeric or alphabetic characters for the name including symbols such as 0 9 a z A Z _ You can also designate the interval between one alarm and the next triggered alarm to avoid the situation that the alarms can be too frequently triggered Click on the next button ...

Page 114: ...matically detected and displayed through individual checkboxes The Motion detection function if there are many detection windows configured on a camera is all triggered by one checkbox Note that the triggering sources will be listed even if the camera is currently not connected You may also select the Copy trigger from menu to borrow the setting you previously configured Click on the next button t...

Page 115: ...otage of the length defined by the pre post event setting to the NVR system 4 2 Email The Email action sends an Email to the administrator along with a snapshot of the event To configure Email notification enter valid Email addresses as the Sender and Recipient addresses an Email subject and the SMTP server address through which the Email will be delivered If you need to log in to SMTP server to d...

Page 116: ...as a duration of 1 second while a short tone 0 5 second A very short tone lasts only for 0 1 second Select how many times the buzzer tones will be repeated on the occurrence of an event If events of different importance are issued at the same time e g one major and one minor event system will ignore the minor event and sound the buzzer tone for the major event only The buzzer can be sounded either...

Page 117: ... You can enter a directory name you prefer on the FTP site The server port default is 21 a different number between 1025 and 65535 can also be assigned The snapshot thus delivered has a size of 320x240 pixels If authentication is not applied login will proceed using the anonymous account The file names of the snapshot jpeg files will look like this MAC _ DATE _ TIME _ CAMERA_INDEX jpg If similar f...

Page 118: ...A PTZ capable camera can move its lens to the preset position in case of a triggered alarm For example a triggered sensor may indicate an area of interest has been intruded and a camera s field of view should be moved to cover that area The precondition is that you properly set up preset positions on your PTZ cameras using a local or a web console ...

Page 119: ...d alarm can be used to toggle the NVR s digital output e g to sound an alarm siren 4 8 VIVOCloud app notification A triggered alarm can be used to toggle an event notification to the VIVOCloud utility You will then be able to receive event notifications from your cell phone ...

Page 120: ...y 120 User s Manual 4 9 Send to CMS An event message will display on your VAST CMS software in the event of GPS signal loss or G sensor force exceeds configured thresholds The triggered alarms can be found in the Alarm search panel ...

Page 121: ...Manual 121 You should also configure a corresponding alarm on the VAST server Enter the Alarm management window Select System Event and begin your configuration Select NVR and a triggering condition such as the GPS diconnect as your trigger ...

Page 122: ...from the pull down menu Configure the corresponding action and proceed with the rest of the configuration When an event is triggered such as GPS signal loss or exceptional G force is detected an event message will prompt on screen You can also search the past alarms to find an event ...

Page 123: ... can disable the alarm triggers during the office hours and choose to enable the triggers only during the off office hours 6 Click Finish to end the configuration 7 Repeat the process above to create more alarms according to the needs in your surveillance deployment 4 10 Send video to full screen The video feed from a related camera will be displayed on the occurrence of a triggered condition ...

Page 124: ...the connection to a Mail server Via the Mail server the system can deliver Emails containing system alarm messages to multiple receivers A reachable Mail server and Email accounts must be provided before you can apply the settings The configuration options are identical to those found in the Email configuration in Settings Alarm window ...

Page 125: ...daylight saving configuration A system reboot is required You can also manually update the daylight saving profile in the GZ format using the Import file button below 4 Click the Apply button for the configuration to take effect Note that if NTP time server configuration Auto is preferred the system will automatically configure all cameras to be listening to the system and therefore to the same ti...

Page 126: ...can be integrated into your NVR configuration The information in the device pack is related to some tunable parameters Note that the backup action does not involve the following 1 Recorded videos and database 2 Alarm records bookmarks and bookmarked footages Select a location for your backup file then click Save to complete the process If you back up to a USB thumb drive that thumb drive must be f...

Page 127: ...iew cells on the Liveview window For example if you have 8 cameras in 2 2x2 layouts the rotation can let you see the live views of all cameras by every few seconds If you have a 4K monitor select the display resolution to 3840 x 2160 To enable the rotate function click on the rotate button on the layout panel You can also enable or disable the Alarm notification ...

Page 128: ...tiple video channels e g a video server each video stream will occupy a video channel 4 PoE Plug and Play takes effect after the initial setup Any cameras connected thereafter will automatically join the NVR configuration If you manually delete a camera from list you should unplug and then re connect it to the PoE port before joining the network back to NVR 5 The above does not apply to ONVIF came...

Page 129: ...urned OFF Port power overload under camera name D PoE turned OFF Total power overload under camera name E PoE turned OFF Abnormal power supply voltage under camera name F PoE turned OFF Non standard powered device under camera name G PoE turned OFF Port error under camera name The UI text on PoE power consumption will turn red if the total power budget is exceeded A warning event message will be d...

Page 130: ...al 3 5 17 Settings System UPS On this page you can configure the system to gracefully shut down when UPS battery is lower than a certain level You may also let it shut down when the estimated sustainable time is reached We support APC Black 500 UPS ...

Page 131: ... 5 18 Settings System Log System logs are categorized as System Recording User Error and Trend Micro IoT Security Service To display system logs select a range of time and click on the Search button You can search for past logs in each category window ...

Page 132: ...VIVOTEK Built with Reliability 132 User s Manual ...

Page 133: ...eliability User s Manual 133 3 5 19 Settings System VIVOCloud service This window provides access to the VIVOCloud configuration Please refer to page 32 for how to configure system access using the VIVOCloud functionality ...

Page 134: ... to VIVOTEK s technical support for the support to remotely examine system configuration and errors Note that you should only allow remote access when you need the technical support to access and diagnose system errors There is a 60 seconds initial timeout when trying to connect to the cloud server The remote access will automatically be disabled after 14 days if it is not manually disabled after ...

Page 135: ...tem settings When users try to access the Settings window the login window prohibits regular users to log in There is simply no regular user s name on the login window 3 The administrator users can access all cameras recruited in the configuration while the regular users can be configured to have access to some or all cameras 4 The system blocks out the video feeds from users who are denied of the...

Page 136: ...group by unfolding its pull down menu Select either an Administrator or regular user as the user group 2 Enter the User name and password The max number of characters for a user name is 64 with alphabetic and numeric characters including 0 9 a z A Z _ The max number for password is also 64 ...

Page 137: ...uch as entering the Settings page Auto Logout should also be enabled when the NVR can be left unattended for an extended period of time Default is 10 minutes Camera views will be available for users according to their privilege settings as designated in the User account configuration Some camera views will be available for some users while others are not 2 Move authorized cameras to the beginning ...

Page 138: ...this page You can format an existing storage volume in situations such as when you need to re deploy the system elsewhere Disk Information Model family The brand name of the HDD manufacturer Device model The disk model name Serial number Serial number assigned to the disk drive Firmware version The version of firmware running on this disk drive Last check The bad block check or S M A R T test prev...

Page 139: ...o locate bad blocks This action may take several hours to complete Fast S M A R T test Tests the electronic and mechanical performance and disk read performance including those on disk buffer read head seek time and integrity of drive sectors The short test is performed on a small section of disk platters and takes about 2 minutes to complete S M A R T long test The long test is more thoroughly an...

Page 140: ...ncy RAID0 provides high performance by simultaneously reading or writing to disk drives but if a drive fails all data within is lost Select at least 2 disks to build a RAID0 volume 0 N A Disk 0 Disk 1 Disk 2 G 3 RAID1 A RAID1 volume provides high fault tolerance by writing the same data blocks simultaneously to duplicate disks Select at least 2 disks or 4 disks to build a RAID1 volume 1 N A Disk 0...

Page 141: ...k drive a volume refers to the logical configuration of disk drives which may include multiple disk drives If you remove a disk drive and insert it into a different drive bay the system will consider it as a new and different disk drive Some of the RAID levels provide data protection Below is the summary of RAID level features RAID level No of HDD No of HDD failure Allowed Capacity RAID0 2 0 HDD x...

Page 142: ...lt with Reliability 142 User s Manual To create a RAID volume 1 Click on the Create Volume button on top of the listed disk drives The Create Volume window will prompt 2 Select a RAID level from the pull down menu ...

Page 143: ...Manual 143 3 Click to select the members for the volume When done click Create to begin the process 4 Creating a RAID volume will erase all data on the member drives A message prompt will remind you of the situation Click Create to continue ...

Page 144: ...a short while When a volume is created video recording should also start immediately Settings Storage Scheduled backup You can configure to backup your video recordings to an FTP server The backup can be configured to take place at a configurable time and with a backup bandwidth limitation ...

Page 145: ...ection is successful an indicator will appear 7 Daily backup time Select a time to begin the daily backup from the number pad 8 Backup recording Recording cameras By default all cameras recordings will be backed up Deselect one or several cameras if you prefer to back up the recordings of only the specific cameras Recording time frame Select the time span within which the recordings occurred The r...

Page 146: ...parameters for access to an FTP server Site the fully qualified domain name of a network host or its IP address The max length is 253 characters Note that hyphen cannot be used at the beginning or the end of the address Port The port that the remote FTP server listens on The default ports which are the most commonly used are 21 for standard FTP and explicit FTPS 990 for implicit FTPS and 22 for SF...

Page 147: ...then to IP cameras 3 Do not connect IP cameras that come with virtual IPs cameras default 169 254 x x to NET1 Eth0 The DRM search will not be able to find cameras that come without a designated IP Also if a DHCP server is not present in a network NET1 is attached to you will not able to find the NVR using the IW2 utility 4 Please avoid attaching NET1 Eth0 and NET2 Eth1 to the same subnet NOTE 1 Ca...

Page 148: ...c IP address assigned by the DHCP server each time the system is connected to the LAN Manual setup Select this option to manually assign a static IP address to the Network Camera Enter the Static IP Subnet mask Default router and Primary DNS provided by your ISP Subnet mask This is used to determine if the destination is in the same subnet The default value is 255 255 255 0 Default router This is ...

Page 149: ...net access Click the Register button The terms of service agreement window is selected from a checkbox at the bottom Click to read the license agreement terms When completed a confirm message will prompt You will also receive a confirm Email You can now access your NVR system using the xxxx safe100 net domain name address Note that access from the Internet should be routed to the private IP assign...

Page 150: ... by default Instead of a web console you can also access the NVR and the subordinate cameras using the iViewer and VIVOTEK s VAST software The NVR can be managed as one of the sub stations in a hierarchical device structure Set up a password for access from the VAST server before you can join the NVR to a VAST configuration For access from the iViewer you log in using the same user name and passwo...

Page 151: ...er will be installed with the VAST server HMAC authentication and TLS encryption over an encrypted UDP connection are made effort lessly using the traversal methodology The sample installation screens are shown below VAST Camera 01 Camera 02 Camera 03 Camera 04 Camera 06 Camera 05 Camera 07 Camera 08 Camera 09 Internet HTTPS connection OpenVPN tunnel Port Forwarding Establish VPN tunnel Port Forwa...

Page 152: ...ers 0 9 a z A Z can not be the beginning or the ending character Note that on the side of the VAST server making connection via the OpenVPN the server client configuration should be properly configured On the mobile NVR a proper gateway setting should be made for VPN connection For the server configuration the configuration file is placed in C Program Files x86 VIVOTEK Inc VAST Server OpenVPN conf...

Page 153: ...ic IP or domain name must be configured on the VAST server for the access through the Internet The IP or domain name can contain alpha numeric characters 0 9 a z A Z Hyphen can not be the beginning or the ending character Note that the NVR and VAST server should have a similar time setting when exchanging certificate information Otherwise the mutual handshake authentication process may fail ...

Page 154: ...S should be able to list abnormal situations and notify the manager 5 Disputes between cashiers and customers can be resolved with video evidence To configure the association with a POS machine 1 Enter a name for the POS machine and the machine server s IP address The default port number 23 need not be changed 2 Select a related camera e g one that has its field of view covering the checkout area ...

Page 155: ...55 For example for an amount exceeding 2000 the number on screen is highlighted in a different color To allow remote access from a VAST server go to Settings Service Select the Allow access checkbox and provide a CMS password to allow remote access ...

Page 156: ...Trend Micro End User License Agreement 3 Select whether you manually update the virus database signatures or let system automatically update the database For installations at where no Internet connection is available download Trend Micro s signatures to a USB thumb drive insert the thumb drive to update The current Trend Micro security package will expire on year 2020 Please contact your sales rep...

Page 157: ...ent search You can search through the occurrences of security related events by specifying the source NVR or IP cameras or the event types Brute force attack Cyber attack or Quarantine events If the need shoud arise specify a span of time to search for security events ...

Page 158: ...VIVOTEK Built with Reliability 158 User s Manual 3 8 Information This window shows the revision number of the firmware running on this machine ...

Page 159: ...escribed in Section One of this manual 2 The other is accessed through the Ethernet connection Management via a web console will be described in Section Two of this manual LAN WAN Web console Note that when accessed over the network the total streaming throughput is 96Mbps Access via an IPv6 address is supported by firmware revision 3 1 Note that for some browsers you should use the and brackets t...

Page 160: ...re in the browser press F12 to check its status It is highly recommended that you should change the default password Please refer to Settings Security User account page to see how to prevent unauthorized access The system will prompt you if you entered an incorrect user name or password Remember me Your user name will be preserved in browser cookies for two days if you select the Remember me check...

Page 161: ...the selected language Login errors below are the login errors that might occur A Login failure can result from the incorrect user name and passwords The No permission error occurs when a user logs in using an authentication that has no access rights to the Settings page He will then be re directed to the Liveview page Remember me Select the checkbox to save your user name for use on the next login...

Page 162: ...view Playback or Settings window Liveview Search recording clips Settings 2016 05 16 03 Camera 03 17 15 41 1x The NVR system features a simple UI structure which consists of a Liveview window a Playback utility and a system Settings window Once logged in you can move from one window to another by selecting the hot link buttons on the upper right of the screen ...

Page 163: ...s on the browser your browser session may malfunction Instead if you double click on the discovered NVR on the IW2 utility a 32 bit IE browser will open 3 When you log in to the Liveview or Playback interface to stream a live or recorded video install the ActiveX plug ins If it does not prompt when you log in install plug ins when you try to playback a recorded video You may then need to re start ...

Page 164: ...ng with a screenshot 2 Layout Provides access to various layouts 3 Layout contents Provides functions to extend rotate and redo the layout System DI DOs are also shown in here 4 Logo Menu Provides access to the Playback and System Settings utilities as well as system time and logout function 5 View cell panel Displays video streams from one or multiple cameras Snapshot streaming bookmark and audio...

Page 165: ... of 8 cameras are displayed in this panel If a user logged in using a credential of a limited access he may only see cameras that he can access instead of all of the cameras To arrange a view cell layout users can click and drag a camera to a view cell Once connected a camera s video stream is displayed in the view cell Camera Thumbnail A mouse click on the camera name under the thumbnail brings f...

Page 166: ...tal input is triggered Connected and recording video to system storage Connected with live streaming Disconnected or trying to establish a connection Sorting criteria Use the sorting buttons to re arrange the order of the cameras on the list Cameras that match the condition will be brought to higher places on the list front of the order regardless of its original camera index Online the online cam...

Page 167: ...ific layout to be displayed when he she logs in The default layout for each user is stored in a browser s cookies Whenever changes are made to the current layout a message prompt will appear on the side of the layout panel reminding you to save your current setting 1x1 2x2 3x3 4x4 1P 3 1M 5 1M 12 1M 31 User layout 1 User layout 2 User layout 3 User layout 4 By default 5 typical layouts are provide...

Page 168: ...index number of the current page will be shown between the arrow buttons When your current layout is displayed in a full view move your cursor to the left center of the screen to return to the default Liveview screen The Return button will appear 4 2 4 Logo Menu A logout button system time panel and 3 hot link buttons to access the Liveview Search recording clips and System Settings utilities The ...

Page 169: ...ized view back into the focused mode Although the system automatically selects the video stream to display on the view cell you can still manually select a different video stream from the Stream tab below To deselect a view cell and return to the normal view click on the Restore button at the lower right of the window Adding Cameras to View Cells 1 Click and drag a camera from the camera list to a...

Page 170: ...oss multiple layout pages e g on the second page of the 1M 12 layout Placing a camera in the 17th to 18th view cells will bring out the following message A view cell attempting to connect to a network camera will look like this If the connection attempt takes a long time it may result from network problems or incorrect configuration with video streaming For example you may have configured the came...

Page 171: ...ll not be able to use the Manual Recording function on the Liveview A mouse hover over the status icon will produce the following messages 1 Connecting or Cannot connect Connecting to a camera or connection problem might have occurred 2 Live streaming Video is being streamed 3 Recording Currently recording the video stream Status icon Camera index Video time Video time The time configured on the N...

Page 172: ... from the view cell Mutes if there is audio input from the camera Unmutes Stream selector Restores the view cell s original position on the Liveview panel Maximize the size of current view cell Activates the PiP function Disables digital zoom PiP Volume controller Fisheye display modes if the view cell contains video from a fisheye camera the fisheye display mode selector will be available 1O the ...

Page 173: ...ive view window The bookmark is preserved as a one minute footage along with a short description of a particular incident The precondition of using this function is that the video stream while you are watching it on the view cell must be recorded to the NVR at the same time To add a bookmark 1 Click on the button 2 Enter a short description that can be as long as 120 characters 3 A confirm message...

Page 174: ...d video 3 Snapshot This button produces a snapshot prompt You may then right click on the snapshot image to save it to a preferred location Bookmarks will be erased if the user system erases the video clips they were appended to For example system will recycle storage space by deleting old videos along with their bookmarks Note that the size of a snapshot is equal to the frame size set for the vid...

Page 175: ...igital zoom into a live video When activated a Global view window will appear at the lower right of the view cell as shown below You can display only a portion of the complete video frame as an area of your interest Using a click and drag on the ROI window you can instantly move to other areas within the video frame Global view Zoom In Zoom Out 160 ROI Shrink Expand Note that not every camera supp...

Page 176: ...default The actual sound level is also dependent on the system volume of the PC having a web console with the NVR The sound volume configuration will not be preserved when a camera is removed from a view cell web console is restarted or when the Liveview layout is re configured 10 Fisheye display modes A view mode selector icon appears in a view cell of a fisheye camera You can click to select a v...

Page 177: ...lly and vertically 1R View Single Regional View Zoom in out all directional navigation control Zoom In Zoom Out Note that if your fisheye mounting type is set to the Wall Mount type your screen control in the view cell will be limited to 90 pan and tilt Make sure your mounting type and camera settings have been properly configured Because fisheye lens can cover a wide surveillance area you can ins...

Page 178: ...dule such as PD8136 and PT8133 Pan Tilt controller Preset location selector Zoom controller Auto pan patrol controller Focus controller Model series Pan tilt controller Preset location Zoom controller Focus controller Auto Pan Patrol controller PD Yes Yes No No Yes VS VS8100 and 8102 Depends Depends Depends Depends No VS84xx 88xx Depends Depends Depends Depends Depends Listed below are the camera ...

Page 179: ...a has no preset locations Pan Tilt controller A mouse hover over the arrow buttons activates the arrow button Use the buttons to navigate to a preferred location Zoom controller The zoom controller buttons only apply to cameras that come with an optical zoom module such as a speed dome camera Focus controller The focus controller buttons apply to cameras that come with focus control over its lens ...

Page 180: ... motion detection can all be used to detect conditions in external environments When the alarms are triggered you can configure certain kind of actions to take place in response to the alarms such as 1 recording the immediate image 2 sending an Email 3 sounding the buzzer 4 sending snapshots to an FTP server 5 sending event messages to a web server 6 moving camera lens to a preset location 7 trigg...

Page 181: ...read alarms The number of unread alarms will be listed on the title bar The alarm playback window will begin playback of a footage taken 10 seconds before the occurrence of an alarm The playback of an alarm triggered recording will normally last for one minute If however you configured a shorter pre and post alarm recording time your alarm recording may be slightly shorter The default for pre and ...

Page 182: ...ew streaming instead of the alarm recording Resumes the alarm playback Begins the alarm playback Pauses the current playback Mute or unmute the audio with the current playback Drag the controller to change the audio volume level Use the playback slider to quickly change the playback position Click to enable the digital zoom function The following buttons are available in the alarm playback window ...

Page 183: ...OTEK Built with Reliability User s Manual 183 Incoming Alarms New alarms will be indicated by the messages in bold letters the alarm bell icons and the increasing number of unread messages on the title bar ...

Page 184: ... also provided along with a screenshot 2 Layout contents Provides functions to extend rotate redo the layout and the synchronous playback 3 Logo Menu Provides access to the Playback and System Settings utilities as well as system time and logout function 4 Playback panel Displays the playback functions Snapshot bookmark and export functions are also available on individual view cells 5 Alarm panel...

Page 185: ...yback and search for past recordings 1 Double click on a camera 2 The Calendar panel will display the days video recording actually took place And those days will be highlighted by a blue background as the 25th and 28th in the screen below x2 2 3 2016 05 16 03 Camera 03 17 15 41 1x There are two key differences between the Camera List on Liveview and that on the Playback window 1 Users can not cli...

Page 186: ...e current layout Starts or stops the Synchronous playback Full view extends the view cells on the current layout to the full of the screen When your current layout is displayed in a full view move your cursor to the left center of the screen to return to the default Liveview screen The Return button will appear 4 3 3 Logo Menu A logout button system time panel and 3 hot link buttons to access the ...

Page 187: ...on of the video into a 3GP or Windows exe file The length of exported video is configurable to 1 3 5 or 10 minutes Adds a Bookmark that saves a short description and a one minute footage from the current feed Takes a snapshot Removes camera from the view cell Mutes if there is audio input from the camera Unmutes Restores the view cell s original position on the liveview panel Maximizes the size of...

Page 188: ...k use this button to browse video frame by frame Speeds down by 1 2 The slowest speed is 1 8 Speeds up Increases the playback speed to 2x 4x 8x 16x and then to a maximum of 32x Displays the current playback status such as Playing Pause play speed or Stop Timeline slider Timeline zoomer Playback info Control buttons Span of existing recording Timeline zoomer Use the zoomer to zoom in for more preci...

Page 189: ...he time line represents 15 minutes of recording The total time span of a timeline starts from the minimal of 4 minutes 20 minutes 40 minutes 1 hour and up to a maximum of 24 hours In the Synchronous play mode a change to the zoomer will be reflected by all synchronously playing view cells If recordings take place by an event triggered recording the intervals between recordings can be down to 1 min...

Page 190: ... in a day Use the page selector to display different pages of alarm entries Up to 200 entries can appear on one page Note that the new alarms that occurred seconds or minutes ago may not be instantaneously listed on the page If bookmarks are listed in the Alarm list a bookmark entry will look like this Camera index camera name time bookmark Alarm filter Use the alarm filter to find out specific al...

Page 191: ...recordings taken in the days of the following month will be shown stead 4 3 6 Calendar Panel Double click on any of the existing cameras to display the Calendar panel Days with recorded videos will be highlighted in blue regardless of the length of existing recordings that occurred on that day You may then click on a day to begin viewing the past recordings 2 3 1 4 ...

Page 192: ...following pages will be omitted Please refer to page 83 for the description of System Settings via a local console Some minor differences between the web console and local console exist One is the Restore Factory default function It is only available on the web console The restore function is not available on the local console for users can use the reset button on the chassis to perform the system...

Page 193: ...other difference is the ability to enter a camera or system name using languages other than English The NVR s system name also supports the use of other lanaguages This is only achievable through a web console The following characters are not supported ...

Page 194: ...t Layout contents 1 Before operating the NVR make sure you have properly installed hard drives and configured the storage volumes Otherwise you will not be able to operate most of the system s functionality 2 Since the NVR system comes with 32 bit plug ins for screen control if your PC runs a default 64 bit IE browser and you manually enter the NVR s address on the browser your browser session may...

Page 195: ... first unoccupied view cell To begin the design of your layout 1 3 1 Select a layout pattern by a single click The options are 1x1 2x2 3x3 4x4 1P 3 1M 5 1M 12 and 1M 31 where 4x4 and 1M 12 are available for the 16 CH model Camera list 2 2016 05 16 03 Camera 03 17 15 41 1x 3 When you filled up the current layout e g 6 camera into the 1M 5 layout click the page switch button to continue on the next ...

Page 196: ...s 1R View Single Regional View Placing different regional views of a fisheye camera into view cells will look like this In addition to fisheye cameras if a camera has a wide field of view you may also display its different fields of view in multiple view cells Some view cells may also contain a PiP view that is digitally zoomed Only an administrator can alter the display modes of fisheye cameras A...

Page 197: ... overing the user layout button You may create more user layouts for different purposes such as for the use of different users or playing different views of a camera on multiple view cells If users were created and some cameras are excluded from their access a user may log in and see the locked on cells as shown below A user who has limited access rights may still re arrange the layout of view cel...

Page 198: ...d zoom module and may not be applicable to every PTZ camera The preset positions and the patrol functions require the associated configuration on the cameras via a web console Before you make use of these functions you should set up the preset positions on a web console with the camera The NVR GUI does not provide the configuration options with PTZ preset positions You can use Preset button to dis...

Page 199: ...ect a view cell you can click on another view cell in the display area or click on the Restore button A selected focused view cell If you have concerns with the display quality and frame rate per second refer to page 97 for how to configure video feeds for live viewing as well as for video recording The configuration options can be found in Settings Camera Video Note that the constant bit rate met...

Page 200: ...same time To add a bookmark 1 Click on the button 2 Enter a short description that can be as long as 120 characters 3 Click on the button or simply press Enter on your keyboard 1 2 3 To place bookmarks and exert screen controls On a focused view cell you can place a bookmark that saves a short description and a one minute footage from the current feed The bookmark is also displayed along with the ...

Page 201: ...he video frame Global view Zoom In Zoom Out 160 ROI Shrink Expand Note that not every camera supports the PiP function For example PTZ cameras do not support the PiP feature You can resize the ROI window by a mouse hover on the lower right corner of the window until the resize mark appears The default size of the ROI window is 25 of the Global view Click on the deactivate button to close the PiP w...

Page 202: ...e the scheduled or continuous recording set for the camera Click on their associated icons to change their recording status For a camera that is not performing a continuous recording you can click on the Manual Recording button to start a manual recording The recording can be stopped using the same button You can also manually turn on the digital output e g to trigger an external alarm that is con...

Page 203: ... in external environments You can configure certain kind of actions to take place in response to the alarms such as 1 Recording the immediate image 2 Sending an Email notification 3 Sounding the onboard buzzer 4 Sending snapshots to an FTP server 5 Sending videos to a web server 6 Moving camera lens to a preset location 7 Triggering a camera s digital output The operation details of the Alarm pane...

Page 204: ... a user layout by the intervals of 10 seconds The layout page that does not contain camera views will be skipped A Rotate action will stop when you 1 Move to another page in the user layout 2 Move to another user layout 3 Click to select a view cell 4 Remove a camera from view cell 5 Click to disable the rotation function When your current layout spans across multiple pages use the arrow buttons t...

Page 205: ...e days video recording actually took place And those days will be highlighted by a blue background as the 25th and 28th in the screen below x2 2 3 2016 05 16 03 Camera 03 17 15 41 1x However on a Search recording clips window 1 You cannot click and drag a camera thumbnail to a playback view cell 2 A double click on a camera does not display video in a view cell A double click displays a calendar w...

Page 206: ... Liveview window which only plays back the related video for only one minute the alarm playback will continue throughout the recording of that day 6 2 2 Past Alarms and Bookmarks If you set up multiple triggering sources on a camera you can use the Alarm filter button to find the alarms of a specific type You can select the check circles to narrow down the types of listed alarms using search crite...

Page 207: ...ic point in time To perform synchronous playback 1 Select a layout from the Layout panel e g a 2x2 layout 2 Click on the Synchronous playback button 3 Double click to select a camera from the camera list This camera becomes the Master camera 4 When the Calendar panel appears click to select a date you prefer 5 Click and drag other cameras from the camera list to the empty view cells These cameras ...

Page 208: ...a container format for 3G UMTS services These files can be played on QuickTime RealPlayer and VLC The file name will look like this MAC _ DATE _ TIME _ CAMERA_INDEX 3gp exe 4 Select an export length of video by 1 3 5 or 10 minutes The actual length can be longer due to the fact that the program needs to trace back to the previous I frame for a complete rendering of video frames into the media 5 Cl...

Page 209: ...r more precise skimming Timeline slider thumb Click and drag this thumb button to move along and reach a specific point in time Details of the control bar in the Playback window can be found on page 188 You can use the timeline zoomer to scale down the span of time For example if the time span is reduced to 1 hour then each section on the time line represents 15 minutes of recording The total time...

Page 210: ... Each section 3 hrs Total time span If recordings take place by an event triggered recording the intervals between recordings can be down to 1 minute and the individual recordings will not be easily discernible In this situation you can mouse over the timeline to pin point individual recording instances ...

Page 211: ...Video Format MJPEG H 264 H 265 Video Resolution VGA 1MP 2MP 3MP 5MP 12MP Camera Recording Time sec Pre Record 5 Max 10 Post Record 20 Max 300 Recording Stream Single Recording Mode Continuous Schedule Manual Event Activity Adaptive Streaming Recording Setting Recycle unit Day Recording Path Local Path Record Video Format 3GP LiveView Local Display Stream Application Auto Adaptive Stream LiveView D...

Page 212: ... 1M 12 4x4 32 Channels Multiple Layout Display 1x1 2x2 3x3 1P 3 2P 3 1M 5 1P 6 3V 1M 12 4x4 1M 31 Monitor Enhancement OSD Display NVR OSD Display Camera Camera Information Remote I O Control Event Notification Aspect Ratio Fisheye Dewarp 1O 1P 1R 1O3R 1O8R PTZ Control Panel Control joystick PTZ Operation Direction Control Home Iris Preset Patrol Group PiP Control Playback Local Display Playback Di...

Page 213: ...stem User Management User Account 16 User Account Time Limit 10 mins User Level Administrator Regular User User Feature Definition By Camera Log System Recording User Error Date Time Time Zone Manual Automatic Sync NTP Daylight Saving Time Firmware Manual update Restore Default Supported Backup Restore Configuration Supported Language Czech English French German Italian Japanese Korean Portuguese ...

Page 214: ...VOICEAGE COM Notices from HEVC Advance THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENT THAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ...

Page 215: ...her Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal Safety and Compatibility Federal Communications Commission FCC Statement This Equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Par...

Page 216: ...liability 216 User s Manual Japan VCCI Class A statement ACA Australian Communications Authority CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS ...

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