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Audio Problems
Problem: There is no sound.
1.
Adjust the volume on the audio source.
2.
Test the output of the audio source with other speakers.
3.
If using Bluetooth, ensure that Q9 is in Bluetooth mode on and ensure that pairing has
occurred.
4.
Have Q9 serviced.
FAQs
1.
Is it possible to connect Q9 to a game console, such as a Microsoft
®
Xbox or Sony
®
PlayStation?
Yes, Q9 can be used to display content from an Xbox or PlayStation console. This can be
done by connecting the HDMI cable from the game console to Q9.
2.
Can Q9 project content from a television?
Watching television content can be done by connecting a cable box, digital set-top box or
satellite receiver directly to Q9. For example, if a cable box is used, it can be connected by
an HDMI cable to Q9.
3.
How are images from a USB storage device displayed?
Images and other content can be displayed by connecting the following devices to Q9:
USB flash drive (USB Type A)
Once the devices are connected, images can be displayed by using Q9’s embedded Photo
Player.
4.
What is the USB Type C port used for?
Q9’s USB Type C port is used to connect with devices (Example: Smartphones*, Tablets*,
Computers*) that support DisplayPort signal output via USB Type C support to play videos
and images. A USB Type C to USB Type C data transfer compatible cable (not included) is
required.
*Not all USB Type C enabled devices support DisplayPort transmission functionality to
play videos and images. Check your device’s user manual or other documentation to make
sure that it can support DisplayPort transmission functionality for USB Type C.
5.
Which cable is required for video devices to be connected with Q9?
Video devices can be connected to Q9 by using an HDMI cable if the video devices
contain an HDMI appropriate output port.
6.
What type of video formats does Q9 support?
AVI//VOB/MOV/MKV/DAT/MPG/MP4
