Vivitek DK10000Z Page 48 User Manual Download

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DK10000Z Series DLP Projector - User Manual

UM100000823EN03

Standby Mode

Saving

standby power consumption less than 0.5W, Ethernet control function is not workable.

ECO

standby power consumption less than 3.0W, Ethernet control function is workable but

HDBaseT is not available.

Normal

standby power condusmption less than 6.0W; HDBaseT only can work at this condition.

Note

No matter which mode selected. The keypad on projector, RS-232 and infrared remote control can be used.

Auto Power Off

This function is set to OFF by default. When it is set to ON and no input signal is received within 20 minutes, the pro-

jector will turn off automatically.

Auto Power On

This function is set to OFF by default. When it is set to ON, the projector will turn on automatically when y AC power

is turned on next time ( press the power switch on the projector to turn it on automatically, instead of using the remote

control or the machine keypad button ). Set this function to OFF if it’s unnecessary.

Network

Use this function to configurator the network settings so that you can control the projector via the network.
Press ▲▼ and Enter button to select Network and network settings. Please refer to Remote Communication Manual

for further information.

DHCP

Set DHCP to ON/OFF. When DHCP is set to ON, the DHCP server of the domain will as-

sign an IP address to the projector. The IP address will appear on the IP address window

without need to make any input. If the domain cannot assign any IP address, 0.0.0.0 will

be shown on the IP address window.

IP Address

To specify an IP address, press the Enter button to show the IP address input window.

Use the ◄► button to select the number in the address to change. Use the ▲▼ button

to increase or decrease the number in the IP address. Network IP Address 172. xxx. xxx.

xxx.

Subnet Mask

Set the subnet mask. The input method is the same as the setting for IP address.

Gateway

Set the gateway. The input method is the same as the setting for IP address.

DNS

Set the DNS. The input method is the same as the setting for IP address.

MAC Address

Show projector’s MAC Address.

Summary of Contents for DK10000Z

Page 1: ...DK10000Z User s Manual User s Manual ...

Page 2: ...ng Projected Image Position 23 Adjusting the Focus and Zoom 23 Preventing the Unauthorized Use of the Projector 24 Using the Control Panel Lock 24 Locking the control buttons 24 Unlocking the control panel 25 Using Security Lock 25 Enable the Security Lock 25 Unlocking the projector 26 Using Control ID for Multi projector Application 27 Step1 Set the Projector identification number 27 Step2 Set th...

Page 3: ...t Brightness 51 Thermal Status 51 Factory Reset 51 Additional Information 52 Product Specification 52 Supported Signal Input Timing 53 2D formats 53 3G SDI Format 55 Configurations of Terminals 56 HDMI 19 pin Type A 56 Serial Control Termina RS 232 D sub 9 pin 56 Screen Trigger 56 Wired Remote 56 HDBaseT LAN Terminal 56 DisplayPort 56 Lens Series 57 Product Dimensions 58 LED Indication 59 Power LE...

Page 4: ...anufacturer does not provide any statement or warranty of the contents in the manual and clearly give up the implied warranties of merchantability and of fitness for a particular purpose The manufacturer reserves the rights to modify the publication and change the contents of the materials at any time without notice to any person About the Manual The manual describes how to install and use the pro...

Page 5: ...h this equipment might expose user to a little lead a chemical known to the Stage of California resulting in risks of barrenness Please remember to wash hands after handling NOTIFICATION CANADA This Class A digital equipment complies with Canadian ICES 003 CE NOTIFICATION This is a Class A product which complies with rules for CE marking This product may cause radio interference that the user may ...

Page 6: ...n t t o L a s e r N o t i c e N o 5 0 d a t e d J u n e 2 4 2 0 0 7 LASER RADIATION AVOID DIRECT EYE EXPOSURE CLASS 3R LASER PRODUCT Emitted wavelength 450 460 nm Max Pulse energy 0 34 mJ Pulse duration 0 65 ms 激光辐射避免眼睛受到直接照射 3R类激光产品波长 450 460 nm 最大脉冲能量 0 34 mJ 脉冲时间 0 65 ms 雷射輻射避免眼睛受到直接照射 3R類激光產品波長 450 460 nm 最大脈衝能量 0 34 mJ 脈衝時間 0 65 ms RAYONNEMENT LASER EXPOSITION DIRECTE DANGEREUSE POUR LES ...

Page 7: ...ed by the manufacturer Please refer to Selecting the Input Voltage of AC Power on page20 12 When user turns on the projector the red LED indicator would flash until stabilize Do not look at the lens directly while the projector is running RG2 CAUTION Do not look into the lens 13 Install or use the projector please do not look directly into the lens or the lens light output The glare after focusing...

Page 8: ...ated due to the continuously product improvement and customer feedback You can find the latest version of the Manual and the manual of other Vivitek products on www vivitekcorp com Packing Checklist The following items are included in the packaging box of the DK10000Z projector If any loss or damage to any item contact your dealer or Vivitek customer service department Power Cord USA 2 pieces Note...

Page 9: ...to various input control or output terminals to the projector Refer to IO Panel on page11 10 Kensington Lock Attach the projector to a permanent object with the Kens ington slot and a security cable anti theft function 11 Slide Switch Switch it to corresponding input voltage Please refer to Selecting the Input Voltage of AC Power on page20 12 AC Power Switch Turn on off the AC power of the project...

Page 10: ...jector or cause injury 17 Recess for projector handling These four recesses can be used for handling the projector 18 Ceiling Mounting Hole Total 6 holes for M4 screw maximum depth 14mm 19 Security Slot This hole can be locked with a safety chain after the ceiling mount installation is completed and provide Short term protection Note With ceiling installation refer to Mounting the projector on pag...

Page 11: ... HDMI 1 HDMI 2 High Definition Multimedia Interface connect the HDMI cable from a computer or video device SDI IN OUT Connect to SDI source DisplayPort Connect a video source to projector Note for Trigger When the projector is turned on a control signal DC 12V outputs from this terminal Do not use this jack for anything other than intended use Note for Wired Remote Please make sure whether the por...

Page 12: ...us level or exit the OSD menu CENTER LENS Push the button to center the lens and calibrate the pa rameter of lens shift focusing and zooming Note The lens memory function requires the accurate lens adjustment parameter Please center the lens every time after the lens is mounted Blank Use the button to stop the projection temporarily LENS SHIFT Use these four buttons to move the projected image to ...

Page 13: ...n to return to the previous Menu or exit the OSD Menu AUTO PC You can use this function to execute signal source auto synchronization BLANK Press the button to temporarily interrupt the projection STATUS Show OSD MENU SERVICE VGA Select VGA input source not applicable for DK10000Z series COMPONENT Select Component input source ASPECT Press the button to display aspect ratio options HDMI1 Select HD...

Page 14: ... is not necessary to point the remote directly at the projector Provided you are not holding the remote perpendicular to the sides or the rear of the projector the re mote will function well within a radius of about 10 meters 25 feet and 15 degrees above or below the projector level If the projector does not respond to the remote control move a little closer 10m 30 ...

Page 15: ...rescent lighting turned on Certain high frequency fluorescent lights can disrupt remote control operation Be sure nothing obstructs the path between the remote control and the projector Do not expose the remote control to high temperature or humidity otherwise the remote control will not work functionally Battery installation instructions Make sure the battery is installed with the correct polarit...

Page 16: ...he projector on a solid level surface serious injury and damage can occur if the projector is dropped Caution Ensure that the hot air from the exhaust vent is not sucked into the projector Because even the ambient is within the operating temperature range the hot air will cause the projector not dissipate heat well and cause the projector internal temperature too high Make projector enter to prote...

Page 17: ...DK10000Z Series DLP Projector User Manual UM100000823EN03 17 Mounting the projector For mounting the projector please use UL Listed ceiling mounts and M4 screws maximum depth of screw 14 mm ...

Page 18: ... surface Do not scratch the lens surface Work on a level surface with a soft cloth under it to avoid scratching If you remove and store the lens attach the lens cap to the projector to keep off dust and dirt Install New Lens 1 If the Lens cover is installed pull the edge of the lens cover with one hand so that the lens cover can be removed easily with the other hand 2 1 2 Align the symbol on the l...

Page 19: ...projector be sure to remove the lens cap from the back of the optional lens before installing the optional lens into the projector Failure to do so will cause damage to the projector and lens There is one safety switch inside the lens slot on the projector to prevent unexpected injury by laser beam the projector cannot be turned on if the projection lens has not been installed or is not installed ...

Page 20: ...65 and the projector light output will also be reduced to about 65 of the nominal brightness accordingly to ensure that the projector can operate normally Connecting to AC Power Supply The AC power cord is included in the box plug the power cord to the AC socket on the IO panel Turning on the Projector Once the projector is correctly located and the power cable and other connections are in place i...

Page 21: ...r cable To turn off the AC power supply when the projector is powered on use a power strip equipped with a switch and a breaker Do not turn off the AC power supply within 10 seconds after making adjustment or changing the setting Doing so is possible to cause loss of adjustments and settings and return to default Refer to the following guide to shut down the projector 1 Press the POWER button on t...

Page 22: ...or projector switches the cooling condition by detected projector orientation Desktop Ceiling and Free tilt Installation 30 60 60 60 60 30 30 30 Free tilt Free tilt Ceiling Desktop Portrait Installation Setting up the Projection Mode The projection mode option can be used to change the orientation of the projected image or flip the projected image Front Desktop Install the projector on the table a...

Page 23: ...he projection lens must be installed in the projector before turning on the power POWER STATUS LIGHT TEMP If the projector detects no lens after the projector is turned on the projector will enter to protection mode POWER lights red STATUS red light flashes If this happens turn off the projector s AC power and turn on the projector after installing the lens There is a Lens Lock function on OSD men...

Page 24: ...ack On PICTURE ALIGNMENT INPUT CONTROL SERVICE Infrared Remote Trigger 1 Trigger 2 OSD Settings HDMI Equalizer Image Latency MENU Back Item Adjust Scroll Screen Screen On Normal OK Control Panel Lock Control Panel Lock will be turned on sure Cancel The pop up message will be shown as above if Control Panel Lock is turned on select OK to confirm or Cancel to ignore the setting Once Control Panel Lo...

Page 25: ...o lock the projector for preventing the unauthorized turning on the projector the setting is valid when you turn on the projector next time Enable the Security Lock Select CONTROL OSD Settings Security Lock then select On to enable the function as below illustration PICTURE ALIGNMENT INPUT CONTROL SERVICE OSD Settings Menu Position Menu Transparency Time Out Message Box Control Panel Lock Security...

Page 26: ...correct password Password Menu Cancel Unlocking the projector The projector can be unlocked from OSD menu enter CONTROL OSD Settings Security Lock and select Off to disa ble Security Lock as below illustration PICTURE ALIGNMENT INPUT CONTROL SERVICE OSD Settings Menu Position Menu Transparency Time Out Message Box Control Panel Lock Security Lock MENU Back Item Adjust Scroll Center 0 30 Seconds On...

Page 27: ... projector s ID control code or use RS232 network control to set its ID control code 1 Enable Projector ID Control function from CONTROL Infrared Remote ID Control Enable as below figure The message box is displayed to confirm enabling ID control after selecting ON option please OK button to confirm or Cancel button to skip it PICTURE ALIGNMENT INPUT CONTROL SERVICE Infrared Remote Trigger 1 Trigg...

Page 28: ... 1 second The Power LED of the remote control lights up again to indicate that the remote control has been successfully set 05 ID control code at this time you can use the remote control to control the projector with the 5th ID control code Press and Hold ID SET for 3 Sec Power LED is flashing Press two digits for ID number 1 4 7 0 8 9 6 3 5 2 HDMI1 HDMI2 DVI CLEAR FREEZE ID SET 3G SDI Displayport...

Page 29: ...tware Version 2 Software Version 3 Control Remote ID Active Source Signal Format H V Refresh Rate Pixel Clock MENU Back Item Adjust Scroll DK10000Z BK W842ZIPCY0018 ME08 VE08 FE03 0 0 356 LD15 28 18 3120 2 0 36 0 P503 26 26 HDMI 2 1920x1080 99 6Hz 112 1KHz 99 6Hz 296 90MHz Note If Projector ID Control is set to Off projector can receive any control signal from the remote control even ID number is ...

Page 30: ...Player VGA Cable DVD Player RJ 45 Cat5e or above Note The projector supports the video signal R 232 IR remote control and the reception of the network control signals but do not support Power over Ethernet PoE Each HDBaseT transmitters function are different When uses the HDBaseT transmitter that only supports video playback RS 232 infrared remote control and network control functions cannot be ex...

Page 31: ...ance functions can also be performed via RS 232 Trigger If your projection system includes the electric projection screen or other 12V trigger device you can connect these devices to the 12V trigger to output and configure the output 12V signal settings The projector will output 12V signals when it s turned on You can use the signal to control the screen or other device HDMI 1 HDMI 2 HDBaseT LAN E...

Page 32: ... the remote con trol through the cable M3 JACK HDMI 1 HDMI 2 HDBaseT LAN Ethernet DisplayPort RS232 WIRED REMOTE SDI IN SDI OUT TRIGGER 1 2 Note The infrared remote control will not be available when use the line to connect wired remote HDMI 1 2 HDMI High Definition Multimedia Interface can transmit uncompressed audio and video signals This projector supports HDMI version 2 1 If users use old such...

Page 33: ...ignal is not transmitting properly DisplayPort can be directly connected to a computer or DisplayPort Hub to connect with other devices HDMI 1 HDMI 2 HDBaseT LAN Ethernet DisplayPort RS232 WIRED REMOTE SDI IN SDI OUT TRIGGER 1 2 DP IN DP OUT SDI IN OUT Abbreviation for Serial digital interface this projector supports 2 97 Gb sec 3G SDI and supports higher resolution image quality such as 1080P and...

Page 34: ...es to the OSD The following illustration shows the corresponding buttons on the remote control and on the projector POWER MENU EXIT LENS SHIFT FOCUS ZOOM INPUT AUTO SYNC ASPECT CENTER LENS SHUTTER MENU EXIT ENTER 1 Press the Menu button on the projector control panel or remote control to open the OSD There are five folders Input Picture Alignment Control Service on the menu Press the cursor or but...

Page 35: ...an Off Crop Zoom Test Pattern Off Crosshatch Color Bar Checker Board H Burst V Burst White Red Green Blue Black Auto Sync Execute PICTURE 2nd Layer 3rd Layer 4th Layer Selections Picture Mode High Bright Presentation Video Brightness 0 200 Contrast Saturation Hue Sharpness 0 10 Color Temperature 5400K 6500K 7500K 9300K Native Gamma 1 0 1 8 2 0 2 2 2 35 2 5 S Curve HDR DICOM HDR Off Auto PQ 400 PQ ...

Page 36: ...ight Reset Execute Keystone Horizontal 360 360 Vertical Rotation 10 10 Reset Execute 4 Corners Top Left Corner Horizontal Vertical 192 H 192 120 V 120 Top Right Corner Bottom Left Corner Botttom Right Corner Reset Execute Rotation Rotation 100 100 Reset Execute Pincushion Barrel H Pin Barrel 150 H 300 V Pin Barrel 150 V 300 Keystone Horizontal Keystone 30 30 Vertical Keystone Rotation 10 10 Reset ...

Page 37: ...or Off On ID Control Enable Control ID Number 1 99 Trigger 1 Off Screen 5 4 4 3 16 10 16 9 1 88 2 35 LetterBox Source Native Trigger 2 OSD Settings Menu Position Top Left Top Right Bottom Left Bottom Right Center Menu Transparency 0 25 50 75 Time Out Always On 10 Seconds 30 Seconds 60 Seconds Message Box Off On Control Panel lock Security Lock HDMI Equalizer Off On Image Latency Fast Normal SERVIC...

Page 38: ...ntrol 1 4 7 8 9 6 3 5 2 HDMI1 HDMI2 DVI CLEAR FREEZE ID SET 3G SDI Displayport HDBaseT VGA ASPECT COMPONENT PIP This function allows you to split the screen for displaying the images from two input sources PIP Option Enable PIP by choosing ON and two windows will be shown on the projected picture The larg er one is the primary picture the smaller one is the sub picture By choosing Off PIP function...

Page 39: ...the default is Auto Auto The projector detects the input signal and switches to the corresponding color space automati cally YPbPr Set the color space to ITU R BT 601 YCbCr Set the color space to ITU R BT 709 RGB PC Use the RGB color space and set the black to 0 0 0 RGB while set the white to 255 255 255 RGB if an 8 bit image is used RGB Video Use the RGB color space and set the black to 16 16 16 ...

Page 40: ...n on OSD or the TEST PATTERN hot key on the remote control to show the test pattern Press the or to select pattern or press EXIT key again to exit the test pattern The available test pattern options are Off Crosshatch Color Bar Checker Board H Burst V Burst White Red Green Blue Black Auto Sync You can use this function to execute signal source auto synchronization ...

Page 41: ... use or to increase or decrease the level of brightness Contrast Press ENTER and use or to adjust the contrast of the projected image Saturation Press ENTER and use or to adjust the level of saturation Hue Press ENTER and use or to adjust the level of hue Sharpness Press ENTER and use or to adjust the sharpness which changes the high frequency details Color Temperature The default of color tempera...

Page 42: ...By increasing the offset the image brightness will become lower Gain These three options are used to increase or decrease the range of color input for the entire image If minimal amount of red green or blue appears in the gray areas lower the gain of the corresponding color accordingly As gain increases the contrast of the image will become lower HSG HSG is a function to adjust Hue Saturation and ...

Page 43: ...Focus adjustment please make sure Lens Lock is disable before you perform the lens control function Lens Control Select this function to open Lens Control menu for adjustment of Zoom Focus or Shift You can use the ENTER button to switch the Zoom Focus or Shift menu Use or to adjust zoom and vertical shift of the lens or use to adjust focus and horizontal shift of the lens Lens Type This projector ...

Page 44: ... lens type is correctly setting as a non UST lens then perform the lens position centering function and then re adjust the lens Control and other func tions to get the correct projection picture Lens Memory This projector supports Lens Memory function Lens shift Zoom and Focus memory can be stored in the projector up to 10 sets You can load the stored memory setting to set up the lens automaticall...

Page 45: ...eft Right Blanking area Top Bottom Right Left Blanking area Bottom Press to adjust the bottom blanking area on the projected picture Left Press to adjust the left blanking area on the projected picture Right Press to adjust the right blanking area on the projected picture Reset All the settings toward blanking will set to default Keystone Press to correct horizontal distortion or to correct vertic...

Page 46: ...jection application the overlapping When projecting White the area where the two images overlap is project ed twice the projectors white output levels The solution is to adjust the White Level First make sure that the units connected to the projectors are outputting black Then increase the White Level Top Bottom Left and Right until the non overlap area s brightness matches the overlap area Black ...

Page 47: ...ing if the projector is installed in an area over 5000 feet The projector is equipped with altitude sensor which is capable of detecting atmosphere pressure for esti mating altitude The default valueis is Auto It can adjust automatically to corresponding setting based on estimated altitude On Turn on High Altitude mode if the projector is installed in an area over 5000 feet The pro jector fan runs...

Page 48: ... this function to OFF if it s unnecessary Network Use this function to configurator the network settings so that you can control the projector via the network Press and Enter button to select Network and network settings Please refer to Remote Communication Manual for further information DHCP Set DHCP to ON OFF When DHCP is set to ON the DHCP server of the domain will as sign an IP address to the ...

Page 49: ...e displayed on the blank screen when there is no input signal The se lectable items are Black and Blue the default setting is Black Startup Logo Press ENTER button and use the function to turn on off the Startup Logo Infrared Remote Remote Sensor The default is On However there are three conditions that will be suggested to turn off Remote Sensor the possible condition is that if the user uses wir...

Page 50: ...Bottom Left Bottom Right and center of the screen Menu Transparency Change the transparency of OSD Menu the background color of the OSD can be adjust ed from darker to lighter if you want to display complete projected image Time Out Set up the timer to exit OSD menu the available options are Always On 10 Seconds 30 Seconds and 60 Seconds Message Box This function allows you to disable the pop up m...

Page 51: ...rsion 1 Software Version 2 Software Version 3 Display the software version in the projector Control Remote ID Display current projector ID and remote control ID num ber Active Source Display the current input source information Signal Format Display current input source format H V Refresh Rate Display horizontal and vertical refresh rate of the current picture Pixel Clock Display pixel clock of th...

Page 52: ...1 HDMI v2 0 x2 3G SDI In Out RS 232 12V Trigger Wired Remote HDBaseT RJ45 Refer to page 11 IO Panel Projection Method Table Top Ceiling Mount Front or Rear Free tilt Portrait Security Solutions Kensington Security Slot Security Bar Anti Theft Lens Screw Dimensions WxDxH 500 x 580 x 205mm 19 7 x 22 8 x 8 1 Weight 30 6kg 67 5lbs Available Colours Black Noise Level 43dB Normal Mode Power Supply AC 10...

Page 53: ...mode 48 1280 x 768 60 X X 60 1280 x 800 60 X X 60 1280 x 960 60 X X 60 1280 x 1024 60 02 X X 60 1280 x 1024 75 02 X X 60 1280 x 1024 85 02 X X 60 1366 x 768 60 X X 60 1440 x 900 60 X X 60 1400 x 1050 60 X X 60 1600 x 1200 60 X X 60 1680 x 1050 59 94 X X 60 1920 x 1080 47 95 X X 4K mode 60 2K mode 48 1920 x 1200 RB 50 X X 50 1920 x 1200 RB 60 X X 60 1920 x 1080 100 X X 4 50 1920 x 1080 120 X X 4 60...

Page 54: ...080p 29 97 X X X X X 60 1080p 30 X X X X X 60 1080p 50 X X X X X 50 1080p 59 94 X X X X X 60 1080p 60 X X X X X 60 2K 2048x1080 24 X X X X X 4K mode 60 2K mode 48 2K 2048x1080 25 X X X X X 50 2K 2048x1080 30 X X X X X 60 2K 2048x1080 50 X X X X X 50 2K 2048x1080 60 X X X X X 60 4K UHD 3840x2160 24 X X X X 1 X 1 4K mode 60 2K mode 48 4K UHD 3840x2160 25 X X X X 1 X 1 50 4K UHD 3840x2160 30 X X X X ...

Page 55: ...D SMPTE 292M 1 5Gbps HD YCbCr 4 2 2 10 128M 1080P24 HD SMPTE 292M 1 5Gbps HD YCbCr 4 2 2 10 128M 720P60 HD SMPTE 292M 1 5Gbps HD YCbCr 4 2 2 10 128M 720P50 HD SMPTE 292M 1 5Gbps HD YCbCr 4 2 2 10 128M 1080Sf25 HD SMPTE 292M 1 5Gbps HD YCbCr 4 2 2 10 128M 1080Sf30 HD SMPTE 292M 1 5Gbps HD YCbCr 4 2 2 10 128M 1080P50 3G Level A SMPTE 424M 3Gbps YCbCr 4 2 2 10 128M 1080P59 3G Level A SMPTE 424M 3Gbps...

Page 56: ... 4 N C 5 Ground 6 N C 7 Short with pin8 8 Short with pin7 9 N C Screen Trigger Wired Remote Tip Sleeve Ring Tip Sleeve Ring Tip Sleeve Ring Tip Sleeve Ring 1 Tip VCC 12V 2 Sleeve Ground 3 Ring Signal 1 Tip VCC 3 3V 2 Sleeve Ground 3 Ring Signal HDBaseT LAN Terminal DisplayPort 8 7 6 5 4 3 2 1 1 TX 2 TX 3 TXC 4 Ground 5 Ground 6 RXC 7 RX 8 RX Display Port 19 17 15 13 11 9 7 3 5 1 20 18 16 14 12 10 ...

Page 57: ...500 1 73 2 27 1 D88 SMLZ01 Semi Long Zoom 1 86 2 48 32 9 54 2mm 1 65 1 40 500 2 22 3 69 1 D88 LOZ101 Long Zoom 1 1 85 2 41 52 8 79 1mm 1 5 1 40 500 3 58 5 40 1 D88 LOZ201 Long Zoom 2 1 85 2 48 78 5 121 9mm 1 55 1 40 500 5 34 8 36 1 The best performance of above zoom lenses is within vertical shift 0 50 horizontal shift 10 the projector may support to wider adjustable shift range for flexibility in...

Page 58: ...DK10000Z Series DLP Projector User Manual UM100000823EN03 58 Product Dimensions POWER STATUS LIGHT TEMP AVOID EYE CONTACT TO THE LIGHT 580mm 500mm 215mm ...

Page 59: ...ycles of 1 Cover is opened Check if the top cabinet is installed properly Red Cycles of 4 Cooling fan error Contact with your nearest authorized dealer or service center On Red System Error Contact with your nearest authorized dealer or service center Light Source LED LED Display Projector status Procedure Off Light source is off Flashing Green Projector is turning on Red Cycles of 6 Light source ...

Page 60: ...ext step Keep a record of the steps you take when troubleshooting The information may be useful when calling for technical support or for passing on to service personnel Image Problems Problem No image appears on the screen 1 Verify the settings on your notebook or desktop PC 2 Turn off all equipment and power up again in the correct order 3 Check if shutter is enabled Problem The image is blurred...

Page 61: ...eck if Projector ID control is enabled and the ID number is correct Refer to Using Control ID for Multi pro jector Application on page27 Projection Lens Problems Problem The Zoom or Focus adjustment cannot work 1 Check if the lens is installed properly improper lens installation may cause to lens cannot work normally Please follow the lens installation procedure to check again 2 Check if Lens Lock...

Page 62: ... Europe and Africa Vivitek Service Support Zandsteen 15 2132 MZ Hoofddorp The Netherlands Tel 31 20 655 0960 Email support vivitek eu URL www vivitek eu China Vivitek Service Center 201209 Room 1802 18 F Cimic Tower No 1090 Century Avenue Pudong Shanghai Tel 400 888 3526 Toll Free Tel 021 58360088 142 Direct Email service vivitek com cn URL www vivitek com cn Asia and Taiwan VIVITEK after sales se...

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