NOTE 2 – CONFIRM MICROSOFT DRIVERS ARE USED WITH BT ADAPTOR
To confirm/check if these drivers are installed:
Connect the Bluetooth adapter
1.
Open Windows Device Manager
2.
Expand the “Bluetooth Radios” tree node. There should be two drivers listed “Generic Bluetooth Radio” and
“Microsoft Bluetooth Enumerator”
3.
To confirm the drivers are Microsoft drivers, right-click the driver, choose ‘Properties’ and choose the Driver tab.
The provider must be listed as Microsoft for both.
4.
NOTE 3 – UNINSTALL BLUESOLEIL DRIVERS
Uninstall any BlueSoleil entries from Control Panel “Programs and Features” as these will create a driver conflict.
Windows 7 Users
Click on Start at the bottom left of the screen
1.
Select Control Panel ? Uninstall a program link.
2.
Search for BlueSoleil in the list, right-click it and select Uninstall.
3.
Follow the instruction to finish the removal.
4.
Restart your computer.
5.
Windows 8 Users
Hover the mouse pointer in the lower right corner to see Win8 side menu.
1.
Go to Settings > Control Panel > Uninstall a program link.
2.
The rest are the same as those on Windows 7.
3.
NOTE 4 – RESET BT ADAPTOR AND DRIVERS
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