Vista VK-C402DN, Install And User Manual

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5. Appendix
5.1 Troubleshooting
If problems occur, verify the installation of the Network Camera with the instructions in this manual
and with other operating equipment. Isolate the problem to the specific piece of equipment in the
system and refer to the equipment manual for further information.
PROBLEM AREA TO CHECK
No video
1. Verify power is applied to all pieces of the equipment in the system.
The camera LED should be ON.
2. Verity that the video cables are connected correctly.
3. Verity that the lens cap has been removed from the lens and the
iris of the lens is open.
Video but no control Power down the system for one minute then re-apply power.
Dark Video
1. Adjust iris.
2. Check A/I connections.
Frame rate decrease
Change current value more lower resolution, compression rate and
frame rate.
A connection is cut-off at
short intervals
Check network traffic and contact with network administrator.
5.2 Preventive Maintenance
Preventive maintenance allows detection and correction of minor that faults before they become
serious and cause equipment failure.
Every three-month, perform the following maintenance.
1. Inspect all connection cables for deterioration or other damage.
2. Clean components with a clean damp cloth.
3. Verify that all the mounting hardware is secure.