Problems
Trouble shooting
Nothing appears on the
screen.
Please check the power connection.
Please check the video signal line connection.
The video image is not
clear.
Please check if the lens or the outer glass is clean.
- Dirt or fingerprints on the lens can affect the image
blooming or reflection. Gently wipe any dirt or
fingerprints off the lens or the glass with a soft cloth.
Please check and adjust contrast feature of the monitor
Please check if the camera is exposed directly toward a
bright light, sunlight, or sun light reflecting area.
Please move the camera’s position in this case.
The screen is dark.
Please check and adjust contrast feature of the monitor
If there is any interim equipment, set the 75 position
properly and check the terminals.
Please check if the power supply is within the
specification.
- When the cable connection requires a long distance,
there may need a higher power supply or an additional
power/video amplification.
The camera’s surface is too
hot and black stripes
appear on the screen.
Please check if the power supply is regulated and is
within the standard requirement of the product.
The screen is flickering.
Please check if the camera is facing directly toward
sunlight or fluorescent light.
IR beam is weak
Check if the distance of the cable installation is too long
or if the cable is not UL standard. Using a lower grade
cable or long distance cable installation can cause a
serious voltage drop. Please check the voltage output
level of the cable and change the power source in this
case. Make a special care not to supply too much
power over the camera as well.
