VISIOMED BewellConnect MyGluco BW-GL1, Manual

Page: 39 / 107

BewellConnect - BW-GL1 - User Manual - 052015 40
10. SYSTEM TROUBLESHOOTING
If you follow the recommended action but the problem persists, please call your local
customer service.
RESULT READINGS
MESSAGE WHAT IT MEANS
Lo < 20 mg/dL (1.1 mmol/L)
KETONE ≥ 240 mg/dL (13.3 mmol/L)
Hi > 600 mg/dL (33.3 mmol/L)
ERROR MESSAGES
MESSAGE WHAT IT MEANS WHAT TO DO
E-b Appears when the batteries
are too low.
Replace the batteries immediately.
E-U Appears when a used test
strip is inserted.
Repeat with a new test strip.
E-t Appears when ambient
temperature is above or
below system operation
range.
System operation range is 10°C to 40°C (50°F
to 104°F). Repeat the test after the meter
and test strip are in the above temperature
range.
E-0
E-A
E-C
E-E Problem with the meter. Repeat the test with a new test strip. If the
meter still does not work, please contact the
customer service for assistance.
E-F Appears when test strip is
removed while counting
down.
Review the instructions and repeat test with
a new strip.
If the problem persists, please contact the
local customer service for help.