Warranty
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Warranty
VisioBraille GmbH warrants the device, effective from the date of delivery, to be
free of any defects in material and workmanship. Warranty is not transferable and
does not apply to groups, multi users or agencies. This device has been de-
signed for the individual purchaser to be used in home or office environments.
VisioBraille GmbH reserves the right to repair or replace with a similar or better
product. In no event shall VisioBraille GmbH or its distributors be liable for indi-
rect or consequential damages. The original users’ remedies are limited to re-
placement of devices modules/parts. This warranty is valid only when service is
done in the country of original purchase and with intact warranty seals. For addi-
tional warranty claims or service during or after warranty period, please refer to
your local distributor. VisioBraille GmbH does not take responsibility for use of
this device other than described in this Manual.
Warranty on new devices is 24 months.
Warranty on used or refurbished devices is 12 months.
Warranty on Consumable parts (Batteries, Braille Pins, Data carriers etc.) is 6
months.
Warranty on storage media (SD-cards, CD-
ROMS, DVD’s, etc.) is 90 days.
Warranty on repairs and spare parts is 12 months.
All defects caused by improper use or users fault are not covered by this warran-
ty.
Warranty will be void if warranty seal is damaged.
Parts replaced during repair are transferred into ownership of VisioBraille GmbH
and will not be returned to the customer.
In case of repair the device must be properly packed into its original shipping
box.
Costs for packing, shipping and insurance are not covered by VisioBraille GmbH.
