IMPORTANT INFORMATION FOR THE LG LS620
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Surcharges
You agree to pay all Virgin Mobile surcharges
(―Surcharges‖), which may include, but are not
limited to: Federal Universal Service; Regulatory and administrative charges; gross receipts
charges, and other charges.
Surcharges are not taxes, and we are not required by law to
assess them. They are part of our rates we choose, at our discretion, to collect from you
to recover certain costs, and are kept by us. The number and type of Surcharges will be
provided and may vary depending upon the location of the transaction or the primary
account address of the payment method or Device and can change over time. We
determine the amount for these charges, and these amounts are subject to change as are
the components used to calculate these amounts.
We will provide you notice of any
changes to Surcharges in a manner consistent with
this Agreement (see ―Providing Notice To
Each Other
Under The Agreement‖ section). However, because some Surcharges are based on
amounts set by the government or based on government formulas, it will not always be possible
to provide advance notice of new Surcharges or changes in the amount of existing Surcharges.
Information on Surcharges is provided during the sales transaction and is available on our
website.
Disputing Charges
Any dispute to a charge that we assess you must be made in writing within 60 days of the date
we deduct the charge from your account balance. You accept all charges not properly disputed
within the above time period.
About Account Balances
To keep your account active and avoid service interruption, you must either maintain a positive
account balance at all times or pay any applicable subscription charges, depending on your
service plan. Account balances are not transferable, redeemable for cash, or refundable.
Charges are deducted from either your account balance or you may be able to pay for certain
services with a credit
card, debit card, or PayPal account (a ―registered payment
method‖).There may be limits on your account administration, for example account balance,
number change, and device changes. See the detailed plan or other information we provide or
refer you to during the sales transaction (also available at virginmobileusa.com) for the account
status rules that apply to your Service.
Switching between Service Plans
: Unless otherwise provided in the detailed plan or other
information we provide or refer you to during the sales transaction, you may switch current
service plans, including between Virgin Mobile and payLo. When you switch service plans, you
will not receive a refund of any portion of any previously paid service charges and you will lose
all of your remaining unused minutes, messages, and data allotment. Virgin Mobile and payLo
accounts are maintained separately. If you switch between a Virgin Mobile service plan and a
payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you
may be given a new Virgin Mobile or payLo account (as applicable). Some service plans are
available only on certain phones. Check virginmobileusa.com for details and options. Repeated
switching is not permitted and may result in termination of service.
Summary of Contents for LS620
Page 1: ...LS620 User Guide...
