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The color bleeds or visual effects appear unusual.
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If your screen is all red or blue, or any colors disappear, check to see that the
cable is properly inserted. A loose connection can cause a bad signal.
•
Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 48-144Hz.
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Reconnect and ensure your video cable is secure.
The monitor needs cleaning
•
Make sure the monitor has been powered off before cleaning.
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Always use soft, non-abrasive cloth when cleaning.
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Use dry, non-abrasive cloth to gently remove debris or dust.
•
If necessary, lightly dampen a non-abrasive cloth with water and gently clean the
surface.
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Never use alcohol or ammonia-based cleaning solutions.
•
Never spray liquid directly onto any part of the monitor.
The indicator light does not work
•
Check if the power is on.
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Check if the power line connected with power.
Cannot plug and play.
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Inspect if the monitor is compatible with PC.
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Inspect if the graphics card is compatible with the monitor.
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Inspect if the pins in the interface are curved.
Dim image
•
Adjust the brightness and contrast ratio.
Image jitter/moire pattern
•
Nearby electric equipment may interfere with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
•
Check if the monitor power is on.
•
Check if the graphics card is installed properly.
•
Check if the signal line connects securely with the monitor.
•
Check if the pins in the interface are curved.
Color shortage (red, green, or blue)
•
Inspect if the pins in the interface are curved.