Warranty Card
Model
Warranty Period
Robot
(DD/MM/YYYY)
User Name
Name
Address
Store
Name
Address
Seal
Warranty
(Show This Card before Service)
Period
Items
Warranty Period
Robot
1 year
Battery
6 months
Charging dock, power adapter 6 months
Consumables: side brush,
cleaning tool
Not covered
Note: 1. This guarantees basic maintenance services.
The warranty period for any promotional product is
subject to the actual situation.
Thanks for purchasing our smart cleaning robot! In order to guarantee your rights and interests,
Customer Service hereby promises you standard services and is always ready to serve you
whenever you need.
1. Please keep your Warranty Card properly;
2. When the product you purchased needs service, please complete the warranty information
table and make sure your handwriting is clear and legible;
3. To enjoy our after-sales services, please present your Warranty Card and relevant purchase
information. If the product is purchased online, please provide your account on the platform
where you purchased the product so that you can enjoy relevant after-sales services;
Warranty Principles
1. If the product has any quality problem other than those due to man-made damage or
unauthorized disassembly or repair, you may have it replaced at the store where you
purchased the product within 7 days from the date of purchase;
2. The product is entitled to free service within the warranty period;
3. The following situations will void the warranty, but we can provide charged services for which
the accessory and labor costs will be on your own account.
A. Man-made damage, including damage caused by use in abnormal operating environments
or without observing the Instruction Manual;
B. User’s unauthorized disassembly, repair or modification of the product, or repair by a
person not from our service department;
C. Damage caused by force majeure events (e.g., fire, earthquake, lightning stroke);
D. Absence of the Warranty Card or any valid certificate of purchase, and no other means to
verify user’s information;
E. Failure to check and verify the date of purchase.
Summary of Contents for V-RVCLM21B
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