30
RS10
8 . E rror messages
Message
D escription
F02
Detected an obstacle during the opening movement
F03
Detected an obstacle during the closing movement
F04
PHOTO input contact open
F06
STPA input contact open
F09
Maximum opening or closing time elapsed
F11
PHOTO input test failed
F12
STPA input test failed
EN
9 . T roub lesh ooting
P rob lem
C ause
Solution
Automation does not work
No mains supply
Blown fuses
Control and safety inputs not working
Check the power line switch
Replace the fuses with others of the same
value
Check the diagnosis LEDs (STOP, STPA and
PHOTO must be on)
You cannot save the remote controls
Batteries of the remote control discharged
Remote control not compatible with the first one
saved
Reached memory saturation
Replace the batteries.
The first saved remote control configures the
control unit to save only rolling-code remote
controls or only dip-switch remote controls.
Delete at least one remote control or add an
external receiver (maximum capacity 128 remo-
te controls).
You cannot enter travel
programming
Safety devices open
Check the diagnosis LEDs (STOP, STPA and
PHOTO must be on)
As soon as the gate starts it stops and rever-
ses
Low acceleration on starting
Encoder not detected
Increase parameter 15 and 16 (motor force and
force on obstacle) and set parameter 24 On
(break-out on starting).
Check the encoder connector is properly inser-
ted or if there is no encoder insert the jumper in
connector CN6 (the control unit is configured to
operate with or without the encoder when pro-
gramming the travel)
During slowdown, the gate stops and rever-
ses
Slowdown speed too low
Increase parameter 13 and 14 (slowdown
speed on opening and closing)
The gate stops a few centimetres after the
limit switch has tripped
High inertia
Increase the value of parameter 17 (braking
power)
