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Troubleshooting Procedures

12

SMC-0002

© Viking Range Corporation

Problem

Possible Cause

Correction

Burner will not ignite; spark present 

at igniter.

Low gas pressure..............................

Burner cap not seated correctly or 

ports blocked.....................................

Weak or failed spark module............

Verify pressure of 5" WCP for 

• 

natural gas; 10" WCP for liquid 

propane

Verify proper seating and clean 

• 

ports

 

Replace spark module

• 

Continual sparking after ignition

Improper wiring - spark lead does 

not correspond to igniter switch.........

Burner cap not seated correctly or 

ports blocked.....................................

Shorted micro switch/harness...........

Switch is not properly seated on 

valve stem.........................................

Bad connection to ground..................

Faulty spark lead...............................

Check all connections against 

• 

wiring diagram

 

Verify proper seating and clean 

• 

ports

Replace igniter harness.

 

• 

 

Carefully reposition switch on 

• 

valve and verify the switch is 

functional (see Component 

Testing Procedures)

Verify a clear path to ground. 

• 

Clean and dry all metal contact 

points along ground path to 

ensure continuity

Test/replace - presence of 

• 

spark alone does not indicate a 

functional lead

To avoid risk of electrical shock, personal injury, or death; disconnect power and shut off gas to unit before 

servicing, unless testing requires power.

Summary of Contents for VGSU103

Page 1: ...damage or personal injury for improper service procedures done by an unqualified person Service SMC 0002 June 2008 VGSU103 VGSU163 Professional Gas Cooktops This Base Manual covers general information...

Page 2: ...IT IS THE TECHNICIANS RESPONSIBILITY TO REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS All safety information must be followed as provided in this document To avoid risk of elect...

Page 3: ...Igniters 15 Orifices 15 Burner Valve 15 Wiring Diagrams and Schematics 16 Important Information 2 Important Notices for Service Technicians 2 Safety Information 4 Overview 4 WHAT TO DO IF YOU SMELL G...

Page 4: ...not be turned off Do not smoke 5 Never smoke while servicing gas appliances especially when working on piping that contains or has contained gas Check appliance when service is completed 6 After serv...

Page 5: ...the room Unattended Children 3 Children should not be alone or unattended in the area where the appliance is in use They should never be allowed to sit or stand on any part of the appliance Wear Prope...

Page 6: ...sure To avoid property damage maximum gas supply pressure must not exceed psi 3 5kPa 14 WCP Appliance and individual shutoff valve must be disconnected from the gas supply piping system during any pre...

Page 7: ...ry fitting unscrew apply more joint compound and tighten to correct leak Retest connection for leak after tightening 3 Retest any connections that were disturbed Electrical Requirements 120 volt 60 He...

Page 8: ...models in which the regulator has been pre set After servicing the regulator make certain is it set appropriately Gas Burner Orifices This appliance has both fixed and adjustable orifices After servi...

Page 9: ...s reference material when ordering replacement parts Model Identification G SU 163 6B SS LP V Width 163 36 103 30 Branding V Professional D Designer Fuel Type G Gas D Dual fuel E Electric Unit Feature...

Page 10: ...r module to begin sparking on all burners until flame is detected on the burner presently engaged The spark module sends approximately 1 spark per second to the spark igniters Receiving the Appliance...

Page 11: ...micro switch Switch is not properly seated on valve stem Damaged spark lead igniter Check for continuity through switch and to module replace harness if faulty Verify 120 VAC at switch according to w...

Page 12: ...correctly or ports blocked Shorted micro switch harness Switch is not properly seated on valve stem Bad connection to ground Faulty spark lead Check all connections against wiring diagram Verify prop...

Page 13: ...esult sparking may occur when a flame is present Gas Valve Verify gas is supplied Adjust set screw for low flame Sealed Burner Base Verify gas is supplied Verify igniter function Verify burner cap is...

Page 14: ...ersonal injury or death disconnect power and shut off gas to unit before servicing unless testing requires power Removing and Replacing Unit Shut off gas and electrical supply to unit 1 NOTE To avoid...

Page 15: ...e burner cap and burner by lifting off of 2 unit Remove 3mm hex screws securing burner base to 3 main top assembly Lift burner base from main top assembly and 4 disconnect igniter wire from igniter Re...

Page 16: ...I LOW MED Igniter wires are labeled 1 4 1 2 2 3 3 4 5 5 4 1 6 6 Red Red Yel Yel Vio Vio Org Org Brn Whi Blue Blue Black Black ignitor wires are labeled 1 6 MED LO MED HI SIMMER OFF HI LOW MED 2 MED LO...

Page 17: ...ING ERRORS CAN CAUSE IMPROPER AND DANGEROUS OPERATION VERIFY PROPER OPERATION AFTER SERVICING LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN CAUTION EARTH N A S4 S3 S2 S1 S1 GRD S4 S3 S2 GRD IGN1 IGN2 IG...

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