background image

35

34

Warranty

Freestanding Bottom Mount/French Door Bottom Mount 

Refrigerator/Freezer Warranty

TWO YEAR FULL WARRANTY

Freestanding refrigerators/freezers and all of their components and accessories, except as detailed below*, are warranted
to be free from defects in material or workmanship under normal household use for a period of two (2) years from the date
of original retail purchase.  Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which
fails or is found to be defective during the warranty period

*Painted and decorative items are warranted to free from defective materials or workmanship for a period of ninety (90)
days from the date of original retail purchase.  ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN
NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

SIX YEAR FULL WARRANTY

Any sealed refrigeration system component, as listed below, or any automatic ice maker is warranted to be free from
defective materials or workmanship in normal household use during the third through the sixth year from the date of
original retail purchase.  Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails
or is found to be defective during the warranty period.

Sealed Refrigeration System Components:

Compressor,   Evaporator,  Condenser,  Connecting Tubing,  Dryer/Strainer

TWELVE YEAR LIMITED WARRANTY

Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in
normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired
or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. 

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY

This warranty applies to applications where use of the product extends

beyond normal residential use.  Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches,
etc.  This warranty excludes all commercial locations such as restaurants, food service locations and institutional food service
locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada.  Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking Range
Corporation service agency or representative.  Warranty shall not apply to damage resulting from abuse, accident, natural
disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation or
repair or service to the product by anyone other than an authorized Viking Range Corporation service agency or
representative.  Warranty shall not apply to damage resulting from indoor units being used in outdoor situations.   This
warranty does not apply to commercial usage. This warranty does not cover any food or medicine loss due to product
failure.  Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise.  Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase
upon request, and making the appliance reasonably accessible for service.  If the product or one of its component parts
contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to
remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its
component part or parts.  Replacement of a component part includes its free installation.  Warrantor’s liability on any claim
of any kind, with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or
service or part there of which gives rise to the claim.

WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range
Corporation service agent or representative.  Service will be provided during normal business hours, and labor performed
at overtime or premium rates shall not be covered by this warranty.  To obtain warranty service, contact the dealer from
whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation.
Provide model and serial number and date of original purchase.  For the name of your nearest authorized Viking Range
Corporation service agency, call the dealer from whom the product was purchased or Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty period.

The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the Owner
Registration Card so that Viking Range Corporation can contact you should any question of safety arise which could affect
you.

Any implied warranties of merchantability and fitness applicable to the above described refrigerator are limited in duration
to the period of coverage of the applicable express written limited warranties set forth above.  Some jurisdictions do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives
you specific rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

Specifications subject to change without notice

Service Information

If service is required after checking the troubleshooting guide:
1.  Call your dealer or authorized service agency.  The name of the

authorized service agency can be obtained from the dealer or
distributor in your area.

2.  Have the following information readily available:

Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased

3.  Clearly describe the problem that you are having.

If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking at (888)
845-4641 or write to:

VIKING PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi  38930 USA

Record the following information indicated below.  You will need it if
service is ever required.  The serial number and model number for your
refrigerator is located on the left wall of the the refrigerator section.

Model Number

Serial Number

Date of Purchase

Date Installed

Dealer’s Name

Address

If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.

Please retain the manual for future reference

Summary of Contents for F20394

Page 1: ... Front Street Greenwood Mississippi 38930 USA 662 455 1200 For product information call 1 888 VIKING1 845 4641 or visit the Viking Web site at vikingrange com Viking Use Care Manual Freestanding Bottom Mount French Door Bottom Mount Refrigerator Freezers ...

Page 2: ... personnel when required Do not modify plug on power cord If plug does not fit electrical outlet have proper outlet installed by a qualified technician Replace worn power cords and or loose plugs Do not ground to a gas line or cold water pipe Do not remove warning tag from power cord Refrigerator is designed to operate on a separate 115 volt 15 amp 60 cycle line Do not tamper with refrigerator con...

Page 3: ... hours after adding food you may decide that one or both compartments should be colder or warmer If so adjust the control as indicated in the Temperature Control Guide below The first touch of the UP or DOWN pads shows the current temperature setting The display will show the new setting for approximately three seconds and then return to the actual temperature currently within that compartment Do ...

Page 4: ...ly Press the High Temp Alarm pad once to stop the audible alarm The High Temp Alarm light will continue to flash and the temperatures will alternate until the temperatures have stabilized To turn off High Temp Alarm press and hold the High Temp Alarm pad for three seconds The indicator light will go off Temperature Controls Temperature Controls Door Open Alarm The Door Open Alarm will alert you wh...

Page 5: ...at is loaded with foods Confirm shelf is secure before placing items on shelf Handle tempered glass shelves carefully Shelves may break suddenly if nicked scratched or exposed to sudden temperature change To Remove a Shelf Slightly tilt up the front and lift up the rear of the shelf then pull the shelf straight out To Lock the Shelf Into Another Position Tilt up the front edge of the shelf Insert ...

Page 6: ...provide normal refrigerator temperature Use the coldest setting for meats or other deli items NOTE Cold air directed to the MeatSavor can decrease refrigerator temperature Refrigerator control may need to be adjusted Do not place leafy vegetables in the MeatSavor drawer Colder temperatures could damage leafy produce To Remove Lift lid Pull drawer out to full extension Tilt the drawer front up and ...

Page 7: ...th Clean up water and ice spills to avoid personal injury and to prevent mold mildew growth Freezer Features Accessories Ice Bin The Ice Bin provides storage for ice To Remove the Ice Bin Pull it forward away from the ice maker To avoid the ice maker dumping ice while the bin is removed turn the ice maker off by raising the icemaker arm To Install the Ice Bin Reverse the above procedure Turn the i...

Page 8: ...ction Turn off arm up the ice maker when the water supply is to be shut off for an extended period of time 15 Water Filter WARNING To avoid serious illness or death do not use refrigerator where water is unsafe or of unknown quality without adequate disinfection before or after use of filter CAUTION After installing a new water filter always dispense water for two minutes before removing the filte...

Page 9: ...0 002 mg L 10 0 002 mg L 0 000 mg L 0 0001 mg L 98 72 96 50 0 0002 mg L Toxaphene 0 003 mg L 0 015 mg L 10 0 015 mg L 0 001 mg L 0 001 mg L 92 97 91 67 0 003 mg L Tested using a flow rate of 0 78 gpm pressure of 60psig pH of 7 5 0 5 temp of 68o 5o F 20o 3o C Measurement in Particles ml Particles used were 0 5 1 microns NTU Nephelometric Turbidity Units 16 Replacing Water Filter Important Air trapp...

Page 10: ...ical Reduction Unit Chlorine Taste Odor Lead Atrazine Lindane Mechanical Filtration Unit Benzene Carbofuran Particulate Reduction Class I p Dichlorobenzene Mercury Toxaphene Reduction Mechanical Filtration Unit Cyst Turbidity Asbestos Reduction General Use Conditions Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs DO NOT use this pr...

Page 11: ...40 F 3 1 4 C with an optimum temperature of 38 F 3 3 C To check the temperature place an appliance thermometer in a glass of water and place in the center of the refrigerator Check after 24 hours If the temperature is above 40 F 4 C adjust the control as explained on page 5 Avoid overcrowding the refrigerator shelves This reduces the circulation of air around the food and results in uneven cooling...

Page 12: ... States of Agriculture Food Marketing Institute Cooperative Extension Service Iowa State University 22 Food Storage Tips Food Storage Chart Storage times are approximate and may vary depending on type of packaging storage temperature and the quality of the food when purchased DAIRY PRODUCTS Butter Milk and cream Cream cheese cheese spread and cheese food Cottage cheese Sour cream Hard cheese Swiss...

Page 13: ... that door seals properly and refrigerator runs efficiently Take time to organize items in refrigerator to reduce time that door is open 24 Care and Cleaning WARNING To avoid electrical shock which can cause severe personal injury or death disconnect power to refrigerator before cleaning After cleaning connect power CAUTION To avoid personal injury or property damage observe the following Read and...

Page 14: ...four tablespoons of baking soda in one quart of warm water Dry thoroughly Leave the doors open to prevent the formation of mold and mildew Preparing for Vacation 26 Care and Cleaning Energy Saving Tips con t Be sure your doors are closing securely by leveling refrigerator as instructed in your installation instructions Clean condenser coils as indicated in the cleaning instructions every three mon...

Page 15: ...Normal operation Stop sound by raising ice maker arm to OFF position see page 3 Normal operation Normal operation 28 Care and Cleaning Upon Your Return After a Short Vacation or Absence For models with automatic ice makers or dispensers Reconnect the water supply and turn on supply valve see Installation Instructions Monitor water connection for 24 hours and correct leaks if necessary Run 10 15 gl...

Page 16: ... reach refrigerator or freezer temperature Refrigerator is exposed Evaluate refrigerator s to heat by environment environment Refrigerator or appliances nearby may need to be moved to run more efficiently 30 Troubleshooting Problem Possible Cause What To Do Freezer control and Refrigerator is in defrost Normal operation lights are on but mode Wait 40 minutes to see compressor is not if compressor ...

Page 17: ...ust adjusted controls Door is not closing Check for internal properly obstructions that are keeping door from closing properly Refrigerator is not level See installation instructions for details on how to level your refrigerator Check gaskets for proper seal clean if necessary See p 26 ICE and WATER Problem Possible Cause What To Do Refrigerator is leaking Plastic tubing was used The manufacturer ...

Page 18: ...cidental or consequential damages so the above limitation or exclusion may not apply to you Owner shall be responsible for proper installation providing normal care and maintenance providing proof of purchase upon request and making the appliance reasonably accessible for service If the product or one of its component parts contains a defect or malfunction during the warranty period after a reason...

Reviews: