31
Troubleshooting
Problem
Possible Cause
What To Do
Food temperature is
Doors have been opened Reduce time door is open.
too warm
frequently or has been
Organize food items
opened for long periods
efficiently to assure door is
of time.
open for shortest time.
Refrigerator has an odor
Compartment is dirty or
Clean according to p. 25.
has odor causing food.
Water droplets form
Check gaskets for proper
Clean gaskets. See p. 24.
outside of door
seal.
Humidity levels are high
Hot, humid weather can
increase condensation.
Controls require
See p. 5 to adjust
adjustment
controls
Water droplets form on
Humidity levels are high
Properly adjust controls
inside of refrigerator
or door has been opened
Reduce time door is open.
frequently.
Organize food items
efficiently to assure door is
open for shortest time.
Refrigerator or ice maker
Normal operation
See p. 29
makes unfamiliar sounds
or seems too loud
Produce drawers do not
Contents of drawer or
Reposition food and
close freely
positioning of items in
containers to avoid
compartments could be
interference with the
obstructing drawer.
drawers.
Drawer is not in proper
See p. 9 for proper
position
placement.
Drawer channels are dirty
Clean drawer channels with
or need treatment
warm, soapy water. Rinse
dry thoroughly.
Apply thin layer of
petroleum jelly to drawer
channels.
Refrigerator runs too
Doors have been opened Reduce time door is open.
frequently
frequently or has been
Organize food items
opened for long periods
efficiently to assure door is
of time.
open for shortest time.
Humidity levels too high
Normal operation
Food has recently been
Allow time for added food
added.
to reach refrigerator or
freezer temperature.
Refrigerator is exposed
Evaluate refrigerator’s
to heat by environment
environment. Refrigerator
or appliances nearby
may need to be moved to
run more efficiently.
30
Troubleshooting
Problem
Possible Cause
What To Do
Freezer control and
Refrigerator is in defrost
Normal operation
lights are on, but
mode.
Wait 40 minutes to see
compressor is not
if compressor restarts.
operating
MeatSavor drawer
Control settings are
See p 5 to properly
temperature is too
too low.
adjust controls.
warm
Refrigerator does not
Refrigerator is not
Plug in refrigerator.
operate
plugged in.
Control is not on
Properly adjust controls.
Fuse is blown, or
Replace blown fuses.
circuit breaker needs
Check circuit breaker
to be reset.
and reset.
Power outage
Call local power
has occurred.
company to report outage.
Refrigerator still won’t
Refrigerator is
Unplug refrigerator and
operate
malfunctioning.
transfer food to another
refrigerator. If another
refrigerator is not available,
place dry ice in freezer
section to preserve food.
Warranty does not cover
food loss. Contact service
for assistance.
Food temperature
Condenser coils are dirty.
Clean coils. See p 24.
is too cold
Refrigerator or freezer
Properly adjust controls.
controls are set too high.
Food temperature
Door is not closing
Check for internal
is too warm
properly.
obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 24.
Controls need to be
See p. 5 to adjust your
adjusted.
controls
Condenser coil is dirty.
Clean coils. See p. 24.
Rear air grille is blocked.
Check the positioning of
food items in refrigerator to
make sure grille is not
blocked. Rear air grilles
are located under produce
drawers.
