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33

Troubleshooting

ICE and WATER

*Manufacturer is not responsible for property damage due to improper installation
or water connection.

Problem

Possible Cause

What To Do

Water flow is slower than

Water pressure is low

Water pressure must be 

normal

between 35 - 100 pounds
per square inch.  A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.

Improper water valve 

Check water connection

installed.

procedure in installation
instructions.  Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*

Copper tubing has kinks

Turn off water supply and
remove kinks.  If kinks
cannot be removed,
replace tubing.

Water filter is clogged 

Change water filter. 

or needs to be changed.

See p. 15.

32

Troubleshooting

Problem

Possible Cause

What To Do

Refrigerator runs too

Condenser coils are dirty

Clean coils. See p. 24.

frequently

Controls need to be

See p. 5 to adjust 

adjusted.

controls.

Door is not closing 

Check for internal

properly.

obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 26.

ICE and WATER

Problem

Possible Cause

What To Do

Refrigerator is leaking

Plastic tubing was used 

The manufacturer 

water

for water connection

recommends using copper
tubing.  Plastic is less
durable and can cause
leakage*. 

Improper water valve 

Check water connection

installed.

procedure in installation
instructions.  Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*

Ice forms in inlet 

Water pressure is low

Water pressure must be

tube to ice maker

between 35 - 100 pounds
per square inch.  A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.

Freezer temperature is 

Adjust freezer controls.  

too high.

Freezer is recommended to
be approximately 0

o

F (-

18

o

C)

*Manufacturer is not responsible for property damage due to improper installation
or water connection.

Summary of Contents for F20394

Page 1: ... Front Street Greenwood Mississippi 38930 USA 662 455 1200 For product information call 1 888 VIKING1 845 4641 or visit the Viking Web site at vikingrange com Viking Use Care Manual Freestanding Bottom Mount French Door Bottom Mount Refrigerator Freezers ...

Page 2: ... personnel when required Do not modify plug on power cord If plug does not fit electrical outlet have proper outlet installed by a qualified technician Replace worn power cords and or loose plugs Do not ground to a gas line or cold water pipe Do not remove warning tag from power cord Refrigerator is designed to operate on a separate 115 volt 15 amp 60 cycle line Do not tamper with refrigerator con...

Page 3: ... hours after adding food you may decide that one or both compartments should be colder or warmer If so adjust the control as indicated in the Temperature Control Guide below The first touch of the UP or DOWN pads shows the current temperature setting The display will show the new setting for approximately three seconds and then return to the actual temperature currently within that compartment Do ...

Page 4: ...ly Press the High Temp Alarm pad once to stop the audible alarm The High Temp Alarm light will continue to flash and the temperatures will alternate until the temperatures have stabilized To turn off High Temp Alarm press and hold the High Temp Alarm pad for three seconds The indicator light will go off Temperature Controls Temperature Controls Door Open Alarm The Door Open Alarm will alert you wh...

Page 5: ...at is loaded with foods Confirm shelf is secure before placing items on shelf Handle tempered glass shelves carefully Shelves may break suddenly if nicked scratched or exposed to sudden temperature change To Remove a Shelf Slightly tilt up the front and lift up the rear of the shelf then pull the shelf straight out To Lock the Shelf Into Another Position Tilt up the front edge of the shelf Insert ...

Page 6: ...provide normal refrigerator temperature Use the coldest setting for meats or other deli items NOTE Cold air directed to the MeatSavor can decrease refrigerator temperature Refrigerator control may need to be adjusted Do not place leafy vegetables in the MeatSavor drawer Colder temperatures could damage leafy produce To Remove Lift lid Pull drawer out to full extension Tilt the drawer front up and ...

Page 7: ...th Clean up water and ice spills to avoid personal injury and to prevent mold mildew growth Freezer Features Accessories Ice Bin The Ice Bin provides storage for ice To Remove the Ice Bin Pull it forward away from the ice maker To avoid the ice maker dumping ice while the bin is removed turn the ice maker off by raising the icemaker arm To Install the Ice Bin Reverse the above procedure Turn the i...

Page 8: ...ction Turn off arm up the ice maker when the water supply is to be shut off for an extended period of time 15 Water Filter WARNING To avoid serious illness or death do not use refrigerator where water is unsafe or of unknown quality without adequate disinfection before or after use of filter CAUTION After installing a new water filter always dispense water for two minutes before removing the filte...

Page 9: ...0 002 mg L 10 0 002 mg L 0 000 mg L 0 0001 mg L 98 72 96 50 0 0002 mg L Toxaphene 0 003 mg L 0 015 mg L 10 0 015 mg L 0 001 mg L 0 001 mg L 92 97 91 67 0 003 mg L Tested using a flow rate of 0 78 gpm pressure of 60psig pH of 7 5 0 5 temp of 68o 5o F 20o 3o C Measurement in Particles ml Particles used were 0 5 1 microns NTU Nephelometric Turbidity Units 16 Replacing Water Filter Important Air trapp...

Page 10: ...ical Reduction Unit Chlorine Taste Odor Lead Atrazine Lindane Mechanical Filtration Unit Benzene Carbofuran Particulate Reduction Class I p Dichlorobenzene Mercury Toxaphene Reduction Mechanical Filtration Unit Cyst Turbidity Asbestos Reduction General Use Conditions Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs DO NOT use this pr...

Page 11: ...40 F 3 1 4 C with an optimum temperature of 38 F 3 3 C To check the temperature place an appliance thermometer in a glass of water and place in the center of the refrigerator Check after 24 hours If the temperature is above 40 F 4 C adjust the control as explained on page 5 Avoid overcrowding the refrigerator shelves This reduces the circulation of air around the food and results in uneven cooling...

Page 12: ... States of Agriculture Food Marketing Institute Cooperative Extension Service Iowa State University 22 Food Storage Tips Food Storage Chart Storage times are approximate and may vary depending on type of packaging storage temperature and the quality of the food when purchased DAIRY PRODUCTS Butter Milk and cream Cream cheese cheese spread and cheese food Cottage cheese Sour cream Hard cheese Swiss...

Page 13: ... that door seals properly and refrigerator runs efficiently Take time to organize items in refrigerator to reduce time that door is open 24 Care and Cleaning WARNING To avoid electrical shock which can cause severe personal injury or death disconnect power to refrigerator before cleaning After cleaning connect power CAUTION To avoid personal injury or property damage observe the following Read and...

Page 14: ...four tablespoons of baking soda in one quart of warm water Dry thoroughly Leave the doors open to prevent the formation of mold and mildew Preparing for Vacation 26 Care and Cleaning Energy Saving Tips con t Be sure your doors are closing securely by leveling refrigerator as instructed in your installation instructions Clean condenser coils as indicated in the cleaning instructions every three mon...

Page 15: ...Normal operation Stop sound by raising ice maker arm to OFF position see page 3 Normal operation Normal operation 28 Care and Cleaning Upon Your Return After a Short Vacation or Absence For models with automatic ice makers or dispensers Reconnect the water supply and turn on supply valve see Installation Instructions Monitor water connection for 24 hours and correct leaks if necessary Run 10 15 gl...

Page 16: ... reach refrigerator or freezer temperature Refrigerator is exposed Evaluate refrigerator s to heat by environment environment Refrigerator or appliances nearby may need to be moved to run more efficiently 30 Troubleshooting Problem Possible Cause What To Do Freezer control and Refrigerator is in defrost Normal operation lights are on but mode Wait 40 minutes to see compressor is not if compressor ...

Page 17: ...ust adjusted controls Door is not closing Check for internal properly obstructions that are keeping door from closing properly Refrigerator is not level See installation instructions for details on how to level your refrigerator Check gaskets for proper seal clean if necessary See p 26 ICE and WATER Problem Possible Cause What To Do Refrigerator is leaking Plastic tubing was used The manufacturer ...

Page 18: ...cidental or consequential damages so the above limitation or exclusion may not apply to you Owner shall be responsible for proper installation providing normal care and maintenance providing proof of purchase upon request and making the appliance reasonably accessible for service If the product or one of its component parts contains a defect or malfunction during the warranty period after a reason...

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