33
Troubleshooting
ICE and WATER
*Manufacturer is not responsible for property damage due to improper installation
or water connection.
Problem
Possible Cause
What To Do
Water flow is slower than
Water pressure is low
Water pressure must be
normal
between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.
Improper water valve
Check water connection
installed.
procedure in installation
instructions. Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*
Copper tubing has kinks
Turn off water supply and
remove kinks. If kinks
cannot be removed,
replace tubing.
Water filter is clogged
Change water filter.
or needs to be changed.
See p. 15.
32
Troubleshooting
Problem
Possible Cause
What To Do
Refrigerator runs too
Condenser coils are dirty
Clean coils. See p. 24.
frequently
Controls need to be
See p. 5 to adjust
adjusted.
controls.
Door is not closing
Check for internal
properly.
obstructions that are
keeping door from closing
properly.
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary.
See p. 26.
ICE and WATER
Problem
Possible Cause
What To Do
Refrigerator is leaking
Plastic tubing was used
The manufacturer
water
for water connection
recommends using copper
tubing. Plastic is less
durable and can cause
leakage*.
Improper water valve
Check water connection
installed.
procedure in installation
instructions. Self piercing
and 3/16” saddle valves
cause low water pressure
and may clog the line over
time.*
Ice forms in inlet
Water pressure is low
Water pressure must be
tube to ice maker
between 35 - 100 pounds
per square inch. A
minimum pressure of 35
pounds per square inch is
recommended for
refrigerators with water
filters.
Freezer temperature is
Adjust freezer controls.
too high.
Freezer is recommended to
be approximately 0
o
F (-
18
o
C)
*Manufacturer is not responsible for property damage due to improper installation
or water connection.