17
Record the following information indicated below. You will need it if service is ever required. The serial number and
model number for your ice machine is located on the front of the unit at the base of the door frame.
Model Number
Serial Number
Date of Purchase
Date Installed
Dealer’s Name
Address
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SERVICE INFORMATION
It is assumed that your ice machine has been properly installed in accordance with all specifications and local codes and
the appliance has been properly grounded. If your ice machine should fail to operate, review the troubleshooting chart
before calling for service.
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
•Model number
•Serial number
•Date of purchase
•Name of dealer from whom purchased
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact
Viking Range Corporation at (888) 845-4641 or write to:
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FINAL PREPARATION
1. Some stainless steel parts may have a plastic protective wrap which must be peeled off. The interior of the ice machine
should be washed thoroughly with hot, soapy water, rinsed and wiped dry to remove film residue and any installation dust
or debris before being used. Solutions stronger than soap and water are rarely needed.
2. All stainless steel parts should be wiped with hot soapy water. If buildup occurs, do not use steel wool, abrasive cloths,
cleaners, or powders. If it is necessary to scrape stainless steel to remove encrusted materials, soak with hot, wet cloths to
loosen the material, then use a wood or nylon scraper. Do not use a metal knife, spatula, or any other metal tool to scrape
stainless steel; scratches are almost impossible to remove.
