background image

VIKING TECHNICAL SUPPORT 1.800.908.0884

4 0

TROUBLESHOOTING

LCD Display References

 

LCD MSG

Meaning

Page 37 

TS Ref #s

Error Messages

ERR AC    
LOW

Indicates that the 24VAC supply to the VFlex Board is too low from the 
115/230 power supply.

1, 3, 20

ERR AC    
HIGH

Indicates that the 24VAC supply to the VFlex Board is too high from the 
115/230 power supply.

1, 3, 20

ERR AC   
NO AC

Indicates that there is no 24VAC supply detected to the VFlex Board from 
the 115/230 power supply.

1, 2, 4, 
20

ERR CHRG 
HIGH

Potential problem with the charging voltage from the control board.

1, ?

ERR CHRG 
CHECK 4A

a) 4 Amp Fuse is blown, or;                                                                                          
b) There is a problem with the batteries or the control board.

18, ?

ERR BAT  
LOW

The battery is low.

1, 2, 3, 
4

ERR FUSE 
15 AMP

15 Amp motor fuse is blown on the Master or Single Control Board.

7, 11, 12

ERR EMI  
NO EMI

No EMI board detected.

15

ERR EMI  
NO FUSE

4 Amp main fuse is blown on Power Supply Panel Assembly.

2

ERR EMI  
NO AC

There is no AC voltage detected from the EMI Board.

20

ERR EMI 
Unknown

There is a problem with the communication between the EMI Board and the 
VFlex Board.

21

ERR EMI 
PROTECT

Lightning strike protection for the EMI Board (behind the Power Supply 
Panel Assembly) needs to be replaced.

?

ERR UL
SENSOR

There is a problem with the required monitored sensor(s) connected 
to the “UL” input terminal (pg 10-11).

22

Summary of Contents for T 21

Page 1: ...ON INSTRUCTIONS AND SAFETY INFORMATION FOR THE VIKING T 21 GATE OPERATOR C L A S S I I I I I I A N D I V Heavy Duty Commercial Vehicular Swing Gate Operator C L A S S I I I I I I A N D I V Heavy Duty...

Page 2: ...cycle under extreme conditions This ef cient operator provides a solution for high traf c commercial and industrial applications The T 21 operator offers ef ciency and technology combined in a single...

Page 3: ...T 21 Vehicular Gate Operator Revision T21NXMN10 F February 2016...

Page 4: ...Limit Cam Holder DWLC10 16 Worm Gear 80 30 1 T21GB80 17 Sprocket Gearbox T21SP2034 18 Chain 50x36 Pitches T21CH50 19 Sprocket Motor T21SP1534 20 24V DC Gearhead Motor VAT21MO 21 Brush Kit VAMOBK 22 Ch...

Page 5: ...BOARD 8 MOTOR SWITCH discontinues power to the motor also serves as a breaker that will self trip to protect the motor circuitry 9 BATTERY SWITCH disconnects batteries from the charging circuit during...

Page 6: ...AL BLOCKS accessory connections pg 29 32 42 44 15 MASTER SLAVE Terminal Block wired master slave connection pg 22 16 CONTROL BOARD MOUNTING HOLES secures and grounds the control board 17 Siren Termina...

Page 7: ...SLAVE SET UP 22 23 Two Wire Communication 22 Wireless Communication Options 23 CONTROL BOARD SETUP 24 27 Initial Settings 24 25 Obstruction Detection Sensor Primary Entrapment Protection 26 Heater Loc...

Page 8: ...rator only when a The operator is appropriate for the construction of the gate and usage Class of the gate refer to page 9 b All openings of a horizontal slide gate are guarded or screened from the bo...

Page 9: ...o page 10 d Use only Miller Edge photoelectric beams refer to pages 10 11 10 For a gate operator utilizing a contact sensor edge sensor or like in accordance with section 31 1 1 of the UL 325 standard...

Page 10: ...e instruction must be kept and forwarded to all possible future users of the system This product must be used only for that which it has been expressly designed Any other use is to be considered impro...

Page 11: ...tem intended for use in a guarded industrial location or building such as an airport security area or other restricted access locations not servicing the general public in which unauthorized access is...

Page 12: ...Consult the installation manual of the sensor for detailed information about the usage installation and maintenance This type of installation will only reverse the gate approximately 12 in the opposit...

Page 13: ...tric Beam Receiver and or Edge Sensor monitored terminals STEP 1 Connect the secondary entrapment protection sensor s to the Viking control board as illustrated Up to four 10K resistor based sensors c...

Page 14: ...ren a Controls intended for user activation must be located at least six feet 6 away from any moving part of the gate and where the user is prevented from reaching over under around or through the gat...

Page 15: ...5 feet so small children are not able to reach it and 3 At least 6 feet away from all moving parts of the gate DO NOT allow pedestrian use of this gate DO NOT install the gate operator to lift gates 2...

Page 16: ...he stable operation of the operator and a minimum of 6 above level grade to avoid any flooding of the machinery 3 Provide a sufficient number of conduit pathways for all low power accessories such as...

Page 17: ...e 3 Provide a sufficient number of conduit pathways for all low power accessories Also provide conduit for the power supply to the operator DO NOT run low voltage and high voltage wiring in the same c...

Page 18: ...STALLATION TECHNICAL TIPS Operator and Arm Geometry Increasing C dimension provides better gate control and stability by reducing the effects of inertia and deceasing the gate leverage against the ope...

Page 19: ...al material when cutting the Arm Assembly to allow for adjustment TIP Use C clamps or tack weld the Arm assembly in place until Step 3 has been completed STEP 3 With the Clutch installed and released...

Page 20: ...for grounding All ground wires must be as short and as thick as possible Prevent unnecessary turns or loops in all ground wires STEP 1 At the Power Box a Set the Voltage Selector according to the supp...

Page 21: ...r Supply Option Vikings Solar Package part VA SOCHP is an efficient and effective solution to powering the operator with solar energy See page 46 for package details Disconnect the operators power har...

Page 22: ...e gate manually to the desired closed limit position and adjust the nearest Limit Switch Cam to actuate the corresponding limit switch d Slight tighten the Limit Cam Screw e Repeat Step 2c 2d for the...

Page 23: ...control board have been rendered inactive TECHNICAL TIP Each Limit LED will illuminate solid when the corresponding limit switch is actuated The LEDs will flash simultaneously while both limit switche...

Page 24: ...Technical Tip DO NOT set the Timer and or Overlap features on both operators Control Boards Only turn these features on at the Master Control Board MASTER SLAVE SETUP CABLE REQUIREMENTS 2 Conductor w...

Page 25: ...rol Board MASTER SLAVE SETUP REQUIRED ADD ON Choose option A or B A Viking Konnect Wireless Master Slave Kit PART VA KONNECT MS B Viking Blue Wireless Master Slave Kit PART VA BLUE MSKT Green LEDs wil...

Page 26: ...y from 1 6 seconds Slave will delay to close Do not turn this feature on at both control boards only the Master ODS Obstruction Detection Sensor Sets the amount of force required to trip the inherent...

Page 27: ...this feature allows for synchronized operation with the B 12 operator See page 35 Auto Open Power Failure Option Opens the gate automatically during power failure Resumes normal operation when power...

Page 28: ...p the gate s movement and reverse it momentarily 2 Bring the gate to a resting position 3 Disable the Hold Open Timer feature until the Gate Operator receives a new command If second obstruction is de...

Page 29: ...urning this feature ON will secure the gate at the closed position preventing unauthorized manual entry NOTE If the application requires the gate to be held open for any reason set the HEATER ON for b...

Page 30: ...VIKING TECHNICAL SUPPORT 1 800 908 0884 28 THIS PAGE LEFT BLANK INTENTIONALLY...

Page 31: ...e type photo beams Fail Secure type connect the N O terminal of the photo beam to the Re Open terminal on the control board Typically these are the transmitter receiver type photo beams Check for prop...

Page 32: ...provides two modes of operation that a radio receiver can control the gate Open Stop Close 1 By having the radio receiver connected as illustrated and with the Hold Open Timer OFF see page 24 Every co...

Page 33: ...will stop the gate when the vehicle triggers the sensor then closes the gate when the vehicle leaves the sensor preventing unauthorized vehicles from entry Guard Station All three buttons must be a No...

Page 34: ...op Rack that plug in type loop detectors can be connected to This provides a convenient alternative to the box type loop detectors that would need to be wired to the control board Viking does not prov...

Page 35: ...wire at least 6 turns per foot 5 Use BACKER ROD to minimize damage to the loop detector wire prior to using the sealant 6 Place the loop detector wire and adjust the sensitivity of the vehicular loop...

Page 36: ...ied by the control board An external power supply or plug in transformer must be used for the magnetic lock or lock solenoid Plug the transformer into the 120VAC receptacle provided at the operators P...

Page 37: ...Gate Operator reaches its Open Limit 3 The Gate Operator will delay to close until the Barrier Arm reaches its Close Limit SYNCHRONIZATION WITH B 12 STEP 2 Figure A At the B 12 Barrier Arm Operator c...

Page 38: ...ut the circuit is open 7 8 3 Battery Low OFF Normal Condition SOLID Batteries are low Check power supply to the operator pg 18 19 1 2 FLASHING Batteries critically low Check power supply to the operat...

Page 39: ...t 15 Diagnose OFF Normal Condition FLASHING Errors have been detected Check LCD Display for ERR messages pg 40 16 Close Limit OFF Gate is not at the close limit position SOLID Gate is at the close lim...

Page 40: ...r the overlap time HOLDING __ SEC Gate is at the limit open position and timing to close The display shows the actual time left before closing UL LEARN SENSOR _ Indicates the number of connected Secon...

Page 41: ...ows the percentage of speed set by the Speed adjustment on the control board pg 24 OVERLAP _ _ SEC Shows the number of seconds set by the Overlap Adjustment on the control board This feature is not av...

Page 42: ...R CHRG CHECK 4A a 4 Amp Fuse is blown or b There is a problem with the batteries or the control board 18 ERR BAT LOW The battery is low 1 2 3 4 ERR FUSE 15 AMP 15 Amp motor fuse is blown on the Master...

Page 43: ...s receiving an input from any external devices or if the ODS has been triggered pg 24 26 36 38 10 Remove the external devices from the control board to determine if the control board is responding to...

Page 44: ...ions Viking Terminal Function Device Terminal 28V DC Positive GND DC Negative GND Relay Common C Radio N O If Timer OFF Open Stop Close If Timer ON Open Reopen if closing UL see pages 10 11 N O If inp...

Page 45: ...safety device that provides an input or command to the Viking control board 5 C Relay Common Terminal This is the relay terminal that makes contact a short to the N O terminal when the device is acti...

Page 46: ...VIKING TECHNICAL SUPPORT 1 800 908 0884 44 Common Radio Receivers Connections Appendix B Common Radio Receivers Connections Appendix B...

Page 47: ...information regarding solar energy refer to www nrel gov solar Batteries Fuse Voltage 24V Amp Hour 35Ah minimum Fuse 10A minimum Replace the operators batteries with 35Ah or greater Panels Voltage 24V...

Page 48: ...ator Connecting the AC Surge Pro in parallel to the EMI Board provides a dual layer of protection from surges up to 20 000 Volts 10 000 Amps Part VA SURGEPROAC VIKING KONNECT Diagnostic Tool On site r...

Page 49: ...earning algorithms redundancy design in both hardware and software to ensure operation and functionality protection from lightning short circuit and power surges and our exclusive helical gearing offe...

Page 50: ...ngs and real time volt and amp readings Intelligent obstruction detection with adjustable sensitivity Built in climate control for cold weather applications Built in protection against lightning strik...

Reviews: