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FAQs (Frequently Asked Questions)
Q1: Why am I seeing the video from the Webcam instead of the book scanner?
A1: Please select the correct camera device by clicking on the [Device] setting in the
lower left corner of the main window, and then select the correct book scanner
device.
Q2: Why are there some noises (black dots) on my scanned document?
A2: When scanning a black and white document, please choose the “B&W (Red
Stamp)” option from [Image Settings] feature settings for better image quality.
Q3: Why are there shadows on my scanned document?
A3: Please choose the “B&W (Red Stamp)” option from [Image Setting] feature
settings and try again.
Q4: How can I merge multiple documents into one PDF?
A4: Please choose the “Multiple” option in [Page] feature settings, and please choose
the “PDF” option from [Output] feature settings.
Q5: Why can’t the document be detected?
A5: Please make sure the document is on the black soft mat or try to restart the
software.
Q6: Why does the image appear to be over-exposed? The text can’t be seen.
A6: Please place document in the center of scanning window.
Q7: After capture, where are images been stored?
A7: Please click the “Open” button on the right-hand side of the software’ main
window. The default destination is “My Documents”, but you can also change the
storage destination by clicking the [Select] button.
Summary of Contents for VK18300
Page 1: ...1 User Manual Intelligent Book Scanner EN...
Page 50: ...50 V1 6...