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85
Problem or Issue
Possible Solutions
No image can be seen
•
Ensure all wires are fully connected and not loose.
•
Ensure the Power is ON.
•
Check for bent or broken pins in the video cable
connector.
•
Increase brightness and contrast via the OSD Menu.
The screen image or
text is blurred
•
Adjust the resolution to the correct Aspect Ratio.
•
Reset the monitor to factory settings.
The screen isn’t
centered correctly
•
Adjust the horizontal and vertical controls via the OSD
Menu.
•
Check the Aspect Ratio.
•
Reset the monitor to factory settings.
No audio output
•
If using ear-/headphones, ensure the mini stereo jack
is connected.
•
Ensure the volume is not muted, nor set to 0.
•
Check the Audio Input setting.
USB devices connected
to the monitor do not
work
•
Make sure the USB cable is connected properly. See
•
Try changing to a different USB port (if applicable).
•
Some USB devices require a higher electric current;
connect the device directly to the computer.
The OSD controls are
inaccessible/ The OSD
does not appear on
screen
•
Check whether the OSD Menu is locked. If yes, touch
and hold the
2
and
3
keys for 10 seconds.
•
Turn off the monitor, unplug the power cord, plug it
back in, and then turn ON the monitor.
The Power button does
not light up
•
Make sure the power cord is securely connected to
the monitor.
•
Plug another electrical device (such as a radio) into
the power outlet to verify that the outlet is supplying
proper voltage.
The monitor won’t
pivot
•
Ensure there are no obstructions near the monitor.
•
Ensure you follow all steps on page 19.
The Quick menu
doesn’t appear
•
Touch the
1
/
2
/
3
/
4
key to activate the Quick menu.
•
Check whether a ViewMode is selected. If yes, touch
the
5
key to activate the Quick menu.