86
Problem or Issue
Possible Solutions
Some menus aren’t
selectable in the OSD
•
Reset the monitor to factory settings.
The screen appears
yellow
•
Make sure the “Blue Light Filter” is Off.
External device is
connected, but no
image appears on the
screen
•
Make sure the
Power
is On
•
Check the connecting cable to make sure it is properly
and securely connected. Loose or broken pins in the
cable connector could cause an improper connection.
•
Adjust the brightness and contrast settings.
The “Presence Sensor”
function is not working
•
Ensure the Presence Sensor is not OFF. Refer to page
•
Ensure the monitor height is positioned higher than
16 cm.
The “Ambient Light
Sensor” function is not
working
•
Ensure the Ambient Light Sensor is not OFF. Refer to
