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5

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note : 

You will need the product serial number.

Country/Region

Web Site

T=Telephone

F=Fax

E-mail

Australia/New 

Zealand

www.viewsonic.com.au

AUS=1800 880 818

NZ=0800 008 822

[email protected]

Canada

www.viewsonic.com

T (Toll-Free)= 1-866-463-4775

T (Toll)= 1-424-233-2533

F= 1-909-468-3757

[email protected]

Europe

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

[email protected]

India

www.in.viewsonic.com

T= 1800-266-0101

[email protected]

Ireland (Eire)

www.viewsoniceurope.com/uk/

www.viewsoniceurope.com/uk/

support/call-desk/

service_ie@

viewsoniceurope.com

Korea

www.kr.viewsonic.com

T= 080 333 2131

[email protected]

Latin America 

(Argentina)

www.viewsonic.com/la/

T= 0800-4441185

[email protected] 

Latin America 

(Chile)

www.viewsonic.com/la/

T=1230-020-7975

[email protected]

Latin America 

(Columbia)

www.viewsonic.com/la/

T= 01800-9-157235

[email protected]

Latin America 

(Mexico)

www.viewsonic.com/la/

T= 001-8887328722

[email protected]

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS

Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16

Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Latin America 

(Peru)

www.viewsonic.com/la/

T= 0800-54565

[email protected]

Macau

www.hk.viewsonic.com

T= 853 2870 0303

[email protected]

Middle East

ap.viewsonic.com/me/

Contact your reseller

[email protected]

Puerto Rico & 

Virgin Islands

www.viewsonic.com

T= 1-800-688-6688 (English)

T= 1-866-379-1304 (Spanish)

F= 1-909-468-3757

[email protected]

[email protected]

Singapore/Malaysia/

Thailand

www.viewsonic.com.sg

T= 65 6461 6044

[email protected]

South Africa

ap.viewsonic.com/za/

Contact your reseller

[email protected]

United Kingdom

www.viewsoniceurope.com/uk/

www.viewsoniceurope.com/uk/

support/call-desk/

service_gb@

viewsoniceurope.com

United States

www.viewsonic.com

T (Toll-Free)= 1-800-688-6688

T (Toll)= 1-424-233-2530

F= 1-909-468-3757

[email protected]

Summary of Contents for VFD870

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...EC Following information is only for EU member states The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted municipal waste but use the return and collection systems available If the batteries accumulators and button...

Page 3: ...ted biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below Examples of exempted components are 1 Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive 2 Lead in glass of cathode ray tubes...

Page 4: ...ent may change without notice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation For Your Records Product Name Model Number Document Number Serial Number Purchase Date VFD870 ViewSonic Digital Photo Frame VS14894 VFD870_UG_ENG Rev 1a 06 07 12 ______________________________ _______________________...

Page 5: ...Protect the power cord Route power cords appropriately to avoid trip over by someone else or pinched by items placed on or against them Pay particular attention to the point where the cord attaches to Digital Photo Frame Only use the AC adapter included with the Digital Photo Frame Using any other power adapter will void your warranty Unplug the power cord from the outlet when the unit is not in u...

Page 6: ...ecified by the manufacturer Do not step on the power cable plug or adapter to avoid electrical shock Do not attempt to service this device yourself There are no user serviceable parts inside Opening or removing covers may expose you to electrical shock or other hazards Refer all services to a qualified service personnel Please unplug this device during the thunderstorm or not in use for a long per...

Page 7: ...random cross mid spread left to right up to down and none 4 Interval 5 sec 20 sec 1 min 30 mins 1 hour 1 day 5 Scale the photo can be in its original aspect ratio or auto scale to fit the screen Original and Auto 6 Rotate photo can be rotated 0o 90o 180o 270o by pressing on the button 7 Zoom photo can be zoomed 1 to 5 times by pressing on the button press navigation button to change image s viewin...

Page 8: ...u For Calendar Settings please see Calendar sections above Timer Press the button to select Timer Setting and then press to enter 1 Timer off on 2 Turn on set the time for the unit to power on automatically 3 Turn off set the time for the unit to power off automatically 4 Frequency how often you want the unit to use the timer after the timer is enable Available options are Everyday Mon Fri Mon Sat...

Page 9: ...etup menu Screen freeze and does not respond to control anymore Unplug the device and plug it again Cannot playback pictures Only support pictures in JPEG JPG format in baseline Failed to read memory card Check whether memory card is inserted properly The notch should be on the left hand side Do not force the memory card in The maximum capacity of memory card is 32GB Return to the Main Menu automa...

Page 10: ...a Columbia www viewsonic com la T 01800 9 157235 soporte viewsonic com Latin America Mexico www viewsonic com la T 001 8887328722 soporte viewsonic com Renta y Datos 29 SUR 721 COL LA PAZ 72160 PUEBLA PUE Tel 01 222 891 55 77 CON 10 LINEAS Electroser Av Reforma No 403Gx39 y 41 97000 Merida Yucatan Tel 01 999 925 19 16 Other places please refer to http www viewsonic com la soporte index htm Mexico ...

Page 11: ... product for an extended period of time 4 Removal installation one way transportation insurance and set up service charges How to get service 1 For information about receiving service under warranty contact ViewSonic Customer Support please refer to Customer Support page You will need to provide your product s serial number 2 To obtain warranted service you will be required to provide a the origin...

Page 12: ...ng service under warranty contact ViewSonic Customer Support Please refer to the attached Customer Support page You will need to provide your product s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim For Your Records Product Name Model Number Docume...

Page 13: ...oluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 2281 Col Ar...

Page 14: ......

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