ViewSonic V1250 - Tablet PC - Pentium M 1 GHz User Manual Download Page 46 | Manualshive

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ViewSonic Tablet PC V1250

42

Troubleshooting

An Initial
Check List

Check out
these items
first:

Check to see if the problem persists
when all the external devices are
removed.

Check to see that the green light
indicator on the AC adapter is lit.

Check to see that the power cords
are completely and firmly plugged to
the wall outlet and to the V1250.

Check to see that the V1250 power
indicator is on.

Check for any incorrect or loose
cable connections. Make sure the
latches on the connectors catch
securely at their receptacles.

If an external device such as a USB
CD-ROM drive, scanner, or printer
does not function correctly when
connected, there might be a problem
with the device. Consult the device’s
manufacturer first.

Some software issues may be
resolved by contacting the software
vendor directly.

Not all peripherals are plug-and-
play. You may need to restart the
system with these devices powered
up and connected beforehand.

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Summary of Contents for V1250 - Tablet PC - Pentium M 1 GHz

Page 1: ...ll technical support issues or if anything is missing as listed under Package Contents in this user guide please contact ViewSonic before returning the product See the Customer Support table in this guide for contact information ViewSonic Convertible Tablet PC V1250 ...

Page 2: ... Input 10 Memory 10 Advanced Graphic Engine 10 Expandability 10 Bright LCD Touch screen Display 11 Wireless LAN Fast Ethernet and Modem Connectivity 11 Internal Antenna 11 Additional Expansion and Connectivity 11 Software Included 12 Using the Keyboard 13 Using the Touch Pad 14 Storage 15 Hard Disk Drive 15 Optical Disk Drive 15 Display 16 Extending the Life of the TFT Display Device 16 Adjusting ...

Page 3: ...d By Mode 25 Save To Disk Hibernate Mode 25 The Power On Power Management Button 25 Bridge Battery Feature 25 Using your V1250 Initial Setup 26 Booting up for the first time 29 Calibrating the touch screen 30 Connectivity 31 Modem 31 Ethernet 31 Wireless LAN 32 USB 33 1394 Firewire 33 Expansion 33 PC Card 33 Multicard Slot 33 Upgrading the System Memory 34 Installing a New Memory Module 34 Securit...

Page 4: ...port 55 Cleaning and Maintenance 56 DISCLAIMER 56 Limited Warranty 57 Safety Guidelines 58 Compliance and Safety Notices 59 Radio Frequency Interference RFI Compliance 59 Safety Notices 61 Battery Safety Notice 61 Lithium Battery Warning 61 Power Supply Safety Notice 61 ...

Page 5: ...marks are the property of their respective companies Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corporation reserves the right to change pro...

Page 6: ...have any technical support issues contact ViewSonic before returning the product See the Customer Support table in this guide Optional Accessories The Tablet PC V1250 offers a host of optional accessories on our web site to improve its use including the following Optional Warranties Insurance 3 year Extended Warranty 1 3 year Accidental Damage Insurance For more information or to purchase accessor...

Page 7: ...ther heat source The screen should be facing away from direct sunlight to reduce glare Always handle your V1250 with care dropping your V1250 could void the warranty Do not operate your V1250 outside in a wet damp or extremely cold environment Do not place heavy objects on the screen video cable or power cord If smoke abnormal noise or strange odor is present immediately switch the V1250 off and c...

Page 8: ...ows the following views of visible ports and buttons Front View Back View Left View Bottom View Front View Security Key Ctrl Alt Del Journal Sleep Wireless On Off Rotate Microphone Open latch LCD Display Wireless ON OFF Charging status Power HD access Auto brightness sensor ...

Page 9: ...ViewSonic Tablet PC V1250 5 Back View VGA port DC IN Modem Ethernet USB Audio OUT Mic IN USB ...

Page 10: ...ViewSonic Tablet PC V1250 6 Left View Power ON latch SD Secure Disk or MS Memory Stick slot or MMC Multi Media Card Stylus slot PC card slot IEEE 1394 Firewire ...

Page 11: ...ViewSonic Tablet PC V1250 7 Bottom View Battery Pack Compartment Memory Expansion Slot Hard Drive Expansion Slot Docking Station Port Connection Battery Pack Latch Screw ...

Page 12: ...1250 to a tablet do the following 1 Push in and slide the latch to the left while gently opening the display screen Open the display to a vertical position as shown below 2 Turn the display screen clockwise around in a half circle until you see the back of the display ...

Page 13: ...de the latch to the right 4 Align the two white marks shown below as you close the display flat against the keyboard and the tablet clicks into place 5 Now you have a Tablet PC For more information on using the Tablet PC see the V1250 User Guide ...

Page 14: ...ed convertible notebook to tablet PC design Input Supports inking and pen input for easy note taking form filling and e book application BIOS level signature verification written password for security Memory The V1250 is equipped with a fast SO DIMM DDR SDRAM Advanced Graphic Engine The V1250 comes with an integrated Intel video processor for high performance graphics Expandability The system offe...

Page 15: ... provides a built in Wi Fi LAN adapter a Fast Ethernet adapter and a 56K modem Internal Antenna The built in wireless LAN antenna is used to transmit and receive data from a WiFi access point Additional Expansion and Connectivity The V1250 offers a full array of I O ports including two Universal Serial Bus USB ports microphone and audio out jacks external VGA port Firewire port and a multi pin con...

Page 16: ...Indicators The LED Status Indicators on the top of the V1250 display the operating status of your V1250 The Power Indicator LED Green Light indicates that the unit is ON Light Off indicates that the unit is OFF The Hard Drive HDD Access LED Flashing Green indicates that the hard drive is being accessed The Battery Charge Indicator LED Red indicates that the V1250 is charging Off indicates that the...

Page 17: ... Table below Function Hotkey Beep Help Fn F1 No Sleep Fn F2 Yes Display Toggle Fn F3 No Display On Off Fn F4 No Speaker On Off Fn F5 No Num Lock Fn F11 No Scroll Lock Fn F12 No Brightness Up Fn Right Cursor No Brightness Down Fn Left Cursor No Volume Up Fn Up Cursor No Volume Down Fn Down Cursor No ...

Page 18: ...Tablet PC V1250 14 Using the Touch Pad The Touch pad shown below acts like a mouse with special control keys Scroll up down push to Enter Right click context menu Open Internet Escape Switch between applications ...

Page 19: ... it out using the plastic tab provided 3 Remove the two screws holding the Hard Drive holder 4 Install the Hard Drive holder to the new hard drive and replace the screws 5 Replace the HD Bay cover and re install the screw Optical Disk Drive Your V1250 offers an Optical Disk Drive Optional see additional Accessories which you can use to load and run files from a Compact Disc For more functionality ...

Page 20: ...spend Mode when not in use Adjusting the Display Brightness To increase the brightness press the Function key Fn and the right arrow To decrease brightness press Fn and the left arrow key Automatic Brightness You can set your V1250 to have the brightness automatically adjust according to the illumination of the environment you are in This is very useful when using the V1250 as a tablet and you hav...

Page 21: ...ablet PC V1250 17 4 Click Apply or OK Screen Rotation To rotate the screen from Portrait to Landscape mode or vice versa press the Rotate button on the Tablet PC See the Front View shown earlier in this user guide ...

Page 22: ... V1250 18 XP Control Panels Your V1250 running on XP has two ways to view the Control Panel as shown below the Category View and the Classic View Click here to switch to Classic View Click here to switch to Category View ...

Page 23: ...n on your keyboard and the up key or Fn and the down key Or from the speaker symbol in the task bar or the control panel For more information on keyboard shortcuts including Mute audio see the Special Function Key table Fn Function key Audio up key Audio down key Audio mute F5 key Built in Speakers ...

Page 24: ...g the Battery and Charging Time With the battery pack connected to the V1250 plug the AC adapter into the V1250 and into an electrical outlet as shown in the Quick Start Guide The battery continues to charge while you use the V1250 if the unit is plugged into an AC outlet When the battery is fully charged the battery charge indicator is off IMPORTANT Be sure to reserve adequate charge time before ...

Page 25: ...cking the Power Options icon in the Windows Control Panel Prolonging the Battery s Life and Usage Cycles There are ways to prolong the useful life of the battery Store the battery pack at room temperature Higher temperatures tend to deplete battery power at a faster rate Make good use of the power management function Save To Disk saves the most energy by storing current system contents in a hard d...

Page 26: ...al Battery Warning occurs when the Battery Power falls to 3 At this point a Warning Bubble appears on the Task Tray along with a short beep IMPORTANT If the V1250 warns of its Critical Battery condition save your current work immediately or plug in the supplied AC Adapter IMPORTANT In Standby or Suspend Mode a fully charged battery loses its power in roughly 72 hours When kept in Storage unattache...

Page 27: ... Lay the Tablet PC face down on a soft flat surface such as a towel on a table top CAUTION Do not scratch the LCD display screen 2 Slide the Battery Latch to the left as shown below Put your thumb in the Battery thumb hole and pull the Battery Pack out Battery latch Battery thumb hole ...

Page 28: ...ows power management allows you to enter time out values for the display and hard disk You can also have your V1250 automatically enter a standby mode or shut itself down in the event of low or critical battery power For more information on the power saving features consult the Windows manual or on line help Note The V1250 s BIOS supports Windows APM and ACPI modes This illustration shows the Wind...

Page 29: ...Power On Power Management Button The V1250 power On Off button serves two functions to turn the unit on and to put the unit in Stand By system power management To turn the V1250 on slide the power On button To put the V1250 in Stand By do one of the following Slide the power button If the On button is not set up to Stand By click the Windows Start button Control Panel Power Options Advanced Under ...

Page 30: ...unit as shown in the one page insert that came in the package Caution The battery s overall life may be impacted if the battery is not fully charged before using the V1250 1 Align the notches in the battery compartment as shown below 2 Gently press the battery down into the battery compartment until it clicks into place Then slide the battery latch into the lock position Battery latch ...

Page 31: ...an AC wall outlet AC Adapter DC IN Connector The DC in connector inserts into the power jack on the V1250 LED The LED light on the top of the adapter appears green when the V1250 is plugged into an AC power source AC Adapter The adapter converts alternating current AC into direct current DC for the V1250 AC Plug The AC plug plugs into an AC wall outlet 2 1 3 DC IN Connector LED AC Adapter AC Power...

Page 32: ...nce to turn the unit on If the unit is already on then sliding the button powers the unit off When the V1250 is plugged into an AC power outlet the battery charges as you use the V1250 For more information see the Battery Power and Management section and Connecting the Battery section in the user guide ...

Page 33: ...and parts of the V1250 see the V1250 Features section in this guide 2 For more information on using the V1250 click on Start All Programs Tablet PC Tablet PC Tutorials or 3 Go to Microsoft Help 4 To see the User Guide go to your hard drive on C V1250 UG 5 The first time you use the V1250 the screen guides you through the Microsoft Windows XP Tablet PC Edition setup ...

Page 34: ...atching up with the cursor you can recalibrate the touch screen 1 Click the Windows Start button Control Panel Switch to Classic View Tablet and Pen Settings Under the Settings tab click Calibrate and follow the on screen instructions shown below 2 Click the stylus in the middle of the crosshairs The crosshairs move to another location on screen 3 Click the stylus in the middle of the crosshairs a...

Page 35: ...nto an analog phone wall outlet Warning The internal modem is intended for use on an analog phone line also called a POTS Plain Old Telephone Service line This modem cannot be connected directly to a digital telephone line such as those commonly found in a business office You can obtain an analog converter compatible with your digital phone line Ethernet Fast Ethernet Network Adapter The V1250 is ...

Page 36: ...50 is equipped with a Built in Wireless Network adapter Follow the steps below to set up your wireless connection or contact your network administrator for assistance 1 Click on Start Connect to Wireless Network Connection 2 If this is the first time a Window will be displayed that shows all available networks Choose the network name desired and enter the network key on the 2 fields provided leave...

Page 37: ...fers a Type II PC card slot that supports CardBus and PCMCIA compliant devices To use the slot press the ejector button to remove the dummy card first and then insert the PC Card until it locks into place To remove the PC Card press the ejector button and pull the card out slowly Multicard Slot This slot supports Secure Disk SD Memory Stick MS and Multimedia Card MMC memory cards To use the slot r...

Page 38: ...ualified technician install memory for you Damages due to mishandling during this procedure are NOT covered by the manufacturer s warranty Warning Changing memory while your computer is in suspend mode or in power saving mode may cause permanent damage to the V1250 Make sure you turn off the power unplug the AC cord and remove the battery before proceeding with a memory upgrade Do not touch a memo...

Page 39: ...similarly notched to help you place it properly into its slot To install the new module place it into the memory socket The module will only fit in one orientation Insert the module at an angle of approximately 30 degrees into the empty memory socket Then press it firmly so that the contact edge is driven fully into the receiving socket Pivot the module until the latches on both sides of the socke...

Page 40: ... Using BIOS Level Password Security Before you set up the BIOS level Security it is recommended that the touch screen be calibrated first To do this follow these steps 1 Turn the V1250 ON When the ViewSonic Bird Logo appears on screen tap the screen using the stylus 2 On the drop down menu select Pen Calibration and follow the oon screen instructions 3 Setting up a numeric password a Turn the V125...

Page 41: ...ature Password a Turn the V1250 ON and then tap on the screen using the stylus when the ViewSonic Bird Logo comes up b On the drop down menu select Change Password c Select Written Password d Using your Stylus enter your signature and click Learn Do this 5 times e Your Signature Authentication is now set ...

Page 42: ...thorized retailer Docking Station 1 Connect the AC Power Adapter The Docking Station allows you to run your Tablet PC from a standard AC power outlet Connect the AC adapter and power cord as shown below Tablet PC Docking Station AC Power Adapter with power cord s depends on region where purchased Docking Station Back View ...

Page 43: ... adds one touch access to common computer peripherals network connectivity integrated CD ROM and AC adapter For more information see the User Guide that came with your Tablet PC AC Power DC IN VGA 15 pin USB Ethernet USB USB Kensington Slot IEEE1394 Audio OUT green Mic IN blue ...

Page 44: ...onic Tablet PC V1250 40 4 Dock the Tablet PC Set the Tablet PC down on the Docking Station aligning with the four guides shown below Press the Tablet down onto the docking station until it clicks into place ...

Page 45: ...s your thumb on the release button until the unit disengages Usage Charge LED Status Battery Charged System low OFF System Battery Ext battery low ON charging OFF Full Ext Battery System low Ext Battery low OFF charging system ON charging ext battery OFF both full System Battery will charge first to full then switch to the Ext Battery Notes The System Battery has priority over the External Battery...

Page 46: ...hat the V1250 power indicator is on Check for any incorrect or loose cable connections Make sure the latches on the connectors catch securely at their receptacles If an external device such as a USB CD ROM drive scanner or printer does not function correctly when connected there might be a problem with the device Consult the device s manufacturer first Some software issues may be resolved by conta...

Page 47: ...elect Properties 2 Select Recording and click OK 3 After clicking the OK button the recording volume control panel appears Review the settings to make sure that the Mute option has not been selected Hard Disk Problems Spin If hard disk drive does not spin it may need to be serviced or replaced Check the hard disk indicator LED to confirm a lack of spinning Open a file The LED lamp should light up ...

Page 48: ...browsers store files on the hard drive as a cache to speed up the performance Check the program s Online Help for instructions on decreasing the cache size or on removing temporary Internet files Empty the Recycle Bin frequently to maintain the availability of usable disk space When you move files to the Recycle Bin Windows does not actually delete them until you act to empty the bin To delete the...

Page 49: ... cache size or on removing temporary Internet files Empty the Recycle Bin frequently to maintain the availability of usable disk space When you move files to the Recycle Bin Windows does not actually delete them until you act to empty the bin To delete the files in the Recycle Bin double click the desktop Recycle Bin icon File Empty Recycle Bin Drive is Slow If the hard disk takes longer to read a...

Page 50: ...the V1250 is not in the power saving mode Stand By In these modes the display is turned off to conserve energy but not the system A steady green Power LED shows that the system is on but the display is in stand by To wake up the system press the power button For more information see The Power On Power Management Button section ...

Page 51: ...ntrol Panel From the Category View 1 Click Start Control Panel under Pick a category click Appearance and Themes Change the screen resolution Settings tab Advanced Adapter tab click List of Modes A list of screen resolutions appears 2 Select a resolution from the list click OK three times Exit Appearance and Themes The Screen Flickers It is normal for the display to flicker a few times during powe...

Page 52: ...ay not have been installed properly Go back to the memory section to review the details of this operation The memory module may be defective Insufficient Memory Error Message If the OS issues an insufficient memory error message during operation This is often a software or Windows related problem Close any application programs you re not using This may free up some allocated memory You may need to...

Page 53: ...ny for service Make sure the RJ 11 cable the one that goes from the modem to the telephone line is firmly connected to the modem s RJ 11 jack and to the telephone line socket Try a different phone line to see if the problem persists Be sure the line has a dial tone Network Adapter Problems Adapter Nonresponsi ve If the Ethernet Adapter does not seem to work Make sure the physical connections on bo...

Page 54: ...T The hub may have both 10BASE T and 100BASE T sockets PC Card Problems PC Cards SD MS Slot do not Function Make sure you have properly installed the driver for the card Make sure the card is properly seated Consult the card s manual or contact the vendor for troubleshooting PC Card not Recognized Remove and insert the PC Card again Make sure there is no IRQ interrupt request conflict with the car...

Page 55: ...conds Windows will prompt you to remove the card Performance Problems Overheating If the V1250 becomes hot In a high temperature operating environment 95 degrees Fahrenheit 35 degrees Celsius or more the V1250 s case bottom can reach 120 degrees Fahrenheit 49 degrees Celsius Make sure the air vents are not blocked Certain programs that are processor intensive may increase the V1250 s temperature t...

Page 56: ...e to the system s inability to regulate its internal heat Make sure the V1250 s ventilation grills are not blocked Power Start and Battery Problems Power Down on Startup The V1250 powers down as soon as it is powered on Battery power may be extremely low The circuitry prevents a complete power drain which is not intended for Lithium Ion batteries Use the power adapter to charge it for several hour...

Page 57: ...ture it may not accept a charge Sleep Mode The screen does not come out of sleep mode Tap the mouse pad with the stylus Slide the power on switch once Twice will turn the unit on again Printing Problems Screen Print Failure The printer does not print what is on the screen If the printer prints strange symbols this can be the result of garbage in the printer memory buffer cache Call off all the pri...

Page 58: ...ed in Intel 855 GM chipset Enhanced 3D 2D Graphics Core Simultaneous LCD CRT Display with Dual View Support Wireless LAN Wireless Connectivity Intel 2100 802 11b Wireless LAN 2 4 high sensitivity antenna Modem Wired Connectivity Built in V92 56 Kbps modem with International PTT certification Built in 10 100 BASE T LAN Audio SB Pro and MS Sound System compatible Built in microphone I O Ports One RJ...

Page 59: ...countries and North Africa viewsoniceurope com Contact your reseller service eu viewsoniceurope com Australia and New Zealand viewsonic com au T 61 2 9929 3955 F 61 2 9929 8393 service au viewsonic com Singapore India and Southeast Asia viewsonic com sg T 65 273 4018 F 65 273 1566 service sg viewsonic com Other Asia Pacific countries viewsonic com tw T 886 2 2246 3456 F 886 2 8242 3668 service ap ...

Page 60: ... glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth then wipe the surface DISCLAIMER ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the V1250 screen or case Some chemica...

Page 61: ... of the product due to shipment f Removal or installation of the product g Causes external to the product such as electrical power fluctuations or failure h Use of supplies or parts not meeting ViewSonic s specifications i Normal wear and tear j Any other cause which does not relate to a product defect 4 Removal installation and set up service charges How to get service 1 For information about rec...

Page 62: ...AREFULLY IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET THEN THE PLUG SHOULD BE CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO AN APPROPRIATE SOCKET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING THIS APPLIANCE MUST BE EARTHED...

Page 63: ...ease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help This device complies with Part 15 B Part 15 C and Part 68 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause har...

Page 64: ... set out in the Council European Parliament Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility of Radio and Telecom device 1999 5 EC Japanese Compliance Notice This is a Class B product based on the standard of the Voluntary Control Council for Interference from information Technology Equipment VCCI If this is used near a radio or television r...

Page 65: ...us To obtain a replacement battery contact your local dealer Do not expose the battery pack to high storage temperatures above 140 degrees Fahrenheit 60 degrees Celsius When discarding a battery pack contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries Lithium Battery Warning This computer contains a lithium battery to power the clock an...

Page 66: ...ViewSonic Corporation ...

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