ViewSonic IFP6560 User Manual Download

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IFP6560/IFP7560

Commercial Touch Display

User Guide

Model No. VS17302/ VS17303

IMPORTANT: Please read this User Guide to obtain important information on installing

and using your product in a safe manner, as well as registering your product for future

service. Warranty information contained in this User Guide will describe your limited

coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specific languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu

idadosamente las instrucciones en este manual”

Summary of Contents for IFP6560

Page 1: ...s registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at ht...

Page 2: ...ding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confi...

Page 3: ...installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the...

Page 4: ...um Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0...

Page 5: ...ructions 9 Do not block any ventilation openings Install the equipment in accordance with the manufacturer s instructions 10 Do not install near any heat sources such as radiators heat registers stove...

Page 6: ...g over 18 Unplug this equipment when it will be unused for long periods of time 19 Refer all servicing to qualified service personnel Service is required when the unit has been damaged in any way such...

Page 7: ...atures 2 1 Control Panel Overview 5 2 2 Terminal Interface Overview 8 2 3 Remote Control Overview 9 2 4 Inserting Remote Control Batteries 10 2 5 Remote Control Receiver Range 11 3 Set Up Your Display...

Page 8: ...Maintenance 8 Display Modes 8 1 VGA 68 8 2 HDMI1 2 3 OPS SDM 69 8 3 DP 70 9 Specifications 10 RS 232 Protocol 10 1 Introduction 72 10 2 Description 72 10 3 Protocol 74 Warranty Statement Limited Warra...

Page 9: ...t of continuing product improvement ViewSonic Corporation reserves the right to change product specifications without notice Information in this document may change without notice No part of this docu...

Page 10: ...original box and all packing material for future shipping needs Note The word Windows in this user guide refers to Microsoft Windows operating system 1 1 Package Contents HDMI cable Power cable x 4 Re...

Page 11: ...e touch pans from the front bezel of display Lay the display face down on a towel or blanket Making sure the surface of panel won t be damaged when lay the display down 3 To fix wall mount braces or h...

Page 12: ...se only with UL Listed Wall Mount Bracket with minimum weight load 80kg To find the perfect mount please browse www viewsonic com or call our service team When purchasing our wall mount kit a detailed...

Page 13: ...ption Home button Back to Embedded player home page Menu Bring up setting menu Volume down Decrease volume Volume up Increase volume Front USB 2 0 2 Those two USB ports support auto switch function Wh...

Page 14: ...eceiver IFP6560 IFP6570 support Intelligent Eye Protection When you turn on the feature panel backlight will be adjusted according to the ambient light Please do not cover ambient light sensor and IR...

Page 15: ...nel ex cept for POWER Button Lock Unlock VOL VOL SETTING HOME All buttons of front panel ex cept for POWER MENU Input Lock Unlock VOL VOL SETTING HOME MENU and INPUT keys on front panel and remote con...

Page 16: ...was optimized for IFP60 ViewBoard Please contact local dealer or visit ViewSoinc website for detail information 3 5mm earphone out SPDIF out RS232 ViewBoard was allowed to control through RS232 devic...

Page 17: ...applications Display sleep countdown Mute Brightness 1 Back to Embedded player Home screen Setting menu Up Down Right Left Ok keys Channel information Return to previous page Media control F1 Screen c...

Page 18: ...es in to the battery sink Please make sure the battery polarities are in correct location 3 Make sure the batteries are installed neat and correctly after that put the battery cover back and start to...

Page 19: ...ange The working range of the remote control is 7 meter Make sure there is no object between remote control and IR receiver You may need to replace a pair of new battery if the remote control workable...

Page 20: ...External Device 1 To display video by VGA cable Connect a VGA cable 15 pin from an external device or PC to the VGA IN port on the ViewBoard Export audio from a PC or media box to audio in by 3 5mm ja...

Page 21: ...a HDMI cable from your player or PC to the HDMI port on ViewBoard Connect a Touch USB cable from PC to ViewBoard Touch port Note Front Touch USB port is arraged in pair with HDMI1 Rear Touch USB port...

Page 22: ...tch input source from a remote PC or console ViewSonic also provide an easy to use control tool vController Please find the introduction and download the SW from ViewSonic website More information abo...

Page 23: ...t local service center for more information on technically 2 HDMI Support high resolution signal input for Set Top Box Blu Ray player or 4K PC HDR function is not supported on IFP60 series 3 Mic in fo...

Page 24: ...audio to a regular monitor or projector Export image resolution support 1920 x 1080 2K and 3840 x 2160 4K You could adjust the settings from settings display HDMI out from embed player settings menu T...

Page 25: ...17 4 ViewBoard Basic Operation Power on ViewBoard 1 Plug in power cord and turn the AC switch on 2 Press Power button Power LED will turn to blue IFP6560 IFP7560...

Page 26: ...18...

Page 27: ...first power on ViewBoard Step 1 Select system language Step 2 Choose Ethernet connection method DHCP is for regular network connection Static IP is for a specific network environment Step 3 ViewBoard...

Page 28: ...Description vBoard Click to vBoard software The icon can be replaced or removed ViewBoard Cast Click to ViewBoard Cast software The icon can be replaced or removed Chromium Click to enter internet pa...

Page 29: ...the program If user swipes the main page from right to left user will see the 2nd page which include other preloaded app and setting More app and setting More introductions in chapter 5 4 2 Tool Bar...

Page 30: ...22 File Manager...

Page 31: ...tion on screen to login cloud drive Login Google Drive Login OneDrive Annotation tool Item Description Set color for thin pen Set color for thick pen Clean screen notes Save notes as a picture More se...

Page 32: ...Spotlight tool 4 3 ViewBoard OSD On Screen Display Menu ViewBoard has two methods to bring up the OSD menu Method 1 Click the Input button on remote control Method 2 Gesture from edge of bottom scree...

Page 33: ...ontrol INPUT key or gesture by touch panel 2 Select an input source A cyan circle on a source icon means currently channel A blue dot below a source means a signal available on the channel 3 Press BAC...

Page 34: ...he ViewBoard backlight is 100 Flicker free will be turned on To adjust the volume 1 Bring out the OSD menu by remote control INPUT key or gesture by touch panel 2 Adjust ViewBoard volume by touch 3 Pr...

Page 35: ...the volume bass treble and balance by touch Moving up or down on an item to adjust the volume 2 Click the Standard Standard Meeting Class and Custom icons to change the audio effects 3 Click the Mute...

Page 36: ...is on the screen would proceed pixel shift in a specific period You could adjust the time period from embed player Settings Display Warning The feature is unable to fix the LCD burn in issue Please no...

Page 37: ...rpness by touch Moving up or down on an item to adjust the volume 2 Click the Standard Bright Soft and Customer icons to change the display effects 3 Click the Standard Cold and Warm icons to change c...

Page 38: ...n input a VGA signal 1 Moving items to adjust the value 2 Click Auto icon to proceed auto adjustment 4 3 3 Embd player Advanced setting When ViewBoard in Embd Player source click advanced setting butt...

Page 39: ...te Wi Fi and Wi Fi hot spot settings only appear when a supported USB Wi Fi dongle attach on display Wi Fi will disable when Wireless hotspot is enable Wi fi Click On Off icon to on off WiFi function...

Page 40: ...32 Select Add network to join a specific Wi Fi access point which support Static IP Ethernet Click On Off icon to on off Ethernet function Click more settings to entry advanced setting...

Page 41: ...33 Click on static IP and input the values under a specific network environment Click Proxy setting if needed Wireless hotspot Click Portable Wi Fi hotspot icon to turn on off Wi Fi hotspot function...

Page 42: ...curity then save the settings value Share SAMBA provides files sharing services in a LAN When enable the SAMBA service it is allowed to access the files under embed player by a PC Enable SAMBA service...

Page 43: ...have to under a same network Make sure they are reachable each other using the PING command To access ViewBoard files from a Windows PC input the ViewBoard IP address by RUN for file manager Key in th...

Page 44: ...36 If successful ViewBoard files will show on PC Device Adjust launcher screen HDMI out Burn in Protection Interval and others Home Select different theme for embed player launcher screen...

Page 45: ...37 vLauncher a Home screen with application shortcuts to access specific function eas ily vBoard Set the digital white board as home screen It s easy and quickly to do a memo when you come out an idea...

Page 46: ...rn in protection interval Intelligent Eye Protection and HDMI out resolution Wallpaper Pick an image to change the wallpaper HDMI out Encryption setting Select On Off to set signal with HDCP or not De...

Page 47: ...eriod Note The burn in protection function should be enabled from OSD menu The feature is not apply for embed player Intelligent Eye Protection When enable the function ambient light sensor will be ac...

Page 48: ...40 Apps To see the apps information force stop and uninstall applications Note Build in apps can t be uninstalled Click right upper icon to sort apps by size by name and reset app preferences...

Page 49: ...guage input startup and shutdown password input setting and others Security Trusted credentials Click to show all CA credentials has install on ViewBoard Install from storage Click to install needed c...

Page 50: ...alled credentials Note The preloaded credentials can t be clear Unknown sources Click to allow unknown source function Note Needs to enable unknown source function before install apps There is no guar...

Page 51: ...nguage Click to select language Current Keyboard Click to enable disable visual keyboard or change default input method Existing keyboard Click to entry advanced settings Startup and shutdown Set the...

Page 52: ...control and RS 232 command Waking up by LAN is not support on Hibernate mode Sleep Mode ViewBoard would turn off major function and panel The operation system is still running when set on Sleep mode...

Page 53: ...off timer Click to add a schedule Swipe to adjust the value and select day then click to save the setting Password Set the screen lock password Please contact local service center if you forget the pa...

Page 54: ...would keep watching input signal in standby mode If there has a signal input ViewBoard it would power up automatically Note The feature may not compatible with each device due to different power savin...

Page 55: ...evice and switch to the channel Signal Auto switch when plug in a new source ViewBoard would switch to new channel when plug in a new source No signal power off ViewBoard will go off when no signal fo...

Page 56: ...ergy Star 7 1 requirement Display backlight will turn off when idle for 5 mins automatically Turn off the option if you need to use display continuously Note When display image by HDMI DP or VGA sugge...

Page 57: ...49 Set date Swipe to adjust the value then click OK to save Set time Swipe to adjust the value then click OK to save Select time zone Click to select different time zone...

Page 58: ...50 Select time format Click to select different time format Choose date format Click to choose different date format About Device...

Page 59: ...ic website user is able to download and update system by USB dongle Process 1 Download upgrade package and unzip the file You could get a fine named MstarUpgrade_828 bin 2 Copy the file to a FAT32 USB...

Page 60: ...to check the open source licenses Display ID The function was designed for RS 232 and LAN control Display default ID is set on 01 Available ID period is between 01 and 98 99 is for command broadcast w...

Page 61: ...n and Setting Note Applications function may update by OTA The interface and function may modify without notice 5 1 vBoard vBoard user interface Click to open up the setting window 1 Brightness adjust...

Page 62: ...ing option Quick link to the embedded player setting vBoard supports 10 point writing by default user could go the setting mode and switch back to single point writing 5 Information about this vBoard...

Page 63: ...55 Select pen thickness and type Change pen color Tool to draw line and different shapes...

Page 64: ...Open Document click to open document and content files Click to view document directory Select document in vBoard format Import video into vBoard Import audio into vBoard Import image file into vBoar...

Page 65: ...57 Page click to conduct page management Press page number to preview or select a page Click the page to move to Hold on a one then move it between pages...

Page 66: ...equired ViewBoard Cast is the wireless peer to peer data communication so that a proper ports setting is required Ports TCP 56789 25123 8121 and 8000 ports UDP 48689 25123 Port for activation Port 800...

Page 67: ...bile devices iOS based iPhone iPad and Android OS based phone tablet iOS Step 1 Make sure your device was connected to the same network with IFP Step 2 Enter password that shown on IFP Step 3 Slide up...

Page 68: ...o view or open mobile device internal file Screen sharing Click to share screen Android 5 0 above supported Touch Click to change to touch mode Pen Click to make annotation in the picture Click to cha...

Page 69: ...r default apps Zoom Click to run Zoom application 1 Click Sign In Enter your email and password or sign in with your Google Face book or SSO account 2 If you do not have a Zoom account you should sele...

Page 70: ...62 Join a Meeting 1 Select Join a Meeting 2 Enter the Meeting ID of the meeting you want to join 3 Click Join Meeting...

Page 71: ...deo On or off Choose to Use Personal Meeting ID or a unique meeting ID 3 Click Start a Meeting 4 Invite meeting participants by clicking the Participants icon at the bottom of the screen 5 Click Invit...

Page 72: ...ser Enter web browser to surfing the internet Folders 1 Local file location 2 USB storage 3 Search bar 4 File filter 5 Display area 6 Operator for copy paste and delete 7 Change display view by list o...

Page 73: ...the problem is with the signal and control system PC mode No PC signal 1 Check the display settings 2 Check the display resolution 3 Adjust the Hs Vs synchronization settings using the OSD menu Backg...

Page 74: ...k if other electronics are interrupting the signal Poor picture 1 Adjust chroma brightness and contrast settings in the menu 2 Check the signal cable Audio not working properly No sound 1 Press the Mu...

Page 75: ...or aerosol cleaners on the screen Only use a slightly dampened cloth when cleaning the exterior of the unit Don t use system continuously for long periods of time Remember to unplug the display when i...

Page 76: ...0x400 70Hz 800x600 56Hz 60Hz 72Hz 75Hz 1024x768 60Hz 70Hz 75Hz 1152x864 60Hz 75Hz 1280x768 60Hz 75Hz 1280x960 60Hz 1280x1024 60Hz 75Hz 1360x768 60Hz 1366x768 60Hz 1440x900 60Hz 1400x1050 60Hz 1600x120...

Page 77: ...600 60Hz 72Hz 1024x768 60Hz 70Hz 75Hz 1280x800 60Hz 1280x1024 60Hz 1360x768 60Hz 1440x900 60Hz 1680x1050 60Hz 1920x1080 60Hz 3840x2160 30Hz HDMI 1 SDM 60Hz HDMI 2 3 OPS 480i 60Hz 480p 59Hz 60Hz 576i 5...

Page 78: ...70Hz 800x600 60Hz 72Hz 1024x768 60Hz 70Hz 75Hz 1280x800 60Hz 1280x1024 60Hz 1360x768 60Hz 1440x900 60Hz 1680x1050 60Hz 1920x1080 60Hz 3840x2160 30Hz 3840x2160 60Hz 480p 59Hz 60Hz 720p 50Hz 60Hz 576p 5...

Page 79: ...r Speaker 10W x 2 Power Voltage 100V 240V AC050 60Hz Consumption Without OPS 210W With OPS 270W Off 0 5W Max power consumption from OPS doesn t over 60W Without OPS SDM 297W With SDM but without OPS 3...

Page 80: ...ote control pass through mode In the document below PC represents all the control units that can sent or receive the RS232 protocol command 10 2 Description 10 2 1 Hardware Specification ViewSonic LFD...

Page 81: ...play 7 BI_D4 For 1G case 8 BI_D4 For 1G case frame GND 10 2 3 RS232 Communication Setting Baud Rate Select 9600bps fixed Data bits 8 bits fixed Parity None fixed Stop Bits 1 fixed 10 2 4 LAN Communica...

Page 82: ...otal Byte of Message excluding CR LFD ID Identification for each of Display 01 98 default is 01 ID 99 means to apply the set command for all connected displays Under such circumstances only ID 1 displ...

Page 83: ...command to all displays ID 99 only the 1 set needs to reply by the name of ID 1 Example1 Set Brightness as 76 for Display 02 and this command is valid Send Hex Format Name Length ID Command Type Comma...

Page 84: ...004 HDMI1 014 HDMI2 024 HDMI3 034 HDMI4 005 DVI 006 VGA1 016 VGA2 026 VGA3 007 Slot in PC OPS SDM HDBT 008 Internal memory 009 DP 00A Embedded Main Android 1 No need for USB 2 For the case of two more...

Page 85: ...via RS32 even the ones with according hot key in RCU like Mute etc MENU Lock 1 Lock MENU key of front panel and RCU 2 The Factory and Hospitality modes should not be blocked for the model using MENU c...

Page 86: ...s central Picture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD lan guage 8 s 2 32 000 English 001 French 002 Spanish Could be extended for more supported lan guages by model PIP M...

Page 87: ...all Copy the screen of Position to identified display Date Year 8 s V 56 Y17 Y99 Last 2 digits 20 17 20 99 Date Month 8 s V 56 M01 M12 2 digits Date Day 8 s V 56 D01 D31 2 digits Time Hour 8 s W 57 H0...

Page 88: ...dentification for each of TV DS 01 98 default is 01 Command Type Identify command type g 0x67h Get Command r 0x72h Valid command Reply 0x2Dh Invalid command Reply Command Function command code One byt...

Page 89: ...Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x35 0x67 0x62 0x30 0x30 0x30 0x0D Reply Hex Format Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x35 0x72 0x62 0x30 0x36 0x...

Page 90: ...rol S g n 6E 000 Disable 001 Enable 002 Pass through Get RCU mode status Get Power lock 8 g o 6F 000 Unlock 001 Lock Get Button lock 8 g p 70 000 Unlock 001 Lock Get Menu lock 8 g l 6C 000 Unlock 001...

Page 91: ...30 0D 0 0 5 0x 38 30 31 72 34 35 00 00 0D NULL NULL 6 0x 38 30 31 72 34 36 00 00 0D NULL NULL Assumed the device name is NMP 302 1 Send 0x 38 30 31 67 34 30 30 30 0D Get Device Name Reply 1 0x 38 30...

Page 92: ...for Video wall 1 2nd digital for H monitors 2 3rd digital for V monitors Get Tiling position 8 g y 79 000 OFF 001 025 for Video wall Copy the screen of Position to identified display Get Date Year 8...

Page 93: ...33 48 30 30 0D Get Time Hour Reply 0x 38 30 31 72 33 48 31 36 0D H16 Send 0x 38 30 31 67 33 4D 30 30 0D Get Time Min Reply 0x 38 30 31 72 33 4D 32 37 0D M27 Send 0x 38 30 31 67 33 53 30 30 0D Get Time...

Page 94: ...rmat Reply Command Type p Name Length ID Command Type RCU Code1 MSB RCU Code2 LSB CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order 1 2 3 4 5 6 7 Example1 Remote Control pass through...

Page 95: ...V DOWN 1C V LEFT 1D V RIGHT 1E V OK ENTER SET 1F V EXIT 20 V 21 22 23 24 25 26 27 28 29 2A 2B RED F1 2C V GREEN F2 2D V YELLOW F3 2E V BLUE F4 2F V CHANNEL PAGE DOWN BRIGHTNESS 14 POWER 15 SOURCES IN...

Page 96: ...FF and receives the IR POWER code Display will turn itself on then forward the POWER code to the host via RS232 2 2 When Display is ON and receives the IR POWER code Display will forward the POWER cod...

Page 97: ...ctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which does not relate to a product defect 3 Any product exhibiting a con...

Page 98: ...te law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow th...

Page 99: ...ovide your product s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support...

Page 100: ...oluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com...

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