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-13- 

Exhibit 

Troubleshooting 

 
Error 
 

 
  Cause 

 
No picture 

 
-  No operating voltage (check red LED)  
-  Coaxial connection interrupted (check video cable) 
 

 
The picture is noisy 

 
-  Insufficient light 
-  The  lens  drive  of  the  used  lens  (DC  /  AI)  is  not 

properly adjusted to the camera (level too low) 

 

 
The picture is too bright 

 
-  The  lens  drive  of  the  used  lens  (DC  /  AI)  is  not 

properly adjusted to the camera (level too high) 

-  Too  much  peak  light;  change  camera  location  or 

activate backlight function of the camera 

 

 
The picture is not sharp 

 
-  Focus not adjusted properly 
-  Back focus not adjusted properly 
-  When  used  outdoors:  heater  defective;  front  pane  of 

camera housing gets steamy 

 

 
The picture is distorted 

 
-  Different  GND  potentials  between  camera  and 

monitor; use opto coupler (e.g. VPT from videotronic) 

-  Bad connections 
 

 
Ghost image 

 
-  Wrong 75   termination 
-  Shield of video cable interrupted 
 

 
Synchronisation  of  cameras 
does not work properly 

 
-  No  or  bad  linelock  connection  between  camera  (12 

V/DC version) and power adapter 

-  Mains  plug  twisted;  turn  the  mains  plug  by  180°  to 

change the linelock phase 

 

 

Please contact your authorised dealer with an exact failure description if none 
of the above remedy measures fixes your problem. 

Summary of Contents for IX-1000AL/IP

Page 1: ...Mounting and Operating Instructions for 11 08 IX 1000AL IP IX 3000AL IP...

Page 2: ...able to take full advantage of all quality features regarding this product line Contents Page General Information Safety Precautions 3 Accessories and Additional Devices 3 Mounting the Camera Mountin...

Page 3: ...personnel In case of ourdoor use you have to install the camera in a suitable weather protection case incl heating element If any liquid or solid matter should get into the housing disconnect the cam...

Page 4: ...4 Mounting the Camera Mounting the Camera to a Wall Mount...

Page 5: ...min height 2 30 m 4 0 Do not aim the camera towards indoor lighting the windows the sunlight or the sky to get good pictures camera and light should be aimed towards the object 5 0 Reduce the picture...

Page 6: ...ens and CCD chip until the picture is in focus Then fix the Allan head screw using the Allan head key 3 Finally focus the picture using the lens focus ring Adjustment of ES Lenses To adjust a lens wit...

Page 7: ...e focus while the iris is fully open using the lens focus ring Make sure the most important picture details are in optimum focus use a service monitor If it is not possible to bring the picture into f...

Page 8: ...UT analogue video signal RESET press 5 sec for factory defaults POWER Power connection indication red LED ETH STATUS Network connection and activity indication green light AUDIO IN OUT Two way audio t...

Page 9: ...s If the desired brightness is reached you can exit the submenu with the Menu key SHUTTER The following modes are available A FLK Flickerless PAL 1 100sec NTSC 1 120sec MANUAL You can select speed fro...

Page 10: ...UP AUTO In the automatic mode you have to set the limit for sense up in the submenu The sense up function is activated automatically in case of low light OFF The function does no operate Note Proper...

Page 11: ...LEFT and RIGHT keys and with MENU your choice will be confirmed You can change the position of the selected name in the video picture Move the cursor to POS and press MENU key Select the position by...

Page 12: ...one in the submenu First you have to select the area under AREA SEL and then enable the zone under AREA STATE The size and the location of the zones is adjusted under TOP BOTTOM LEFT RIGHT PRIVACY Thi...

Page 13: ...is not sharp Focus not adjusted properly Back focus not adjusted properly When used outdoors heater defective front pane of camera housing gets steamy The picture is distorted Different GND potentials...

Page 14: ...OFF LOW MIDDLE HIGH adjustable OFF NORMAL HIGH adjustable DNR OFF LOW MIDDLE HIGH adjustable Synchronization LL 12V DC Int only Backlight OFF LOW MIDDLE HIGH adjustable Day Night ON AUTO ON AUTO Flick...

Page 15: ...nly be done by your authorised dealer Since all camera functions are self adjusting and the camera does not contain any parts or components that are subject to wear we advise you not to open the camer...

Page 16: ...Tel 04321 879 0 Fax 04321 879 97 Lahnstra e 1 D 24539 Neum nster Germany Irrt mer sowie nderungen die dem technischen Fortschritt dienen vorbehalten Technical specifications are subject to change wit...

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