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For more information, visit us at videotron.com/terminal-support

PROGRAMMING  

YOUR REMOTE CONTROL

To get the most out of your new Terminal, we recommend that you read the next few pages 
to ensure that you properly program your remote to your TV.

There are two ways to program your remote control:

1. 

Quick programming for your TV or audio system

2. 

Programming according to the brand of your tv   

(this method is detailed on our website at videotron.com/terminal-support)

QUICK PROGRAMMING

NOTE:

 When you program the remote control to an audio system, it will only allow you 

to adjust the volume on the audio system, not the volume on the TV.

1.  Turn on your TV and/or your sound system. First program your TV and then your sound 

system.

2.  Press the 

 and 

 buttons simultaneously until the red light under the 

 button blinks 

twice, then release both buttons. 

3.  Press 

9-9-1

 on the remote control. The red light will blink twice.

4.  Then press 

1

 to search for a TV code, or press 

3

 to search for a sound system code.

5.  Point the remote control at the TV or the sound system. Repeatedly press and release 

the 

CH+

 button until the device turns off.

6.  When the device is off, press the 

 button to confirm the programming. The red light will 

blink twice. If the programming didn’t work, repeat steps 2 to 5.

7.  Repeat steps 2 to 5 to program your audio system

RESETTING YOUR REMOTE CONTROL

If you would like to program your remote control to work with other devices, or if you are having 
problems getting it to work, you can reset it by following these steps:
1.  Press the 

 and 

 buttons simultaneously until the red light under 

blinks twice,  

then release both buttons.

2.  Press 

9-7-7

 on your remote control. The red light will blink four times to confirm that  

the remote control has been reset.

Summary of Contents for 4K Terminal

Page 1: ...TNV GDB TERMINAUX 50943 1709 user GUIDE 4K TERMINAL...

Page 2: ...2 For more information visit us at videotron com terminal support...

Page 3: ...e Plan 11 Frequently Asked Questions 12 Customer Service and Technical Support 14 Security 15 Signal Theft 17 Notes 18 GIVE YOUR OLD TERMINAL THE SECOND CHANCE IT DESERVES RECYCLE IT Recycle out dated...

Page 4: ...r life easier There s one menu for everything a streamlined and user friendly Program Guide smart Video on Demand service and a search tool that quickly scans the entire illico catalogue for you Use y...

Page 5: ...UR TERMINAL BACK OF THE TERMINAL 1 Coaxial audio video input 2 Unusable ports 3 Composite and audio ouput 4 SPDIF optical digital audio output 5 HDMI 2 0 output 6 Power input NOTE Images for reference...

Page 6: ...and may take up to 60 minutes If you bought your Terminal from one of our authorized dealers rather than in a Videotron store please follow these steps 1 Connect your Terminal by referring to the Con...

Page 7: ...2 Connect the other end of the HDMI cable to your new terminal 3 Connect the coaxial cable to your terminal 4 Plug the terminal power cable into an outlet 5 Select the HDMI source on your TV that corr...

Page 8: ...VOD Pause PVR VOD Record PVR Enter a channel or PIN number Screen format Settings and Applications Add remove a favourite channel Add remove content from My favourites Turn on your TV Launch illico Cl...

Page 9: ...red light under the button blinks twice then release both buttons 3 Press 9 9 1 on the remote control The red light will blink twice 4 Then press 1 to search for a TV code or press 3 to search for a...

Page 10: ...t the most out of its features The picture resolution For optimal picture resolution it s important to set your TV to the right aspect ratio SD 480i or 480p HD 1080i or 720p For Ultra HD your TV s aut...

Page 11: ...ard warranty for an extra two 2 years You can subscribe to the Maintenance Plan within 30 days of your service activation date As such the Terminal you purchased as well as the remote control will be...

Page 12: ...your Terminal This will disable the Mute function and bring the sound back Why is the sound on my TV so low Your Terminal s volume function controls the strength of the audio signal emitted by the Ter...

Page 13: ...ard definition The button on your remote control allows you to stretch the picture or to zoom in and remove of the black bars that border the left and right of the screen when you re watching a channe...

Page 14: ...ustomer Service You can reach a representative at 1 888 433 6876 Monday Friday from 7 30 a m to 10 p m and Saturdays and Sundays from 8 a m to 8 p m TECHNICAL SUPPORT For problems of a technical natur...

Page 15: ...an it with a damp cloth Do not use a liquid or aerosol cleaner or a magnetic static cleaning device OBJECT AND LIQUID ENTRY Do not expose the Terminal to moisture or spill liquid on or near it Do not...

Page 16: ...to a qualified Videotron technician Contact your cable service provider for instructions Service should be referred to a Videotron technician when any of the following occurs There is damage to the po...

Page 17: ...ed and reconnected to the network In certain circumstances the terminal will be deactivated In some cases legal proceedings may be initiated for signal theft SIGNAL THEFT IS ILLEGAL Theft is theft Ste...

Page 18: ...18 For more information visit us at videotron com terminal support NOTES...

Page 19: ...19 For more information visit us at videotron com terminal support NOTES...

Page 20: ...20 For more information visit us at videotron com terminal support NOTES...

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