Videocon DIGI DOLPHIN, Owner'S Manual

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VIDEOCON warrants to the purchaser of this Videocon Washing Machine that for a period of
24 months, commencing from the date of purchase, the company will repair or replace free
of charge any part or parts of the Washing Machine except Top Lids, Inlet/Drain
defect/s is/are due to faulty material or workmanship only. The warranty will be governed by
the following clauses :
1. This warranty is confined to the original products of the company only.
2. The company or their authorised service Agent / will repair / replace all parts failing due
to faulty material or defective workmanship pertaining to the above Washing Machine.
3. Only the company or its authorised Service Agent / can service/repair/attend to install/
reinstall the washing Machine. The list of Company’s serivce centre is as printed
overleaf.
4. If the machine is not repairable at the place of its installation then the decision of
technician to call back the machine to Service Centre for repairs shall be final. In such
cases it is the responsibility of Purchaser to bring the machine to the Service Centre.
5. For the units installed beyond the municipal limits of the jurisdiction of the authorised
service a Company’s authorized service station or the dealers of VIDEOCON as well as
expenses incurred in connection with deputing of service personnel/technicians towards
to and fro travel conveyance with deputing of service incidentials etc. will be borne by
the customer.
6. Any change of location of the unit and / or change of ownership has to be done in
consultation with VIDEOCON or its authorised service agent so that the warranty
obligation for the remaining part of the warranty could be transferred to the new owners
or the original purchaser but at the new location. The unit so transferred will be inspected
by VIDEOCON or its service agent at the cost inspection charges.
7. Any damage caused during shifting will be repaired on chargeable basis. In the event of
repair / replacement of any part/s of the set, this warranty will thereafter, continue and
remain in force only for the unexpired period as per the warranty card issued at the time
of purchase of the set. Moreover, the time taken for repair and in transit, whether under
the warranty or otherwise, shall not be excluded from the warranty period.
8. This warranty will continue to be in force for the term herein specified, irrespective of
what replaced may be provided under it, and such replacement shall not attract any
fresh warranty unless specified.
9. The warranty extended herein is in lieu of all implied conditions and warranties under the
law and is confined to the repair or replacement of defective parts and does not cover
any consequential or resulting liability, damage or loss arising from such defects.
Furthermore, the warranty in no case, shall extend to the payment or any monetary
consideration whatsoever of the replacement or return of the Washing Machine as a
whole.
10. The defective spare part/s shall be the sole property of company and will be collected
by the Authorised Service Centre / Franchisee.
11. It shall be the discretion of the company to replace the required part with suitable and
currently available part/s. The company may also use the substitute part for defective
part.
FILL AND DESPATCH WARRANTY CARD ELSE THE WARRANTY VOIDS
Hose and lint Filter, should the company be fully satisfied, in its sole discretion, that the
15km. STONE, AURANGABAD-PAITHAN ROAD,
VILLAGE CHITEGAON, TALUKA PAITHAN,
AURANGABAD - 431 105,
MAHARASHTRA, INDIA.
PHONE No. - 02431 - 329271,329783
TEKCARE INDIA PRIVATE LIMITED.,
For any doubts or clarifications please contact us on-
12. The warranty does not cover any accessories external to the system or supplied by dealer.
13. The company’s obligation under this warranty shall be limited to repairing or providing
replacement of parts, which are found to be defective within warranty period.
14. Any defects in electrical installation on fittings outside Washing Machine shall have to
be rectified by the purchaser only.
15. The company shall not be liable for any delay in rectifying the machine, in the event of
non-availability of components and shall in no way be responsible for any losses, direct
or indirect, arising out of the delay, if any.
16. If the machine is inspected by the authorized service center during warranty period
and product is found free from any sort of damage/defect, Applicable visiting charges
17. Warranty shall stand ceased / cancelled if the machine is used for any type of
commercial purpose.
18. The company is not responsible for any breakage or non - performance or delay in
providing service due to strike, industiral/labour dispute, fire, accident, damage,
restriction imposed by Government, Act of God, riot, war, etc. which are beyond the
control of the company.
19. The warranty is issued subject to the jurisdiction of Aurangabad Court of law.
THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES
1. The warranty card is not duly filled and mailed back to the service centre for
registration by the purchaser, within 10 days of purchase.
2. The completed Warranty card is not presented to the company technician at the time of repair.
3. The machine is not used according to the instruction given in owner’s guide.
4. Defects caused by improper use as determined by the company personnel.
5. Any repair work/installation is carried out by the person other than Videocon service
centre/service agent.
6. Site (premises where the product is kept) conditions that do not conform to the
recommended operating conditions of the machine.
7. The serial number is deleted, defaced or altered.
8. If the electrical power supply voltages, are not within the stipulated norms.
9. Any defects arising out of lightning, abnormal voltage, fire, accident, any acts of God
or other circumstances beyond the control of the company while the machine is in transit
or otherwise.
10. Defects caused by household pets, Rats, Cockroaches or any other animals or insects.
will be payable by customer.
20. If any colored internal or external components are replaced there will be commitment to
ensure that shades match with the original or other components. The replaced shades,
patterns, tints may vary from the customer's unit due to continuous usage of unit. Any
matching components changed at customer's request will be on chargeable basis except
the component which are actually needed.
E MAIL : customercare@vgmail.in Web : www.servicedelight.com
Warranty terms and conditions
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WARRANTY TERMS AND CONDITIONS WARRANTY TERMS AND CONDITIONS