13
TROUBLESHOOTING
In case of trouble with the unit, please look at the chart below. If the issue is not listed below, please
contact customer service or the supplier for more assistance.
Symptom
Possible Cause
Solution
- Power does not come on when
the power switch is pressed.
- Unit is unplugged.
- Connect the unit to
the AC power supply.
- No sound from the speakers.
- The volume is turned down to
MIN; The working input does not
match the source input.
- Adjust the volume;
Reselect an input
source.
- The sound is noisy.
- The unit is too close to a TV set
or another similar appliance.
- Turn off the TV or
other appliance, and
re-locate the unit.
GE
NE
RAL
- The unit has no response or
could not reset.
- External factors such as ESD
(Electro-static discharge) affect
the unit.
- Remove the power
cord and all power
supply devices, then
re-plug in the unit after
one minute.
- The sound is noisy when playing
the record.
- The stylus is not weighted
properly.
- Rebalance the stylus
using the counter
weight.
RE
CORD
P
L
A
Y
E
R
- The sound is noisy when used
for a period of time.
- The stylus is damaged.
- Please change a
new stylus.
- No sound.
- The unit is not paired.
- Your device’s and/or the unit’s
volume is not turned up.
- Your device is too far from the
unit or there’re some obstacle
between your device and the
unit.
- Ensure the unit is
connected.
- Move your Bluetooth
device closer to unit.
- Turn up the volume
on your portable
device and/or the unit.
- Turn OFF your
Bluetooth device and
unit. Then power them
both back ON.
- Sound has a lot of static.
- Your device is too far away.
- Bring your device
closer to the Turntable.
BL
UE
T
OOT
H
- Unable to pair with a Bluetooth
device.
- Your device doesn’t have
Bluetooth connectivity.
- The Bluetooth pairing is not
successful.
- Confirm that your
device is Bluetooth
compatible.
- Re-pair the unit and
device again.
