MCA III User’s Guide
22137817, Rev. 000
Feb 2020
42
Chapter
3 Appendix
##
Error description
Solution
12
Wi-Fi band selection failure
If the error persists, return the device
to the factory for repair.
15
Wi-Fi post Failure
If the error persists, return the device
to the factory for repair.
19
Wi-Fi signal level communications
failed
If the error persists, contact support
as this error may require a firmware
update to correct.
23
Flash memory erasure error
If the error persists, return the device
to the factory for repair.
27
No data erasure command received
from LAW after data upload
If this error persists, contact support to
confirm that your LAW server is set up
correctly.
28
Ethernet communications attempt
caused an upload to be postponed.
Information only, uploading was
postponed due to a Seeker Setup
connection attempt.
If the error persists, return the device
to the factory for repair.
29
Wi-Fi association Failed
Check the Wi-Fi information and
ensure that the security keys are
correct and reconfigure the device
using the correct Wi-Fi settings.
30
Wi-Fi DHCP request failed
Verify that the Access Point has a
DHCP server enabled or has a route to
a network DCHP server.
31
Wi-Fi DNS request failed
Check the IP information and ensure
that the DNS servers are correct and
reconfigure the device using the
correct Wi-Fi settings.
