VFTech GNOM BABY, Operator'S Manual

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v09/2020
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8.
WARRANTY STATEMENT
VFTECH warrants that at the time of shipment, all products shall be free from defects in material and
workmanship and suitable for the purpose specified in the product literature. The unit/system warranty
commences immediately from the date of customer acceptance and runs for a period of 1 year
(except for
thrusters) . Warranty for thrusters is 6 months from the date of purchase. Customer acceptance will always
be deemed to have occurred within 72 hours from delivery.
Note: Any customer acceptance testing (if applicable) must be performed at either VFTECH premises, or at
one of their approved distributors, unless mutually agreed in writing prior to dispatch.
The warranty service is conditioned by regular inspections every three months starting from the date of
customer acceptance of the device. If the regular maintenance checks are not performed, the warranty is
not applicable.
Conditions:
These include, but are not limited to, the following:
1. The warranty is only deemed to be valid, if the equipment was sold through VFTECH, or one of its
approved distributors.
2. The equipment must be installed and commissioned in strict accordance with approved technical
standards and specifications, and for the purpose that the system was designed for.
3. The warranty is not transferable, except for as applies to Purchaser first, then to the client.
4. VFTECH must be notified immediately (in writing) of any suspected defect, and if advised by VFTECH,
the equipment subject to the defect shall be returned by the customer to VFTECH, via a suitable mode of
transportation and shall be freight paid.
5. The warranty does not apply to defects that have been caused by not following the recommended
installation or maintenance procedures. Neither the defects resulting from normal wear & tear, incorrect
operation, fire, water ingress, lightning damage, the fluctuations in vehicles supply voltages, nor from any
other circumstances that may arise after delivery, that is without the control of VFTECH. (Note: The
warranty does not apply in the event where a defect has been caused by isolation incompatibilities.)
6. The warranty does not cover the transportation of personnel and per diem allowances relating to any
repair or replacement.
7. The warranty does not cover any direct, indirect, punitive, special consequential damages, or any
damages whatsoever arising out of or connected with misuse of this product.
8. Any equipment or parts returned under warranty provisions will be returned to the customer freight
prepaid by VFTECH.
9. The warranty shall become invalid, if the customer attempts to repair or modify the equipment without
appropriate written authority being first received from VFTECH.
10. VFTECH retains the sole right to accept or reject any warranty claim.
11. Each product is carefully examined and checked before it is shipped. It should therefore be visually and
operationally checked, as soon as it is received. If it is damaged in anyway, a claim should be filed with the
courier and VFTECH notified of the damage.
Note: VFTECH reserve the right to change the specifications at any time without notice and without any
obligation to incorporate new features in instruments previously sold.
Note: If the instrument is not covered by warranty, or if it is determined that the fault is
caused by misuse, the repair will be billed to the customer, and an estimated price
submitted for customer approval before the commencement of repairs.