Vetronix mts 3100 mastertech, Operator'S Manual

Page: 12 / 60

Introduction Warranty and Repair
Page 1-4 Mastertech 3100 Operator’s Manual
REPAIR SERVICE
If you experience a problem with the Mastertech or program card, read the Operator's Manual carefully to
make sure that you are operating the unit properly. To avoid the inconvenience of returning a non-defective
unit for repair, it is advisable to exercise the Self Test procedures outlined in the Mastertech Operator's
Manual to find out if there is a problem with the unit.
If it is determined that a problem exists, call a Vetronix Service Center (or authorized Vetronix Service
Agent). A service technician will attempt to identify the nature of the problem and recommend a course of
action. If the unit requires repair, package the Mastertech and program card, along with all cables and
adapters, and send it freight prepaid to the repair service center listed for the country in which you live.
Please enclose a note which provides the date of purchase, a brief explanation of the problem, and your
return address. (No CODs, please.)
When the unit is received at the Vetronix Service Center it will be diagnosed, repaired or replaced, and
returned. If the unit is determined to be in warranty, it will be repaired or replaced with no charge and
returned freight prepaid.
If the unit is determined to be out of warranty, it will be repaired for a nominal service charge plus return
freight.
VETRONIX SERVICE CENTERS
USA
VETRONIX CORPORATION
2030 Alameda Padre Serra
Santa Barbara, CA 93103 USA
TEL: 805-966-2000
FAX: 805-965-3497
Canada
VETRONIX REPAIR SERVICE
c/o Custone Electromotive Inc.
1150 Champlain Court
Whitby, Ontario L1N 6A8
905-668-2664
TAKING THE PRODUCT BACK AND RECYCLING
Applicable to product that is sold into the European Union, the European Union has passed a directive called
Waste Electrical and Electronic Equipment, or WEEE for short, to ensure that systems are setup throughout
the EU for the collection, treating and recycling of electronic waste.
This ensures that the devices are recycled in a resource-saving way representing no danger to health or the
environment.