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1)  Bowl

: The Drinkwell® Bowl is the foundation of the fountain. The 

circular bowl piece can be carried by simply gripping the sidewalls 

underneath the bowl. In addition, the bottom of the bowl features “cord 

clips” to hide the cord from view. 

2)  Cone

: Acts as the housing for the fountain components and protects 

the pump from curious pets. The Cone acts to reduce the splash and 

sound of the falling water. It also houses a majority of the water and 

holds the filter housing and subsequent parts.

3)   Filter Housing

: The Filter Housing slides into the opening at the top 

of the cone. It houses the filter and locks into the cone by twisting the 

entire housing a quarter turn. 

4)  Filter

: The cylindrical filter features a pull-tab at the top and should 

be placed in the Filter Housing with the tab facing upwards for easy 

placement and removal. 

5)  Filter Housing Lid

: The Filter Housing Lid is a screw on lid that 

attaches to the Filter Housing to keep the filter in place. It serves as the 

base piece to attach the interchangeable spouts & Flow Control Cap. 

6)  Interchangeable Spout Rings

: The Drinkwell 360 features five 

interchangeable spout rings that can be easily changed based upon 

your pet’s preference and can provide up to 5 streams of water for 

multiple pet households. 

7)  Flow Control Cap

: The Flow Control Cap is attached to the top of the 

fountain and adjusts the flow of water by simply turning the cap left or 

right. Turn to the right to increase the flow of water. Turn to the left to 

decrease. 

8)  Pump

: A small  Low Voltage submersible aquarium pump that can 

be dismantled for cleaning. 

THE PUMP IS NOT DISHWASHER 

SAFE!

 Remove pump from fountain prior to cleaning. (See “Pump 

Maintenance”)  The pump cord features a detachable inline plug for 

easy removal. 

There are several parts to the Drinkwell

®

 360 that will be described 

here in detail.

UNDERSTANDING THE DRINKWELL PARTS

Summary of Contents for Drinkwell 360

Page 1: ... not the cord 6 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner Return appliance to the nearest authorized service facility for examination repair or electrical or mechanical adjustment 7 For a portable appliance To reduce the risk of electrical shock do not place or store appliance where it can fall or be pulled i...

Page 2: ...loose in shipping Your new fountain is composed of several plastic parts a replaceable charcoal filter and a low voltage submersible pump see Fig 1 Fig 1 Bowl Flow Control Cap Cone Pump Low Voltage Adapter Filter Housing Filter Filter Housing Cap Interchangeable Spout Rings 5 versions Intake Tube Intake Tube Holder 1 As with any electrical device check the electrical cord for any tears or damage b...

Page 3: ...l slide easily into place Next screw on the Filter Housing Cap See Fig 8 IMPORTANT NOTE Rinse the filter thoroughly under cool water before placing into the housing This will remove any loose charcoal dust which is harmless A small amount of charcoal dust may shed for the life of the filter This is normal and not harmful to your pet The filter should be replaced every two weeks for best performanc...

Page 4: ...w and turn to the left to decrease 11 Place fountain in desired location To take care of your floors always use a protective mat such as a towel or place mat This will help protect your floor from any water that may splash out from your pet s use of the fountain 12 Fill the fountain bowl with water Make sure the water level is at least to the MIN Fill Line so the pump does not run dry This will pr...

Page 5: ...the tabs Lift up and set aside refer to Fig 2 and 4 FOUNTAIN DISASSEMBLY CLEANING The Fountain Must Be Cleaned Regularly To Continue Working Normally FILTERS 1 Filters should be changed approximately every two weeks Replace filters more frequently when using the fountain for multiple pets or pets that produce a lot of saliva 2 Filters are an added feature of the fountain Their use is not required ...

Page 6: ...chase a Cleaning Kit please call 866 322 2530 or visit www petfountain com 7 Remove the pump for cleaning First remove the Intake Tube by lifting up on the Intake Tube Holder to free the Intake Tube from the pump See Fig 14a 14b This will allow you to remove the pump The intake tube can then be pulled from the intake tube holder See Pump Maintenance for detailed cleaning instructions for the motor...

Page 7: ... pull out Stator Pull Tab 5 Once the stator is removed you can also remove the impeller 3 white bladed propeller which is held in place magnetically To remove the impeller use a fingernail to get under the plastic blade and lift out 6 Once the motor is disassembled you can clean the parts with warm soapy water Use a cotton swab Q Tip or the Drinkwell Cleaning Kit Motor Brush to get into the motor ...

Page 8: ...is pass through to keep the cord from showing 4 Align the three notches around the Cone with the corresponding tabs in the bowl Next turn the cone piece to the right clockwise to lock tabs into place Fig 3 5 5 After cleaning your fountain it is a good idea to replace your filter 6 Screw on Filter Housing Cap and slide the Filter Housing into place in the hole at the top of the Cone Turn Filter Hou...

Page 9: ...ll This is also an excellent way to disinfect the fountain MAKE SURE TO THOROUGHLY RINSE ALL THE PARTS WITH FRESH WATER TO REMOVE THE BLEACH SOLUTION The best way to rinse out the motor cavity is to hold it under a weak stream of water If you have hard water you may start to see white mineral deposits on or down inside the pump This may eventually prevent the impeller from turning properly To avoi...

Page 10: ...and removal 5 Filter Housing Lid The Filter Housing Lid is a screw on lid that attaches to the Filter Housing to keep the filter in place It serves as the base piece to attach the interchangeable spouts Flow Control Cap 6 Interchangeable Spout Rings The Drinkwell 360 features five interchangeable spout rings that can be easily changed based upon your pet s preference and can provide up to 5 stream...

Page 11: ...tlet should always be above the level of the fountain Examine this appliance after installation It should not be plugged in if there is water on the cord or plug Do not operate any appliance if it has a damaged cord or plug or if it is malfunctioning or has been damaged If an extension cord is necessary a cord with a proper rating should be used 1 While the capacity of the Drinkwell 360 Fountain h...

Page 12: ...mages as allowed by law Loss of function as a result of lack of cleaning debris or mineralization from Hard water does not qualify under this warranty Refer to cleaning instructions and environmental notes WARRANTY TIPS ON USE When being introduced to the Drinkwell 360 Fountain your pet may be cautious of this new and unusual object After beginning operation of your fountain simply allow your pet ...

Page 13: ...www petfountain com ...

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