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6.1 Requirements before contacting the customer service
If the cooker does not operate:
Check that the cooker is properly
connected to the gas supply and that the propane or butane
bottles are not empty.
If the oven does not heat:
Heat has perhaps not been settled with the control lever of the oven.
Cooking (if the lower
and upper parts do not cook equally
):
Check the location of grilles and trays, cooking time and thermostat temperature
recommended in this leaflet.
Cooktop burners do not operate correctly:
Check that burner parts have been properly repositioned (especially after cleaning or
installation).
The gas supply pressure may be too low or too high. For cookers which operate with LPG bottles
(Propane or Butane), check that the bottles are not empty.
If the problems of the cooker continue even after performing the above checks, contact the
customer service.
6.2 Information on transport
If you need to transport the cooker, keep the original case of the equipment and carry it along.
Follow the transport instructions on the case. Sellotape the burners so that nothing moves during
transportation (better still, put these items in a separate box). Place a paper between the upper
cover and the cooktop, recover the upper cover, and then sellotape it to the cooker side surfaces.
Open the oven door and put the carton or paper on the inside glass of the oven so that the trays
and the grille do not damage the oven door during transportation. Also sellotape the oven door
and the side walls.
If no original case
, take measures to protect the cooker, especially its external surfaces (glass and
painted surfaces), against any moves.
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6.
SERVICE AND TRANSPORT
