73
Care and Maintenance
C A R E A N D M A I N T E N A N C E
Your Vertu products have been crafted from some
of the finest materials and care should be taken to
keep them in good condition.
C E R A M I C S A N D S A P P H I R E
Ceramics and sapphire are very hard materials but
are also brittle and can be scratched by harder
materials or objects. They can also be damaged if
dropped.
Avoid the following:
>
Contact with other hard materials such as
diamond jewellery, nail files, abrasives, and
mineral crystals.
>
Dropping or knocking the product on
hard surfaces.
>
Repeated rubbing against hard surfaces.
L E A T H E R
All Vertu leather products are made by expert
craftsmen. Each leather hide is unique and has
natural markings which should be considered part
of the individuality of fine leather. All leather can be
damaged and should be treated with care.
Avoid the following:
>
Exposure to water and high humidity.
>
Dropping, rubbing or knocking on hard
surfaces.
>
Exposure to extreme temperatures.
>
Contact with oily substances, make-up and
solvents.
M E T A L
Vertu metals are finished to a high standard and
care needs to be taken to maintain their
appearance. Protect in the Vertu leather case
where possible and polish only with the Vertu
microfibre polishing cloth.
Avoid the following:
>
Contact with chemicals such as solvents,
alkaline and acid solutions, cola-based drinks
and exposure to salt water. Wipe with a
clean, soft cloth as soon as possible if
contact occurs.
>
Contact with sharp objects.
>
Dropping or knocking against hard surfaces.
>
Metal polishes.
H A L L M A R K S
If you have a gold or platinum Vertu phone,
hallmarks are stamped as shown below to
authenticate the precious metals used. Each
precious metal is tested to ensure that the purity of
the alloy conforms to the exacting standards of the
European Convention Mark under the jurisdiction
of the Swiss Assay Office.
The hallmark is made up of several stamps, which
each have an individual meaning. It is located on
the backplate next to the serial number.
D I A M O N D S
Diamonds are extremely hard and durable, but can
be damaged if handled inappropriately. For
example, they can be broken by a sharp impact on
a hard surface and the settings could be damaged
by dropping the phone onto a hard surface,
causing the diamond to become loose or fall out.
Care should also be taken with contact with other
jewellery such as diamond rings and diamond
earrings as they can cause abrasion and chipping
of the stone or the setting. Reasonable care should
be taken not to catch the setting with threads,
particularly synthetic threads which may bend the
setting and loosen the stones.
We recommend that the your Vertu phone is kept
in the Vertu leather case when not being used,
particularly when placed in hand bags and other
luggage.
Damage caused to your Vertu phone by failing
to observe these care instructions is not
covered by the warranty.
1. Serial number.
2. Common control mark denoting
the European Convention Mark –
750 (18 carat gold) or 950
(platinum) in scales.
3. St. Bernard dog’s head – Swiss
Assay Office mark.
4. The fineness (purity) mark –
AU 750 (18 carat gold) or PT950
(platinum).
5. Sponsor’s mark denoting the
Vertu brand.
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A-000302
AU750
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