Warranty
51
6. If a problem develops during the period of the
Limited Warranty, the following procedure will
apply:
a) The Client shall return the Product to the place
of purchase for repair or replacement
processing or if this is not convenient because
of distance (more than 50 miles/80 km) or for
other good cause, the Client may contact Vertu
Concierge.
b) The Client shall bear the costs of transporting
the Product to the relevant Vertu service
location, with transport and insurance charges
prepaid.
c) Subject to Clause 6(e), the Client will be billed
for any parts or labour charges not covered by
this Limited Warranty.
d) Vertu will repair or authorise the repair of the
Product under the Limited Warranty within
30 days after receipt of the Product by Vertu or
a Vertu authorised service centre, or within an
extended period as may be notified by Vertu to
Client due to the nature of the repair
(“Timeframe”). If Vertu cannot repair within the
Timeframe, or after a reasonable number of
attempts to repair the same defect, Vertu at its
sole option, will provide a replacement Product
or refund the purchase price of the Product less
a reasonable amount for usage.
e) If the Product is returned to the Customer
Service Department at Vertu during the period
of the Limited Warranty, but the problem with
the Product is not covered under the terms and
conditions of this Limited Warranty, the Client
will be notified and given an estimate of the
charges the Client must pay to have the
Product repaired, with all shipping charges
billed to the Client. If the estimate is refused, the
Product will be returned freight collect. If the
Product is returned to the Customer Service
Department at Vertu after the expiration of the
warranty period, Vertu’s normal service policies
shall apply and the Client will be responsible for
all shipping charges.
7. TO THE FULLEST EXTENT PERMITTED BY
LAW, THE WARRANTIES AND CONDITIONS
STATED IN THIS LIMITED WARRANTY ARE IN
LIEU OF ALL OTHER CONDITIONS,
WARRANTIES OR OTHER TERMS
CONCERNING THE SUPPLY OR PURPORTED
SUPPLY OF, OR FAILURE TO SUPPLY OR
DELAY IN SUPPLYING THE PRODUCT WHICH
MIGHT, BUT FOR THE AFFECT OF THIS
CLAUSE 7, HAVE EFFECT BETWEEN VERTU
AND THE CLIENT OR WOULD OTHERWISE
BE IMPLIED OR INCORPORATED INTO THIS
LIMITED WARRANTY OR ANY COLLATERAL
CONTRACT, WHETHER BY STATUTE,
quickguide.book Page 51 Thursday, August 21, 2003 3:43 PM
