Vertex Wireless VW400 Series, User Manual

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5.
Troubleshooting
Below is a list of common error and possible solutions regard the use of your Wireless Modem.
Error Solution
Initialization Fail
- If this condition appears, please right click the Connection Manager icon on your
system tray and click “Exit”. Then remove and reinsert the modem and wait until your
computer “beeps” before clicking the Connection Manager shortcut icon again.
Out of Service Area
- If this condition appears, there is no service available at this time or Area. The network
may be busy or undergoing maintenance. Try connecting to the network at a later time,
or Moving to another location if you are outside the enhanced.
There was no answer
- If this condition appears, the network may be busy. Try and connect again at a later
time.
Can not connect to the
Internet
- Please Check “Profile Manager” of program for correct ID, password and Service
Number. For proper ID, password and Service number, please contact service provider for
more information.
Any other trouble, please consult with service center.